Error installing Image::Magick via CPAN
 

Hello all,

There is this server that I have just put with Bugzilla. It needs Image::Magick module for rendering bmp or other image types to png to save some disk space and compress the images.
The best way to install it is using CPAN repos. And it gives whole lot of errors. I am attaching the file for errors.
But if try to install from cpan console it says Image::Magick is already the recent version.

And this is the bugzilla error:

That does not solve the issue. I already have the settings done in CPAN.pm and make has correct path. I have tried installing using yum as well.
And you are missing on this statement of mine:
It says Image::Magick is installed and is up-to-date as well. But somehow bugzilla is not finding the modules.

These are the results for my yum installation for ImageMagick:

Have you tried removing and re-installing it ?
What about giving a force update.

Yes tried reinstalling everything. Still the same error. Please do not ask to reinstall bugzilla. This is another error given by bugzilla:

# yum install ImageMagick-perl bugzilla

bugzilla is in the EPEL repo ( and has 42 dependencies.)
https://fedoraproject.org/wiki/EPEL
https://fedoraproject.org/wiki/EPEL/FAQ#howtouse

I don't known how you used (or installed) bugzilla ? ?
May be show some command(s), you tried to use.
http://tldp.org/LDP/bugzilla/Bugzilla-Guide/how.html
https://landfill.bugzilla.org/bugzilla-tip/

I manually installed bugzilla as given in the documentation. Everything is fine. This Image::Magick is required for image compression. I have already installed ImageMagick ImageMagick-perl ImageMagick-devel. And you can see that CPAN does say that it is installed and up-to-date as well.

For the sake of completeness, these are the bugzilla dependencies,
when yum installs it ......

mod_perl perl-AppConfig perl-BSD-Resource perl-Convert-ASN1
perl-Convert-BinHex perl-Email-Abstract perl-Email-Address
perl-Email-MIME perl-Email-MIME-Attachment-Stripper
perl-Email-MIME-ContentType perl-Email-MIME-Creator
perl-Email-MIME-Encodings perl-Email-MIME-Modifier
perl-Email-MessageID perl-Email-Reply perl-Email-Send
perl-Email-Simple perl-Email-Simple-Creator perl-File-HomeDir
perl-IO-Socket-SSL perl-IO-stringy perl-LDAP perl-MIME-Lite
perl-MIME-Types perl-MIME-tools perl-MailTools
perl-Module-Pluggable perl-Net-SSLeay perl-Pod-POM
perl-Return-Value perl-SOAP-Lite perl-TeX-Hyphen
perl-Template-Toolkit perl-Text-Autoformat perl-Text-Reform
perl-TimeDate perl-XML-NamespaceSupport perl-XML-Parser
perl-XML-SAX perl-XML-Twig perl-version
( Most of these are from the EPEL repo.)

When you tell, which actions you are taking for the error to
appear, there may be a solution. Are you doing a command to
compress images ? Which command ? Or is some GUI used ? → →
Which Menu or button ? ?
..

There is this option in bugzilla administration to compress the images attached to save the disk space. If I just enable it through the radio button and click Save, it gives all the errors I have pasted in the above posts.
I will try out the yum install for bugzilla on some other test machine and then let you know. But this will not solve my problem. The bugzilla is in use so it will not be possible to remove it or replace it immediately. Will see if just replacing the mysql database works for it.
The page is here:

Bugzilla > Administration > Parameters > Index > convert_uncompressed_images. This option can be enabled or disabled using a radio button. It makes the use of Image::Magick.

@knudfl

Added the EPEL repository and installed all the dependencies it would install with bugzilla but the problem still persists.

Done. I am going to mark it solved. Had to manually install the ImageMagick and PerlMagick.

All was I needed to do. Working fine now.

@knudfl,

The bugzilla version in EPEL repos is old. Testopia would not work on 3.2 version. The one I am running is 3.4.5. So installing from yum would not completely solve my problem.