Erratic Printing

Dogman2 · 03-11-2017, 01:51 AM

I have a Brother DCP195c under Mint 17.2 Qiana. Up to a few days ago it was printing ok. Now when I try to print a document the top margin is ignored and the the first line is printed so far up the line is half on half off the page. If I use systems setting and print a test page from the printer settings it is ok.
Any one go any ideas as to what has happened. ? Possible drivers corrupted if so how do I totally remove the drivers and reinstall.
Thanks

ferrari · 03-11-2017, 02:17 AM

Just to get on the same page (sorry for the pun), can you tell us explicitly which driver you're using? I assume it's the Brother (vendor-supplied) drivers? Does this problem only occur when printing particular documents, or from a particular application? If you print to file first (to create a pdf document), then print that file does this issue still occur?

Does printing a simple pdf document from a terminal window produce a good copy as expected?

Code:

lpr -P <printer_name> /path/to/foo.pdf

Dogman2 · 03-11-2017, 07:08 AM

Hello again I'm using the Brother driver downloaded from their solution center.
The problem occurs in all documents and also when I saved to file and created a pdf document.
It seems the printer is not loading the paper far enough into the machine before it starts to print.

ferrari · 03-11-2017, 02:34 PM

Quote:

Up to a few days ago it was printing ok. Now when I try to print a document the top margin is ignored and the the first line is printed so far up the line is half on half off the page. If I use systems setting and print a test page from the printer settings it is ok.

The only thing I can think of is that some recent update has caused this issue. Bug report perhaps?

allend · 03-11-2017, 06:17 PM

What application are the documents being prepared in?
If the test page prints OK, then it would appear that the driver and hardware are OK.

ferrari · 03-11-2017, 07:17 PM

Just in case it's a paper size config issue...
https://forums.linuxmint.com/viewtopic.php?t=157804