LinuxQuestions.org
Welcome to the most active Linux Forum on the web.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 04-19-2018, 06:32 PM   #1
Dickybird
LQ Newbie
 
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6

Rep: Reputation: Disabled
Could not start printer


I am trying to get my Brother printer HL-L2340DW installed on Linux Mint cinnamon 18.3 PC.I think I may have rebooted PC before my manual install was completed. My printer is identified and it says it is connected to localhost in printer app. When I try to print a document from LibreOffice I get an error that states :could not start printer.Please check your printer configuration. How do I do that? I followed the instuctions at easylinuxtips website and entered the two terminal commands and completed the process. I believe I have done everything correct except for maybe rebooting too quick at end of process. I have gunzip installed. How can I verify driver install? I did this install on a Live Linux DVD with persistent storage and had no problem.In that instance, it gave me an option to print a Test page. I did not have that option with the latest install.Please help.
 
Old 04-19-2018, 06:35 PM   #2
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 19,307
Blog Entries: 28

Rep: Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136
A web search for "troubleshoot cups linux" will turn up a number of articles and tutorials.

I would start with the article from Arch wiki: https://wiki.archlinux.org/index.php...roubleshooting
 
Old 04-19-2018, 08:29 PM   #3
Dickybird
LQ Newbie
 
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by frankbell View Post
A web search for "troubleshoot cups linux" will turn up a number of articles and tutorials.

I would start with the article from Arch wiki: https://wiki.archlinux.org/index.php...roubleshooting
Thank you, Frankbell. your links were not that helpful. I cannot print from the CUPS website. I typed the command lsusb and Brother was listed.I asked earlier how to check my printer configuration. I manually installed the Brother Linux-deb driver with a USB connection. Printer is on when trying to print. I copied and pasted the commands cd ~/Downloads && gunzip -v ~/Downloads/linux-brprinter* and sudo bash ~/Downloads/linux-brprinter* and typed my printer model in and answered no to usb printer in the instructions to install driver manually. Can you give me some steps to verify driver installed successfully or any other things to try. Can I undo what i have previously have done and start over and anew? Can I delete files or check files? Any help would be welcome.
 
Old 04-19-2018, 08:43 PM   #4
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524

Rep: Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015
I would delete and reinstall the printer from the cups web interface. You can also use system-config-printer.
 
Old 04-19-2018, 09:50 PM   #5
Dickybird
LQ Newbie
 
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6

Original Poster
Rep: Reputation: Disabled
Could you please give me more instuction on deleting my printer and reinstalling using the cups web interface. I do not understand. Is using cups required and mandatory to install my Brother printer driver with a usb connection. How do I use system-config printer? Where is it?
 
Old 04-19-2018, 10:19 PM   #6
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 19,307
Blog Entries: 28

Rep: Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136Reputation: 6136
I'm sorry that none of those links helped.

CUPS ("Common Unix Printer System"--I think) is the default application for managing printers on *nix. It's managed by Apple which, in my opinion, has exercised its stewardship of CUPS in a responsible manner. (That's about the only positive thing you will hear me say about Apple.)

You can access the CUPS interface on your local computer by pointing your browser at http://localhost:631. You can delete your printer and attempt to reinstall it there. You may also find useful troubleshooting information.

There is wealth of documentation, almost an overwhelming amount, at the CUPS website: https://www.cups.org/

I could not find a listing for your model at the openprinting database: http://www.openprinting.org/printers Since much of the information there is contributed by volunteers, that is not necessarily a negative indicator, but it is also not a positive indicator.

Sadly, many printer manufacturers are not very Linux-friendly. HP is easily the most Linux-friendly manufacturer. A long time ago, I had an Epson that worked very nicely with Linux, but, since then, I've used nothing but HPs.

Good luck and keep us posted.

Last edited by frankbell; 04-19-2018 at 10:41 PM.
 
Old 04-19-2018, 11:17 PM   #7
JJJCR
Senior Member
 
Registered: Apr 2010
Posts: 2,148

Rep: Reputation: 448Reputation: 448Reputation: 448Reputation: 448Reputation: 448
Hello Dicky, check out links below:

https://sites.google.com/site/easylinuxtipsproject/15

https://tutorialforlinux.com/2016/06...ts-easy-guide/

@Frank at least you find something positive in Apple. LOL.
Quote:
CUPS ("Common Unix Printer System"--I think) is the default application for managing printers on *nix. It's managed by Apple which, in my opinion, has exercised its stewardship of CUPS in a responsible manner. (That's about the only positive thing you will hear me say about Apple.)
 
Old 04-19-2018, 11:34 PM   #8
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524

Rep: Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015Reputation: 1015
To run system-config-printer, go into your menu and click on the selection that says 'printers'.
 
Old 04-20-2018, 12:15 AM   #9
beachboy2
Senior Member
 
Registered: Jan 2007
Location: Wild West Wales, UK
Distribution: Linux Mint 21 MATE, EndeavourOS, antiX, MX Linux
Posts: 3,966
Blog Entries: 32

Rep: Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464Reputation: 1464
Dickybird,

If you need to start from scratch:

You only need to obtain the Driver Install Tool (this tool will install LPR, CUPSwrapper driver and scanner driver (for scanner models):

http://support.brother.com/g/b/downl...s_eu_as&os=128

Step 1. Download the tool (linux-brprinter-installer-2.2.0-1.gz).

The tool will be downloaded into the default "Downloads" (OR “Desktop”) directory.

(The directory location varies depending on your Linux distribution and web browser setting.)

e.g. /home/username/Downloads

Step 2. Open a terminal window and go to the directory (Desktop or Downloads) you downloaded the file to in the last step.

Code:
cd Downloads
Step 3. Enter this command to extract the downloaded file:

Code:
gunzip linux-brprinter-installer-2.2.0-1.gz
Step 4. Get superuser authorization with the "su" command or "sudo su" command.

Code:
sudo su
Step 5. Run the tool:

Code:
bash linux-brprinter-installer-2.2.0-1 HL-L2340DW
Step 6. The driver installation will start. Follow the installation screen directions.

When you see the message "Will you specify the DeviceURI ?",

For USB Users: Choose N(No)

For Network Users: Choose Y(Yes) and DeviceURI.

NB The install process may take some time. Please wait until it is complete.
 
Old 04-20-2018, 07:17 AM   #10
Dickybird
LQ Newbie
 
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6

Original Poster
Rep: Reputation: Disabled
Thank you, everybody for responding with your help. I got the printer driver installed successfully. I removed the printer and started over. I followed the steps from the easylinuxtipsproject website again. This time it worked. I believe I may have error-ed somehow on my previous attempts. I may have answered no instead of yes to package installs initially.The lesson here for me is to go slow and read. Thanks again to you all.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
printer option start webcam hitlar Slackware 1 01-25-2012 08:40 PM
Printer won't start after reboot until X is started gpdoud Linux - General 5 08-28-2008 09:25 PM
Brother HL-1440. Have to start printer to print. mooreted Slackware 1 02-02-2005 11:42 PM
error: Could not start the printer tray Bahmanf Debian 2 10-05-2004 04:32 AM
Installing a usb printer -- where the hell do i start? theMonkeY Linux - Hardware 6 08-21-2004 03:09 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 04:21 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration