[SOLVED] cannot use software centre to install software
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Running Ubuntu 14.04 on HP laptop. Was in the process of setting up mirror of another monitor. I decided to try to upgrade the video driver as the laptop colour def was so poor. The upgrade failed. The error message is "BrokenCount >0" I was further told not to allow third party software in the Updater. and to run apt-get install -f in the terminal. I did all the the suggestions but cannot install new software. My video driver has changed to a generic driver that will not allow me to mirror the other monitor.
Any suggestions please?
What is the model of the laptop and what is the specific video chipset in question?
You could try this in a terminal
Code:
sudo apt-get -f <----"fix broken"
but folks, including me, have had trouble making that command work. See man apt-get for details.
If you have the Synaptic package manager installed, there is a "Fix Broken" option on one of the menus that does work (I've used it recently in my Ubuntu VM).
Give those a try and report back, with as much detail as possible.
Asked package manager to fix the problem. Problem not fixed. Below is analysis returned.
(Reading database ... 100%
(Reading database ... 1056068 files and directories currently installed.)
Preparing to unpack .../fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb ...
Moving ati dir to /etc for the fglrx-core transition
dpkg: error processing archive /var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb
Error in function:
dpkg: dependency problems prevent configuration of fglrx-amdcccle-updates:
fglrx-amdcccle-updates depends on fglrx-updates; however:
Package fglrx-updates is not installed.
Error in function:
dpkg: dependency problems prevent configuration of fglrx-amdcccle-updates:
fglrx-amdcccle-updates depends on fglrx-updates; however:
Package fglrx-updates is not installed.
According to your readouts, you're still running the fglrx driver, not the open source radeon driver. To fix the error above, try installing this package. Just choose the appropriate file for your system's architecture, 32 or 64 bit. Then rerun frankbell's command.
Regards...
Last edited by ardvark71; 09-27-2015 at 09:58 AM.
Reason: Added information.
Following your advice, hopefully correctly the video upgrade file downloaded in the package manager but would not install.
I then ran sudo apt-get install -f in terminal and again it did not install.
Thanks for your help. If you can suggest anything more please do. Same error message as before.
Following your advice, hopefully correctly the video upgrade file downloaded in the package manager but would not install.
I then ran sudo apt-get install -f in terminal and again it did not install.
Thanks for your help. If you can suggest anything more please do. Same error message as before.
Hi...
If you would, please post the error messages you received when you tried installing the .deb package and when you ran "sudo apt-get install -f." Thanks!
Reading database ... 100%
(Reading database ... 1056068 files and directories currently installed.)
Preparing to unpack .../fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb ...
Moving ati dir to /etc for the fglrx-core transition
dpkg: error processing archive /var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb
Error in function:
dpkg: dependency problems prevent configuration of fglrx-amdcccle-updates:
fglrx-amdcccle-updates depends on fglrx-updates; however:
Package fglrx-updates is not installed.
dpkg: error processing package fglrx-amdcccle-updates (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
robert@robert-HP-2000-Notebook-PC:~$ sudo apt-get install -f
[sudo] password for robert:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
account-plugin-windows-live baloo libakonadi-kde4 libakonadi-kmime4
libakonadiprotocolinternals1 libkabc4 libkldap4 libkmime4 libkpimutils4
libkresources4 libupstart1 linux-headers-3.13.0-24
linux-headers-3.13.0-24-generic linux-image-3.13.0-24-generic
linux-image-extra-3.13.0-24-generic linux-image-extra-3.13.0-45-generic
python3-dirspec
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
fglrx-updates
The following NEW packages will be installed:
fglrx-updates
0 upgraded, 1 newly installed, 0 to remove and 38 not upgraded.
1 not fully installed or removed.
Need to get 0 B/37.6 MB of archives.
After this operation, 168 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
(Reading database ... 1056068 files and directories currently installed.)
Preparing to unpack .../fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb ...
Moving ati dir to /etc for the fglrx-core transition
dpkg: error processing archive /var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/fglrx-updates_2%3a15.200-0ubuntu0.5_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
robert@robert-HP-2000-Notebook-PC:~$ ^C
robert@robert-HP-2000-Notebook-PC:~$ ^C
robert@robert-HP-2000-Notebook-PC:~$
I'm kind of wondering if it might be easier to purge your system of the currently installed fglrx driver and start over again? I don't know what else to suggest at this point.
Regards...
Last edited by ardvark71; 09-28-2015 at 02:08 PM.
Reason: Added information.
Well there it is. Nothing like a good purge to clean things up. Thank you for your help.
My system is running faster and the colour resolution is crisp. I cannot mirror the display so may attempt an ATI install when courage dictates. Rather like how things look now. I will find out what happened and what drivers are actually doing the job.
Thanks again, Really appreciate your help
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cannot use software centre to install software
