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Old 03-11-2017, 02:51 AM   #1
Dogman2
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Registered: Oct 2004
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Erratic Printing


I have a Brother DCP195c under Mint 17.2 Qiana. Up to a few days ago it was printing ok. Now when I try to print a document the top margin is ignored and the the first line is printed so far up the line is half on half off the page. If I use systems setting and print a test page from the printer settings it is ok.
Any one go any ideas as to what has happened. ? Possible drivers corrupted if so how do I totally remove the drivers and reinstall.
Thanks
 
Old 03-11-2017, 03:17 AM   #2
ferrari
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Just to get on the same page (sorry for the pun), can you tell us explicitly which driver you're using? I assume it's the Brother (vendor-supplied) drivers? Does this problem only occur when printing particular documents, or from a particular application? If you print to file first (to create a pdf document), then print that file does this issue still occur?

Does printing a simple pdf document from a terminal window produce a good copy as expected?
Code:
lpr -P <printer_name> /path/to/foo.pdf

Last edited by ferrari; 03-11-2017 at 03:25 AM.
 
Old 03-11-2017, 08:08 AM   #3
Dogman2
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Hello again I'm using the Brother driver downloaded from their solution center.
The problem occurs in all documents and also when I saved to file and created a pdf document.
It seems the printer is not loading the paper far enough into the machine before it starts to print.
 
Old 03-11-2017, 03:34 PM   #4
ferrari
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Quote:
Up to a few days ago it was printing ok. Now when I try to print a document the top margin is ignored and the the first line is printed so far up the line is half on half off the page. If I use systems setting and print a test page from the printer settings it is ok.
The only thing I can think of is that some recent update has caused this issue. Bug report perhaps?
 
Old 03-11-2017, 07:17 PM   #5
allend
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What application are the documents being prepared in?
If the test page prints OK, then it would appear that the driver and hardware are OK.
 
Old 03-11-2017, 08:17 PM   #6
ferrari
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Just in case it's a paper size config issue...
https://forums.linuxmint.com/viewtopic.php?t=157804
 
  


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