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Old 12-18-2017, 12:42 PM   #1
jim.thornton
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Can't mount USB 3.0 flash drive. -- Will mount in USB 2.0 port though.


I've just setup a new system for my father but for some reason I cannot figure out why his flash drive won't mount. I've been searching for hours on google and can't find a solution.

System: Fedora 27
Uname: Linux localhost.localdomain 4.14.5-300.fc27.x86_64 #1 SMP Mon Dec 11 16:00:36 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

Journalctl -f (while inserting USB):
Code:
Dec 18 12:40:03 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:03 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:03 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:08 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:08 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:08 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:08 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 19
Dec 18 12:40:09 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:08.999+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 20 using xhci_hcd
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:09 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:14 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:14 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 20
Dec 18 12:40:14 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:14.631+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 21 using xhci_hcd
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:14 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:20 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:20 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 21
Dec 18 12:40:20 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:20.262+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 22 using xhci_hcd
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:20 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:25 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:25 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:25 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:25 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 22
Dec 18 12:40:25 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:25.896+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 23 using xhci_hcd
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:26 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:31 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:31 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 23
Dec 18 12:40:31 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:31.528+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 24 using xhci_hcd
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:31 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: Set SEL for device-initiated U2 failed.
Dec 18 12:40:37 localhost.localdomain kernel: usb-storage 2-6:1.0: USB Mass Storage device detected
Dec 18 12:40:37 localhost.localdomain kernel: scsi host6: usb-storage 2-6:1.0
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: USB disconnect, device number 24
Dec 18 12:40:37 localhost.localdomain libvirtd[940]: 2017-12-18 17:40:37.160+0000: 940: error : virFileReadAll:1390 : Failed to open file '/sys/class/scsi_host/host6/unique_id': No such file or directory
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: new SuperSpeed USB device number 25 using xhci_hcd
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: New USB device found, idVendor=0951, idProduct=1666
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: Product: DataTraveler 3.0
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: Manufacturer: Kingston
Dec 18 12:40:37 localhost.localdomain kernel: usb 2-6: SerialNumber: 60A44C42568CFE40A989005F
And it just keeps looping.

lsusb output:
Code:
# lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 030: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0000:0538  
Bus 001 Device 002: ID 1a2c:2124 China Resource Semico Co., Ltd 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Can someone help me figure this out? Everything that I found relating to Fedora was from 2013 or earlier. I need to figure out what is going on now please.

FYI - I don't have other USB 3.0 devices, but I plugged a USB 2.0 headphone set into the 3.0 ports and it works fine.
 
Old 12-18-2017, 01:45 PM   #2
suicidaleggroll
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Is your father tech-savvy enough to fix periodic bugs and reinstall this OS every year, or are you planning on doing it for him? If not, I highly recommend switching to another distro. Fedora is bleeding edge, alpha release stuff, and a new version gets released every 6 months and all updates are dead after a year. It is not a "set it and forget it" distro, and you/he will be fighting bugs like this for the lifetime of the system. Fix this one, and 2 months down the line an update will come out that kills audio, or the display, or the NIC, etc.

I only bring it up because if you're going to change distros, now's the time. If you do want to stick with Fedora, I'm sorry I've never seen this problem and can't be much help, but it may be helpful for others to list the manufacturer/model number of the computer (if it's OTS) or the motherboard (if it's DIY).
 
Old 12-18-2017, 01:58 PM   #3
jim.thornton
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thanks for the heads up. Someone told me that before, but I've been running my system at home for a while now and I really like it. Well, my home system is Korora (fedora based), but I couldn't get it installed on this system for some reason. It kept crashing on the install so I went with Fedora. I do prefer Korora better, but it's already installed.

The system is DIY: MSI z270 PC-MATE
 
Old 12-19-2017, 08:37 AM   #4
_roman_
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Quote:
Originally Posted by jim.thornton View Post
I've just setup a new system for my father but for some reason I cannot figure out why his flash drive won't mount. I've been searching for hours on google and can't find a solution.
It is most probably a kernel issue.

Usb 3.0 needs certain bits in the kernel activated. I want to refer to the gentoo wiki or make menuconfig and parsing all usb related areas. Quite common error

-- i use linux mint for my fathers CR700 notebook from msi. An install and forget distro is linux mint

-- did you check with sysrescue-cd on that box if you get similar errors?

-- is that a native usb 3.0 port or a port of some helper chip on the mainboard?

Last edited by _roman_; 12-19-2017 at 08:40 AM.
 
Old 12-19-2017, 12:46 PM   #5
jim.thornton
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Quote:
Originally Posted by _roman_ View Post
It is most probably a kernel issue.

Usb 3.0 needs certain bits in the kernel activated. I want to refer to the gentoo wiki or make menuconfig and parsing all usb related areas. Quite common error

-- i use linux mint for my fathers CR700 notebook from msi. An install and forget distro is linux mint

-- did you check with sysrescue-cd on that box if you get similar errors?

-- is that a native usb 3.0 port or a port of some helper chip on the mainboard?
Do you have a solution for the USB 3.0 "bits" that need to be set? I've stayed away from anything Gentoo because everything I've looked at solutions that are for Gentoo, it seems that they aren't exactly what I need and something gets messed up. Can you suggest something specific? I'm not sure exactly how to do it myself.

Mint Linux: I have his other computer as Mint Linux. I don't like it. I like redhat based systems better than ubuntu.

Native USB: I have not tried the USB 3.0 ports mounted on the motherboard. I've only tried the front panel in the case usb ports.
 
Old 12-20-2017, 07:21 PM   #6
AwesomeMachine
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It is most likely a kernel issue. You should report it to the Fedora team.
 
Old 12-20-2017, 07:41 PM   #7
jim.thornton
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Quote:
Originally Posted by AwesomeMachine View Post
It is most likely a kernel issue. You should report it to the Fedora team.
I've never reported anything before. Will they fix it? Will it be quick?

Does anyone else have a solution? I found some solutions that were from like 2012-13 which seemed similar and it seemed that there were some kernel patches.
 
Old 12-20-2017, 08:41 PM   #8
hydrurga
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Quote:
Originally Posted by jim.thornton View Post
Do you have a solution for the USB 3.0 "bits" that need to be set? I've stayed away from anything Gentoo because everything I've looked at solutions that are for Gentoo, it seems that they aren't exactly what I need and something gets messed up. Can you suggest something specific? I'm not sure exactly how to do it myself.

Mint Linux: I have his other computer as Mint Linux. I don't like it. I like redhat based systems better than ubuntu.

Native USB: I have not tried the USB 3.0 ports mounted on the motherboard. I've only tried the front panel in the case usb ports.
Is it not more important to find something that your father likes, and which will be relatively easy for him to use?
 
Old 12-21-2017, 02:07 AM   #9
jim.thornton
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Quote:
Originally Posted by hydrurga View Post
Is it not more important to find something that your father likes, and which will be relatively easy for him to use?
Nope. It's more important for me to like it. He can use whatever I tell him to use. Otherwise he can find someone else to setup his systems for him.
 
Old 12-21-2017, 10:52 AM   #10
masterclassic
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Did you check that the USB drive works well on any other computer?
Or, did you try another USB3 stick on that port?
 
Old 12-21-2017, 11:03 AM   #11
jim.thornton
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Yes, the USB drive works well on other computers. It also works well on this same computer (as long as I'm using a 2.0 port).

I don't have any other USB 3.0 devices. But I have tried a 2.0 device in the 3.0 port (headphones) and it worked fine.
 
Old 12-22-2017, 10:09 PM   #12
_roman_
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Well as said report back to your distro to fix your kernel.

or do as I suggested to build your own kernel and set those usb options.

To be honest the gentoo and arch linux wiki gives a good starting point for such things. I referenced in the past on forums.gentoo.org hole links but I stopped doing that. Google and 2 min will give you the same results.

Regardless if you like bananas or apples. HAve you tried sysrescue-cd or any other feasable live medium to see if that usb stuff works?

Hint: The note about the kernel also implies => lspci / lshw / lsusb => which controller => which kernel module and such ... many mainboards have an additional usb 3.0 chip.

@ hydrurga => i agree. My father is unwilling to learn something for over 20 years. used windows xy, forgot what crap version it was. linux mint, bootup, and playing cards is working. using the internet, no he does not want to.

off topic: I would also use redheat when I'd would be freely available. Those centos and others you never know in which aspect they are redhat and not. I used redhat as my third distro. I started with kernel 2.0.0 so I am unwilling to bother with redhats systemd - gnome 3.0 - udev cancer. I see it as something which may be used for a few years and will be totally forgotten as windows 98. I do remember 3 years of endless users moaning on forums.gentoo.org SYSTEMD this SYSTEMD that, nothing works. Also please note, static init does still works. 2017 was the KDE plasma moaning year. Second place goes to SYSTEMD of course. Third place to gnome

Last edited by _roman_; 12-22-2017 at 10:11 PM.
 
Old 12-22-2017, 10:14 PM   #13
_roman_
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Quote:
Originally Posted by jim.thornton View Post

I don't have any other USB 3.0 devices. But I have tried a 2.0 device in the 3.0 port (headphones) and it worked fine.
I wish sometimes guys will bother reading some technical geek stuff.

USB 2.0 on usb 3.0 port uses usb 2.0 protocols.
Usb 3.0 on usb 3.0 port uses usb 3.0 protocols.
So when any usb 2.0 hardware works on any usb 2.0 port on that box it should work on any usb 3.0 box also because it uses the usb 2.0 protocols. This says nothing about your intial issue, which I suspect misconfigured kernel or userspace. To verify this plesae I suggested booting up sysrescue-cd or any linux live media where we could suspect that usb3.0 may be working out of the box.

for reference october 2015 downloaded sysrescue-cd based on gentoo has working uasp usb 3.0 for refernece hardware asus g75vw

also bear in mind, that usb has several sub protocols which needs to be enabled in the kernel / userspace

Last edited by _roman_; 12-22-2017 at 10:16 PM.
 
Old 12-22-2017, 10:25 PM   #14
Drakeo
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If bios are not set to use legacy or set to auto you will have that.
But some usb manufactures seem to have issues.
Quote:
I would run "blkid" then see what you got.
from the output you showed there was no format for it to mount.
Is this an empty usb? not formated?
A usb that was unmounted incorrect. ?
 
Old 12-23-2017, 07:17 PM   #15
Mike_Walsh
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Quote:
Originally Posted by hydrurga
Is it not more important to find something that your father likes, and which will be relatively easy for him to use?
Quote:
Originally Posted by jim.thornton View Post
Nope. It's more important for me to like it. He can use whatever I tell him to use. Otherwise he can find someone else to setup his systems for him.
I'm sorry to have to say it, but.....I'm sure glad I'm not your old man.

You appear to be a prime example of the archaic Linux mind-set which says that everything has got to be as easy as possible for the devs and maintainers (and I think in this instance, you count as a 'maintainer').....and the end-user can go whistle, and struggle on regardless.

As long as your job's easy.....hell, who cares?

That attitude stinks, frankly. And I don't care if the mods do 'slap my wrist' for saying so. Somebody needs to.

(You don't happen to have a selfie kicking around somewhere that looks like this, by any chance?)

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Last edited by Mike_Walsh; 12-23-2017 at 07:47 PM.
 
  


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