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Old 07-20-2017, 06:50 AM   #1
Registered: Jul 2017
Location: Missouri, United States
Distribution: Debian 9
Posts: 110

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Difficulty Installing Dell P713 Printer

I am attempting to get a Dell P713 printer working with my Ubunut desktop. I installed the drivers from here. I encountered an issue with the install, but was able to work around it by following this article.

The drivers appear to have installed successfully. I can now get the system to recognize my printer. However, whenever I attempt to print a test page, I receive an error. The diagnostic output, in part, follows:

Page 6 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7f61bd5f6eb8>):
{'printer-state-message': 'Rendering completed',
'printer-state-reasons': ['none']}
Page 7 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f61bd70d588>):
{'test_page_job_status': [(True,
'Test Page',
{'attributes-charset': 'utf-8',
'attributes-natural-language': 'en-us',
'date-time-at-completed': None,
'date-time-at-creation': '(IPP_TAG_DATE)',
'date-time-at-processing': '(IPP_TAG_DATE)',
'document-format': 'application/vnd.cups-pdf-banner',
'document-format-detected': 'application/vnd.cups-pdf-banner',
'job-hold-until': 'no-hold',
'job-id': 288,
'job-impressions-completed': 0,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': 'http://localhost/jobs/288',
'job-name': 'Test Page',
'job-originating-host-name': 'localhost',
'job-originating-user-name': 'kelly',
'job-preserved': True,
'job-printer-state-message': 'Filter failed',
'job-printer-state-reasons': ['none'],
'job-printer-up-time': 1500551366,
'job-printer-uri': 'ipp://localhost/printers/Dell-P713w',
'job-priority': 50,
'job-sheets': ['none', 'none'],
'job-state': 6,
'job-state-reasons': 'job-completed-with-errors',
'job-uri': 'ipp://localhost/jobs/288',
'job-uuid': 'urn:uuid:1c4aefec-1ce5-338d-591b-e4ee10ef5d2a',
'number-of-documents': 1,
'printer-uri': 'ipp://localhost/printers/Dell-P713w',
'time-at-completed': None,
'time-at-creation': 1500551339,
'time-at-processing': 1500551339})],
'test_page_successful': False}
Page 8 (<troubleshoot.Locale.Locale object at 0x7f61bd71d3c8>):
{'printer_page_size': 'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}

The error log file, in part is as follows

D [20/Jul/2017:06:47:20 -0500] [Client 401] Read: status=200
D [20/Jul/2017:06:47:20 -0500] [Client 401] No authentication data provided.
D [20/Jul/2017:06:47:20 -0500] [Client 401] 2.0 CUPS-Get-Default 62
D [20/Jul/2017:06:47:20 -0500] CUPS-Get-Default
D [20/Jul/2017:06:47:20 -0500] [Client 401] Returning IPP successful-ok for CUPS-Get-Default (no URI) from localhost
D [20/Jul/2017:06:47:20 -0500] [Client 401] Content-Length: 13346
D [20/Jul/2017:06:47:20 -0500] [Client 401] cupsdSendHeader: code=200, type="application/ipp", auth_type=0
D [20/Jul/2017:06:47:20 -0500] [Client 401] con->http=0x564d1b9d79b0
D [20/Jul/2017:06:47:20 -0500] [Client 401] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=13346, response=0x564d1ba161d0(IPP_STATE_DATA), pipe_pid=0, file=-1
D [20/Jul/2017:06:47:20 -0500] [Client 401] Writing IPP response, ipp_state=IPP_STATE_DATA, old wused=0, new wused=0
D [20/Jul/2017:06:47:20 -0500] [Client 401] bytes=0, http_state=0, data_remaining=13346
D [20/Jul/2017:06:47:20 -0500] [Client 401] Flushing write buffer.
D [20/Jul/2017:06:47:20 -0500] [Client 401] New state is HTTP_STATE_WAITING
D [20/Jul/2017:06:47:20 -0500] [Client 401] Waiting for request.
D [20/Jul/2017:06:47:20 -0500] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
I [20/Jul/2017:06:47:21 -0500] Expiring subscriptions...
D [20/Jul/2017:06:47:21 -0500] [Job 287] Unloading...
I [20/Jul/2017:06:47:48 -0500] Saving printers.conf...
I [20/Jul/2017:06:47:49 -0500] Saving classes.conf...
I [20/Jul/2017:06:47:49 -0500] Generating printcap /var/run/cups/printcap...
I [20/Jul/2017:06:47:49 -0500] Saving job.cache...
I [20/Jul/2017:06:47:49 -0500] Saving subscriptions.conf...
D [20/Jul/2017:06:47:49 -0500] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"

Any advice would be appreciated.

Old 07-20-2017, 07:02 AM   #2
Registered: Mar 2011
Location: USA
Distribution: MINT Debian, Angstrom, SUSE, Ubuntu, Debian
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This thread is being closed because it is a duplicate.

Your original post from last night is here:

As a new user sometimes posts are held for moderation. This was the case and sometimes it also takes a bit of time for someone to review and approve the post.

Sorry for any confusion.

Please continue using your original thread.

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