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Old 12-13-2001, 12:20 AM   #1
LQ Newbie
Registered: Nov 2001
Location: Johannesburg South Africa
Distribution: Mandrake
Posts: 23

Rep: Reputation: 15
connection to internet

Hello everyone..

Never had problems before...

This morning all of a sudden I cant connect to the internet it dials and goes to logging on to network and then a error message as follows

couldn't find Service ppp in cached
PAP authentication failed

I spoke with my service provider and the can log in and unfortunately the now little about linux..

Please anyone can help...
Old 12-20-2001, 08:05 AM   #2
Registered: Nov 2001
Location: Wirral.Merseyside - UK
Distribution: Mandrake 10.0 on desktop and 9.2 laptop
Posts: 60

Rep: Reputation: 15
Hi,you didn't say what distro or dialer you were using i.e are you using kppp in the KDE desktop?
If so start the program and choose the setup button and click on the modem tag at the top of the dialog box which pops up.Check the modem is being seen and the device is the right one i.e dev/modem or dev/stty# points to the correct port that your modem is on.There is a query modem button which attempts to talk with your modem and make sure it's there - try it.
Let me know what modem you have,distro etc. and I'll try and help if I can.


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