I've setup vsftpd successfully and can login with my account, no problem. I created another user that has permissions to their particular website folder and then, using "usermod", I changed that users home directory to his website folder.
However, when I FTP with his name, it goes to the root folder!

How do I change the default directory for a specific user?

what is in the /etc/passwd file for that user?

Have you restarted vsftpd ?

The user's home directory is in there:
testsiteftp1:x:501:502:test FTP user:/media/Apps/WEBSITES/testsite1

restarted and logged in as user (SSH FTP), same results - root folder

The other user I created goes to the /home/username folder like it should, but it appears changing it to anything but home shows the root file system.

I logged into an SSH shell and it said no such directory.

The problem is that the volume (where the directory was located) was not mounted at boot up. (Out of the frying pan ... into the fire)

As u said, you are logged into root directory.
What is the value of following attributes in vsftpd.conf?

local_root
chroot_local_user

are they commented? Both?

here's the file:

# Example config file /etc/vsftpd/vsftpd.conf
#
# The default compiled in settings are fairly paranoid. This sample file
# loosens things up a bit, to make the ftp daemon more usable.
# Please see vsftpd.conf.5 for all compiled in defaults.
#
# READ THIS: This example file is NOT an exhaustive list of vsftpd options.
# Please read the vsftpd.conf.5 manual page to get a full idea of vsftpd's
# capabilities.
#
# Allow anonymous FTP? (Beware - allowed by default if you comment this out).
anonymous_enable=NO
#
# Uncomment this to allow local users to log in.
local_enable=YES
#
# Uncomment this to enable any form of FTP write command.
write_enable=YES
#
# Default umask for local users is 077. You may wish to change this to 022,
# if your users expect that (022 is used by most other ftpd's)
local_umask=022
#
# Uncomment this to allow the anonymous FTP user to upload files. This only
# has an effect if the above global write enable is activated. Also, you will
# obviously need to create a directory writable by the FTP user.
#anon_upload_enable=YES
#
# Uncomment this if you want the anonymous FTP user to be able to create
# new directories.
#anon_mkdir_write_enable=YES
#
# Activate directory messages - messages given to remote users when they
# go into a certain directory.
dirmessage_enable=YES
#
# The target log file can be vsftpd_log_file or xferlog_file.
# This depends on setting xferlog_std_format parameter
xferlog_enable=YES
#
# Make sure PORT transfer connections originate from port 20 (ftp-data).
connect_from_port_20=YES
#
# If you want, you can arrange for uploaded anonymous files to be owned by
# a different user. Note! Using "root" for uploaded files is not
# recommended!
#chown_uploads=YES
#chown_username=whoever
#
# The name of log file when xferlog_enable=YES and xferlog_std_format=YES
# WARNING - changing this filename affects /etc/logrotate.d/vsftpd.log
#xferlog_file=/var/log/xferlog
#
# Switches between logging into vsftpd_log_file and xferlog_file files.
# NO writes to vsftpd_log_file, YES to xferlog_file
xferlog_std_format=YES
#
# You may change the default value for timing out an idle session.
#idle_session_timeout=600
#
# You may change the default value for timing out a data connection.
#data_connection_timeout=120
#
# It is recommended that you define on your system a unique user which the
# ftp server can use as a totally isolated and unprivileged user.
#nopriv_user=ftpsecure
#
# Enable this and the server will recognise asynchronous ABOR requests. Not
# recommended for security (the code is non-trivial). Not enabling it,
# however, may confuse older FTP clients.
#async_abor_enable=YES
#
# By default the server will pretend to allow ASCII mode but in fact ignore
# the request. Turn on the below options to have the server actually do ASCII
# mangling on files when in ASCII mode.
# Beware that on some FTP servers, ASCII support allows a denial of service
# attack (DoS) via the command "SIZE /big/file" in ASCII mode. vsftpd
# predicted this attack and has always been safe, reporting the size of the
# raw file.
# ASCII mangling is a horrible feature of the protocol.
#ascii_upload_enable=YES
#ascii_download_enable=YES
#
# You may fully customise the login banner string:
ftpd_banner=Welcome. Authorized Persons Only. Violators will suffer.
#
# You may specify a file of disallowed anonymous e-mail addresses. Apparently
# useful for combatting certain DoS attacks.
#deny_email_enable=YES
# (default follows)
#banned_email_file=/etc/vsftpd/banned_emails
#
# You may specify an explicit list of local users to chroot() to their home
# directory. If chroot_local_user is YES, then this list becomes a list of
# users to NOT chroot().
#chroot_local_user=YES
#chroot_list_enable=YES
# (default follows)
#chroot_list_file=/etc/vsftpd/chroot_list
#
# You may activate the "-R" option to the builtin ls. This is disabled by
# default to avoid remote users being able to cause excessive I/O on large
# sites. However, some broken FTP clients such as "ncftp" and "mirror" assume
# the presence of the "-R" option, so there is a strong case for enabling it.
#ls_recurse_enable=YES
#
# When "listen" directive is enabled, vsftpd runs in standalone mode and
# listens on IPv4 sockets. This directive cannot be used in conjunction
# with the listen_ipv6 directive.
listen=YES
#
# This directive enables listening on IPv6 sockets. To listen on IPv4 and IPv6
# sockets, you must run two copies of vsftpd with two configuration files.
# Make sure, that one of the listen options is commented !!
#listen_ipv6=YES
#
# This directive enables listening on IPv6 sockets. To listen on IPv4 and IPv6
# sockets, you must run two copies of vsftpd with two configuration files.
# Make sure, that one of the listen options is commented !!
#listen_ipv6=YES

pam_service_name=vsftpd
userlist_enable=YES
tcp_wrappers=YES
ssl_enable=YES
rsa_cert_file=/etc/vsftpd/vsftpd.pem
rsa_private_key_file=/etc/vsftpd/vsftpd.pem
force_local_data_ssl=YES
force_local_logins_ssl=YES
ssl_tlsv1=YES
ssl_sslv2=YES
ssl_sslv3=YES
# Filezilla uses port 21 if you don't set any port
# in Servertype "FTPES - FTP over explicit TLS/SSL"
# Port 990 is the default used for FTPS protocol.
# Uncomment it if you want/have to use port 990.
listen_port=990

I've got to the point where I can SSH-FTP in and it goes to the startup directory defined for the user's account (which I set to the website root directory) and that works fine. However, the user can navigate down the tree to the system root (not good!).
I'm not sure how to proceed, but before jumping into aliases, I wanted to make sure there was not a setting I could use in the vsftpd program first.

See virtual users and per-user configurability (as in using /etc/vsftpd_user_conf/$ACCOUNT_NAME files) in /whereveryoukeepyour/doc/vsftpd-.*/EXAMPLE/VIRTUAL_USERS_2/README?

Uncomment following attribute in your vsftpd.conf
Add one more attribute
This is the path of the directory where user should be jailed and should not go in parent directory.
In above example, logged in user can not reach up to root directory, user will be jailed in 'html' directory.

If you want to set different directory for different users.see unSpawn's comment.
READ ME is a perfect guide for you.

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