Hi there,

I just installed today Ubuntu and I just can't get my SAMSUNG CDRW/DVD SM-352B to work. When I go to Disk Manager the details are listed there, but when I put a disk in the driver it shows no information in the fild called Access Path. I have another CD ROM and is working perfectly. I went to bios and everything there looks fine (master/slave, etc). When I click on Places > Computers... the drive is not listed there either.

What can I do about it?

Thanks in advance for whatever help.

Welcome to LQ!

Try putting the disk in and then run this command as root:
This assumes that your DVD burner is /dev/hdd (IE Slave on the second IDE channel), and /media/cdrom exists.

Post any errors here. Change to /media/cdrom, and see if the files are listed there. If not, maybe try the CD that you know is working.

Change back to your home directory, and run:
I hope this helps
--Ian

To check if your drive is detected correctly try copy/pasting this command into terminal (Applications>Accessories>Terminal):
This is how it looks on my computerSorry, I can't help more...

Hello and thank you all for replying.

This is what I get when I type ~$ cdrecord -prcap

Cdrecord-Clone 2.01.01a01 (i686-pc-linux-gnu) Copyright (C) 1995-2004 Joerg Schilling
NOTE: this version of cdrecord is an inofficial (modified) release of cdrecord
and thus may have bugs that are not present in the original version.
Please send bug reports and support requests to <cdrtools@packages.debian.org>.
The original author should not be bothered with problems of this version.

cdrecord: Warning: Running on Linux-2.6.15-27-386
cdrecord: There are unsettled issues with Linux-2.5 and newer.
cdrecord: If you have unexpected problems, please try Linux-2.4 or Solaris.
scsidev: '/dev/cdrw'
devname: '/dev/cdrw'
scsibus: -2 target: -2 lun: -2
Warning: Open by 'devname' is unintentional and not supported.
Linux sg driver version: 3.5.27
Error: Cannot gain SYS_RAWIO capability.Is cdrecord installed SUID root?
: Operation not permitted
Using libscg version 'debian-0.8debian2'.
cdrecord: Warning: using inofficial version of libscg (debian-0.8debian2 '@(#)scsitransp.c 1.91 04/06/17 Copyright 1988,1995,2000-2004 J. Schilling').
Device type : Removable CD-ROM
Version : 0
Response Format: 1
Vendor_info : 'SAMSUNG '
Identifikation : 'CDRW/DVD SM-352B'
Revision : 'T807'
Device seems to be: Generic mmc2 DVD-ROM.

Drive capabilities, per MMC-3 page 2A:

Does read CD-R media
Does write CD-R media
Does read CD-RW media
Does write CD-RW media
Does read DVD-ROM media
Does read DVD-R media
Does not write DVD-R media
Does read DVD-RAM media
Does not write DVD-RAM media
Does support test writing

Does read Mode 2 Form 1 blocks
Does read Mode 2 Form 2 blocks
Does read digital audio blocks
Does restart non-streamed digital audio reads accurately
Does support Buffer-Underrun-Free recording
Does read multi-session CDs
Does read fixed-packet CD media using Method 2
Does not read CD bar code
Does read R-W subcode information
Does not return R-W subcode de-interleaved and error-corrected
Does read raw P-W subcode data from lead in
Does return CD media catalog number
Does return CD ISRC information
Does support C2 error pointers
Does not deliver composite A/V data

Does play audio CDs
Number of volume control levels: 256
Does support individual volume control setting for each channel
Does support independent mute setting for each channel
Does not support digital output on port 1
Does support digital output on port 2
Does not send digital data LSB-first
Does not set LRCK high for left-channel data
Does not have valid data on falling edge of clock
Length of data in BCLKs: 16

Loading mechanism type: tray
Does support ejection of CD via START/STOP command
Does not lock media on power up via prevent jumper
Does allow media to be locked in the drive via PREVENT/ALLOW command
Is not currently in a media-locked state
Does not support changing side of disk
Does not have load-empty-slot-in-changer feature
Does not support Individual Disk Present feature

Maximum read speed: 7042 kB/s (CD 40x, DVD 5x)
Current read speed: 178 kB/s (CD 1x, DVD 0x)
Maximum write speed: 9256 kB/s (CD 52x, DVD 6x)
Current write speed: 2 kB/s (CD 0x, DVD 0x)
Rotational control selected: CLV/PCAV
Buffer size in KB: 2048
Copy management revision supported: 1
Number of supported write speeds: 0

Since I am totally new in this stuff, I have no idea what all that means. I see that the dvd reader is there, but how to make it work?

As for the other suggestion>

When I type this: ~$ mount /dev/hdd /media/cdrom, I get this

mount: only root can do that

and again I'm stuck.

Did you try as root?