Can No Longer Print

jmm75093 · 01-10-2005, 11:39 PM

Hello,

When I had Linux Mandrake 10.1 installed on my laptop, I installed the driver for my hp deskjet 845c and called it "MyPrinter."

Yesterday--I could print just fine--from Firefox, OpenOffice, etc.

Now--nothing. I've unplugged and replugged cable--the print console says its filling up with jobs--but nothing's printing...

Any Ideas?

Please Let Me Know If You Need Any More Information!

Thanks!!!

tamoneya · 01-10-2005, 11:41 PM

have you modified ANYTHING or done anything abnormal between when you were last able to print and when you discovered that you could not print.

jmm75093 · 01-11-2005, 12:30 PM

...all I remember doing is loading Koffice...install seemed to go OK, and apps work just fine (except of course the printing)...

jmm75093 · 01-11-2005, 02:37 PM

I have some new information which I think is relevant...

I thought I would just remove my printer and "recreate" it...

However, when I try and remove my current local printing resource, I receive the following error message:

"You are not authorized to access the requested resource."

I did a logout session /restart.

Same error message.

tamoneya · 01-11-2005, 04:00 PM

have you logged in as root when trying to remove and recreate it.

jmm75093 · 01-11-2005, 05:03 PM

You're going to have to help me out here... I'm not doing anything but turning my laptop on and going straight into Mandrake--is there something else I should be doing?

Thanks!!!

comprookie2000 · 01-11-2005, 05:38 PM

Type in a browser localhost:631 and then press administration and then

Code:

root
your-root-password

then you can remove and add your printer,it may be a little confusing so if you have any ? ask away.

jmm75093 · 01-11-2005, 05:59 PM

THANKS for ALL the help--it really is most appreciated!

Unfortunately, when I key in what is my root username and password, the window requesting that information pops back up again.

I'm pretty sure my ID & password is correct--is there a way I can verify this? Or reset it if necessary?

I'll be waiting to hear back... :-)

comprookie2000 · 01-11-2005, 09:51 PM

Your root username is the same as mine root.And your password is the password you set up for root not your username password.

jmm75093 · 01-12-2005, 01:09 PM

Hi Cookie,

My friendly neighborhood Linux Expert stopped by and helped me out--I'm all set and I can print again.

THANKS for all your patience and help.

I think this thread can be closed--but once again, thanks to all who posted!

I'm sure I'll be back with more questions.... :-)

Regards,

jmm75093

comprookie2000 · 01-12-2005, 03:53 PM

Just ask away,that is how I learned,right here on these forums,have fun.