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04-19-2018, 06:32 PM
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#1
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LQ Newbie
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6
Rep: 
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Could not start printer
I am trying to get my Brother printer HL-L2340DW installed on Linux Mint cinnamon 18.3 PC.I think I may have rebooted PC before my manual install was completed. My printer is identified and it says it is connected to localhost in printer app. When I try to print a document from LibreOffice I get an error that states :could not start printer.Please check your printer configuration. How do I do that? I followed the instuctions at easylinuxtips website and entered the two terminal commands and completed the process. I believe I have done everything correct except for maybe rebooting too quick at end of process. I have gunzip installed. How can I verify driver install? I did this install on a Live Linux DVD with persistent storage and had no problem.In that instance, it gave me an option to print a Test page. I did not have that option with the latest install.Please help.
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04-19-2018, 06:35 PM
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#2
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LQ Guru
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 19,888
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A web search for "troubleshoot cups linux" will turn up a number of articles and tutorials.
I would start with the article from Arch wiki: https://wiki.archlinux.org/index.php...roubleshooting
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04-19-2018, 08:29 PM
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#3
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LQ Newbie
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6
Original Poster
Rep: 
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Quote:
Originally Posted by frankbell
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Thank you, Frankbell. your links were not that helpful. I cannot print from the CUPS website. I typed the command lsusb and Brother was listed.I asked earlier how to check my printer configuration. I manually installed the Brother Linux-deb driver with a USB connection. Printer is on when trying to print. I copied and pasted the commands cd ~/Downloads && gunzip -v ~/Downloads/linux-brprinter* and sudo bash ~/Downloads/linux-brprinter* and typed my printer model in and answered no to usb printer in the instructions to install driver manually. Can you give me some steps to verify driver installed successfully or any other things to try. Can I undo what i have previously have done and start over and anew? Can I delete files or check files? Any help would be welcome.
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04-19-2018, 08:43 PM
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#4
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LQ Guru
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524
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I would delete and reinstall the printer from the cups web interface. You can also use system-config-printer.
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04-19-2018, 09:50 PM
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#5
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LQ Newbie
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6
Original Poster
Rep: 
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Could you please give me more instuction on deleting my printer and reinstalling using the cups web interface. I do not understand. Is using cups required and mandatory to install my Brother printer driver with a usb connection. How do I use system-config printer? Where is it?
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04-19-2018, 10:19 PM
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#6
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LQ Guru
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 19,888
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I'm sorry that none of those links helped.
CUPS ("Common Unix Printer System"--I think) is the default application for managing printers on *nix. It's managed by Apple which, in my opinion, has exercised its stewardship of CUPS in a responsible manner. (That's about the only positive thing you will hear me say about Apple.)
You can access the CUPS interface on your local computer by pointing your browser at http://localhost:631. You can delete your printer and attempt to reinstall it there. You may also find useful troubleshooting information.
There is wealth of documentation, almost an overwhelming amount, at the CUPS website: https://www.cups.org/
I could not find a listing for your model at the openprinting database: http://www.openprinting.org/printers Since much of the information there is contributed by volunteers, that is not necessarily a negative indicator, but it is also not a positive indicator.
Sadly, many printer manufacturers are not very Linux-friendly. HP is easily the most Linux-friendly manufacturer. A long time ago, I had an Epson that worked very nicely with Linux, but, since then, I've used nothing but HPs.
Good luck and keep us posted.
Last edited by frankbell; 04-19-2018 at 10:41 PM.
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04-19-2018, 11:17 PM
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#7
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Senior Member
Registered: Apr 2010
Posts: 2,288
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Hello Dicky, check out links below:
https://sites.google.com/site/easylinuxtipsproject/15
https://tutorialforlinux.com/2016/06...ts-easy-guide/
@Frank at least you find something positive in Apple. LOL.
Quote:
CUPS ("Common Unix Printer System"--I think) is the default application for managing printers on *nix. It's managed by Apple which, in my opinion, has exercised its stewardship of CUPS in a responsible manner. (That's about the only positive thing you will hear me say about Apple.)
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04-19-2018, 11:34 PM
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#8
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LQ Guru
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524
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To run system-config-printer, go into your menu and click on the selection that says 'printers'.
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04-20-2018, 12:15 AM
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#9
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Senior Member
Registered: Jan 2007
Location: Wild West Wales, UK
Distribution: Linux Mint 22 MATE, Peppermint OS-Devuan, EndeavourOS, antiX
Posts: 4,357
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Dickybird,
If you need to start from scratch:
You only need to obtain the Driver Install Tool (this tool will install LPR, CUPSwrapper driver and scanner driver (for scanner models):
http://support.brother.com/g/b/downl...s_eu_as&os=128
Step 1. Download the tool (linux-brprinter-installer-2.2.0-1.gz).
The tool will be downloaded into the default "Downloads" (OR “Desktop”) directory.
(The directory location varies depending on your Linux distribution and web browser setting.)
e.g. /home/username/Downloads
Step 2. Open a terminal window and go to the directory (Desktop or Downloads) you downloaded the file to in the last step.
Step 3. Enter this command to extract the downloaded file:
Code:
gunzip linux-brprinter-installer-2.2.0-1.gz
Step 4. Get superuser authorization with the "su" command or "sudo su" command.
Step 5. Run the tool:
Code:
bash linux-brprinter-installer-2.2.0-1 HL-L2340DW
Step 6. The driver installation will start. Follow the installation screen directions.
When you see the message "Will you specify the DeviceURI ?",
For USB Users: Choose N(No)
For Network Users: Choose Y(Yes) and DeviceURI.
NB The install process may take some time. Please wait until it is complete.
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04-20-2018, 07:17 AM
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#10
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LQ Newbie
Registered: Apr 2018
Location: Michigan- USA
Distribution: Linux Mint Cinnamon 18.3- 64 bit
Posts: 6
Original Poster
Rep: 
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Thank you, everybody for responding with your help. I got the printer driver installed successfully. I removed the printer and started over. I followed the steps from the easylinuxtipsproject website again. This time it worked. I believe I may have error-ed somehow on my previous attempts. I may have answered no instead of yes to package installs initially.The lesson here for me is to go slow and read. Thanks again to you all.
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