chmod: changing permissions of `public_html': Operation not permitted

painterj · 04-06-2010, 08:26 AM

Hi everyone,

I run a small site and today I've discovered that my site is down. I found that cPanel has flagged the account suspended even though I haven't got any quotas on the account. I don't know what went wrong. I've tried to unsuspend the account in WHM but a certain part of the function failed.

Quote:

safe_userchgid: chown: /home/crocbits/public_html: Operation not permitted at /scripts/cPScript/SafetyBits.pm line 93.

After searching the internet someone mentioned that the problem might lie in the permissions of the public_html folder. I had a look at the permissions and the folder had no permissions d---------

When I try to chmod the folder I get this error:

Quote:

chmod: changing permissions of `public_html': Operation not permitted

I have no idea what to do next. All the files in the directory are locked too. I tried to move them but this command isn't allowed either. I ran these commands under the 'root' user in SSH.

Your help would be greatly appreciated.

AlucardZero · 04-06-2010, 09:10 AM

What are the permissions on /home/crocbits? Can you change the perms on /home/crocbits/public_html as crocbits instead of as root?

Is /home/crocbits or /home an NFS mount? If so do you have write permission to it and is it exported with root_squash?

painterj · 04-06-2010, 09:34 AM

Quote:

Originally Posted by AlucardZero

What are the permissions on /home/crocbits? Can you change the perms on /home/crocbits/public_html as crocbits instead of as root?

Is /home/crocbits or /home an NFS mount? If so do you have write permission to it and is it exported with root_squash?

Ok, I tried changing the permissions of /home/crocbits/public_html as logged in as crocbits too. Got the same error. The permissions of /home/crocbits are drwx--x--x

Im not too sure what is meant by NFS mount. It's a VPS. The fstab looks like this:

Quote:

root@main [/dev]# cat /etc/fstab
none /dev/pts devpts rw 0 0
/tmp /var/tmp ext3 defaults,bind,noauto 0 0
root@main [/dev]#

The df command gives this output:

Quote:

root@main [/dev]# df
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/vzfs 52428800 25395868 27032932 49% /
/dev/simfs 52428800 25395868 27032932 49% /tmp
/dev/simfs 52428800 25395868 27032932 49% /var/tmp
root@main [/dev]#

Everything worked fine until a day or so ago. Thanks for the help so far.

AlucardZero · 04-06-2010, 10:05 AM

can you post the output of "mount" ?

painterj · 04-06-2010, 10:14 AM

Here you go:

Quote:

root@main [/dev]# mount
/dev/vzfs on / type reiserfs (rw,usrquota,grpquota)
/dev/simfs on /tmp type simfs (rw,nosuid,nodev,noexec)
/dev/simfs on /var/tmp type simfs (rw,nosuid,nodev,noexec)
proc on /proc type proc (rw)
sysfs on /sys type sysfs (rw)
none on /dev/pts type devpts (rw)
none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw)
root@main [/dev]#

Tinkster · 04-06-2010, 01:48 PM

Who owns crocbits?
ls -ld /home/crocbits

painterj · 04-06-2010, 02:00 PM

Quote:

Originally Posted by Tinkster

Who owns crocbits?
ls -ld /home/crocbits

crocbits

painterj · 04-07-2010, 04:20 AM

Anyone got any ideas? I've lost so much traffic with the site being down for days now.

Tinkster · 04-07-2010, 04:31 AM

Well ... the only thing (given the perms and mount-options) that
I can think of would be some sort of file-system corruption going
on on that box ... but then again, I have no idea what kind of
set-up that is, how /dev/vzfs came into being and whether or not
you have the facilities to boot into runlevel 1 and do a manual
fsck on the thing.

Shared hosting is really nothing I had any dealings with ...

Cheers,
Tink

AlucardZero · 04-07-2010, 07:34 AM

No.. ask your host for support.

painterj · 04-07-2010, 10:39 AM

I've deleted the account through WHM and restored an older backup. The directory still exists and can't be deleted. It's an unmanaged VPS server so they don't provide any support.

Tinkster · 04-09-2010, 09:40 PM

Please continue at http://www.linuxquestions.org/questi...backup-800985/