Latest LQ Deal: Complete CCNA, CCNP & Red Hat Certification Training Bundle
Go Back > Forums > Linux Forums > Linux - Newbie
User Name
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!


  Search this Thread
Old 05-01-2008, 11:19 AM   #1
Registered: Feb 2008
Location: Australia
Distribution: Mint 18.1 64 bit and 17.1, 32bit, Android
Posts: 802

Rep: Reputation: 34
Community And Commercial Support?

What is the difference between commercial and community support?

Which is better for business applications, business maths and letters, science as in product design, graphs... and online research? And compatibility for online transfers of data, documents, images, perhaps 3D drawings?

Is there a happy medium, or a best distro for supports?
Old 05-01-2008, 11:40 AM   #2
LQ Guru
Registered: Dec 2006
Location: underground
Distribution: Slackware64
Posts: 7,594

Rep: Reputation: 551Reputation: 551Reputation: 551Reputation: 551Reputation: 551Reputation: 551
Community support is, for example, what you get here on LQ: Free support & help, provided out of the good of our hearts to our fellow Linux users. The key part is it is free, and there are millions of people hanging around willing to help.

Commercial support is loosely defined as " for which you pay money" such as what a large company might want for their huge number of servers or other computer systems. Examples of commercial support would include that which is provided for enterprise customers who pay for support for Novell, SuSE Linux (SLES or SLED), or RedHat Enterprise systems (RHES or RHEL), or Windoze server systems.

Not every Linux distro, or probably even very many at all, offer commercial (as in PAID FOR) support. The whole idea behind free & open source community driven software like Linux, is the community that provides support.

As to which is 'better' for this or that, I suspect it is a very subjective opinion.
If you are a business with giant numbers of systems and you want 24-7 support for upgrades, troubleshooting, etc., then you may want to opt for a paid support system.
Contrarily, a desktop user like me would sooner chop off my hands than pay for support for my one desktop computer, because I can generally figure out my own solutions to issues, or come here or to many other community support places and seek help.

I'm sure you will get more detailed info from other users, as well as opinions as to which is better for what.



Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
LXer: Open Source Support: When Should You Go Commercial? LXer Syndicated Linux News 0 01-17-2008 03:10 AM
LXer: A community approach to commercial training materials LXer Syndicated Linux News 0 12-20-2007 12:51 PM
POLL: commercial or community pengu Linux - Distributions 5 11-15-2006 11:24 AM
LXer: Can Ubuntu jump from community to commercial? LXer Syndicated Linux News 0 05-19-2006 06:54 PM
LXer: OpenLogic Launches Consolidated Enterprise Support Offering that Pays Qualified Community Experts to Support Open Source Software LXer Syndicated Linux News 0 05-08-2006 08:54 PM > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 10:45 AM.

Main Menu
Write for LQ is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration