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Old 12-14-2015, 01:37 PM   #1
septuagenarian
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Epson Stylus C46 printer no longer works since updating to Ubuntu 14.04


Hi

My Epson Stylus C46 printer worked fine on Ubuntu 10.04, but since updating to 14.04 when I click "print", nothing happens. I tried the printer on an old Windows XP computer and it works, so I know that the printer is OK. ( each year I print address labels for Christmas cards, I tried copying the folder onto a memory stick and put it on the XP computer, but it couldn't read it, probably because the labels programme was created in Open Source )

This is what I've tried so far:

1) I wondered if the driver was missing from 14.04, so searched the Software Centre for Epson drivers and downloaded "Printer driver for Epson inkjet that use ESC/P-R", although I don't really know if this applies to my old printer.

2) I still have the Epson CD which came with the printer, but it will not load onto my Ubuntu computer, so today I downloaded "Mtink" from Software Centre, this shows the ink levels and allows the print heads to be cleaned etc. This works great, so clearly my computer is able to communicate with the printer.

3) I found that Ubuntu 14.04 does not come with "Wine" packaged, although I think it was in 10.04, so as most printers are designed for use on Windows, I wondered if this was stopping the "print" message from reaching my printer. However when I tried to download "Wine" from the Software Centre, I got this warning:

"To install Wine, these items need to be removed:

Nvidia opencl driver and icd loader library.

Nvidia-libopencl 1-304".

This put me in panic mode as I do not know what this entails and I definitely do not want to do anything to mess up my computer, so I chickened out.

I looked in Ubuntu Forum for guidance, but only found vague answers that involved using the terminal, and I don't know how to do that.

Any help, preferably in step by step format, would be much appreciated as I've now run out of ideas.

Many thanks,

Bill.

Last edited by septuagenarian; 12-14-2015 at 01:39 PM.
 
Old 12-14-2015, 02:06 PM   #2
erik2282
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check the driver in CUPS. go to localhost:631 and printers, then change to another driver if that one isnt working.
 
1 members found this post helpful.
Old 12-14-2015, 05:33 PM   #3
ardvark71
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Quote:
Originally Posted by septuagenarian View Post
Any help, preferably in step by step format, would be much appreciated as I've now run out of ideas.
Hi Bill...

In case Erik's suggestion doesn't work, you can try installing one of the drivers from here. You would need to choose one of the .deb packages in either 32 or 64, depending upon your system's architecture.

In case you're not sure, verify your system's architecture and then choose one of the following packages...

32 Bit: Download

64 Bit: Download

Then go to the location where the file were downloaded and double click on it to install it. When that's complete, restart your computer. Then you can see if it works.

Also, you don't want to uninstall anything in the process of installing WINE. I'm not sure why it would ask you do that. If you need to, you can try installing the .deb (including all needed dependencies and recommended packages, if you don't already have them) from here.

Let us know how it goes.

Regards...

Last edited by ardvark71; 12-14-2015 at 05:43 PM. Reason: Added information.
 
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Old 12-16-2015, 01:59 PM   #4
septuagenarian
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Wink Problem solved - Epson Stylus C46 now working again

Thank you erik2282 and ardvark71, your advice has enabled me to get my old Epson C46 printer working again.

Initially I couldn't find how to access localhost:631 (from erik), so I moved on to installing a new driver (from ardvark), but had no idea which Epson driver to select. I am so thankful that you gave me a clear choice below as I know my system is 32 bit, so your link and step by step instructions made it easy to download and install the correct Gutenprint driver. Feeling confidant the problem was solved, I tried to print, but surprisingly, still nothing happened when I clicked Print.

Today I did a bit more research to find localhost:631, found a posting suggesting http://localhost:631, and this got me onto CUPS site. I then followed the guide to Administration, then Add Printer, selected Epson Stylus C46, left everything just as it appeared on screen, and clicked Set Default Options. This produced the following page:

EPSON_Stylus_C46 (Idle, Accepting Jobs, Not Shared, Color-Managed)
Description: EPSON Stylus C46
Location:
Driver: Epson Stylus C46 - CUPS+Gutenprint (OpenPrinting LSB 3.2) v5.2.7 (color, 2-sided printing)
Connection: usb://EPSON/Stylus%20C46?serial=ABCDE0504201341080
Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

I then tried to print again, and it worked!!

Under Driver, it mentions both CUPS and Gutenprint, so your joint replies achieved success, thank you both so much for your help.

Regarding installing Wine, I am pleased that ardvark advised not to uninstall any part of Nvidia as I did not want to do that, it just seemed wrong to remove part of a programme that is working fine as it could spoil other things on the computer. I did try your link which produced a page from Ubuntu to download Wine 1.6, but of the two options at the bottom, one was for amd64 and the other for i386 architecture, no mention of my 32 bit system, so although I would like to install Wine, being unsure what to do, I just did nothing.

Anyway, once again, many thanks to both of you for your help, and I wish you a very Happy Christmas.

Regards,

Bill.
 
Old 12-16-2015, 03:44 PM   #5
ardvark71
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Quote:
Originally Posted by septuagenarian View Post
I did try your link which produced a page from Ubuntu to download Wine 1.6, but of the two options at the bottom, one was for amd64 and the other for i386 architecture, no mention of my 32 bit system, so although I would like to install Wine, being unsure what to do, I just did nothing.
Hi Bill...

You're welcome and Merry Christmas to you, sir!

You would choose the "i386" package. That is another name for 32 bit.

Give it a try and see how it goes, if you have any problems, please post back.

Regards...
 
Old 12-17-2015, 10:16 AM   #6
erik2282
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Glad you got it fixed. Sorry, I should have been more specific when i said go to localhost:631. I should have said, "In your web browser, type in the address bar localhost:631 and press enter to get to the CUPS gui page."
 
  


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