LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 02-18-2018, 12:06 PM   #1
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Rep: Reputation: Disabled
camera won't connect -- Fuji Finepix with Dell Inspiron running Ubuntu 16.04


My wife's laptop is a new Dell Inspiron, running Ubuntu 16.04.
Mine is an Acer Inspire with the same distro.
When I plug my camera into my laptop via the usb cable and switch the camera on, I get the "Ask what to do" dialog, and I can carry on from there.
On the other hand, when I do the same with my wife's laptop nothing happens.
The camera is recognised. When I do lsusb I get (among other things):

Bus 001 Device 007: ID 04cb:0130 Fuji Photo Film Co., Ltd FinePix S5000 Zoom (DSC)

which is the same (apart from the bus and device numbers) as with my laptop.
I have tried changing the setting for photos from "Ask what to do" to "Open folder" but still nothing happens. Any ideas?
 
Old 02-18-2018, 12:59 PM   #2
rokytnji
LQ Veteran
 
Registered: Mar 2008
Location: Waaaaay out West Texas
Distribution: AntiX 17
Posts: 5,845
Blog Entries: 21

Rep: Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923Reputation: 2923
I pull the sd card out of my camera and just copy files that way.

Check permissions of files is all I can suggest. Maybe need to be root <sudo> in Ubuntu.
I run AntiX so I don't know though. Different file managers and all.
 
Old 02-18-2018, 01:49 PM   #3
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Original Poster
Rep: Reputation: Disabled
Thanks for that suggestion. I just tried it. Her laptop has an SD card reader, but the Fuji camera uses an XD picture card, which doesn't (easily) fit into the slot (and force is probably not a good strategy).
Since I posted this question she demonstrated her Nikon Coolpix, which you can plug in to the usb port and the "Ask what to do" dialog comes up straight away.
 
Old 02-18-2018, 02:15 PM   #4
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

Rep: Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004
It probably mounts the camera like a disk drive, silently. Open the file manager and look on the left. See if one of the drives looks like the camera.
 
Old 02-18-2018, 03:15 PM   #5
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Original Poster
Rep: Reputation: Disabled
Thanks for the suggestion, but it doesn't show in the Files display.
 
Old 02-18-2018, 03:53 PM   #6
Soadyheid
Senior Member
 
Registered: Aug 2010
Location: Near Edinburgh, Scotland
Distribution: Cinnamon Mint 17.3 (Netbook) and 18.3 (Desktop)
Posts: 1,422

Rep: Reputation: 338Reputation: 338Reputation: 338Reputation: 338
Buy an XD card reader, they're pretty cheap. Yup, I know it says Windows and Mac compatible but any card readers I have show up and work fine under Linux.

If you want something a bit more useful you can spend another quid!

On the off chance that they don't work, (which I doubt) you've just lost the price of a pint!

Play Bonny!

 
Old 02-18-2018, 05:51 PM   #7
AwesomeMachine
LQ Guru
 
Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,513

Rep: Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004Reputation: 1004
OK, try:
Code:
$ ls /dev/sd*
Then, look at the results. Each file in the listing is either a drive or a drive partition. Look for one that is sd and some letter with a matching one that has a 1 at the end. For instance, /dev/sdc and dev sdc1. After you find a pair like that:
Code:
$ mount | grep sdc1
If you get any output, look in the directory listed for the pictures. Or, you can go to /media/user and look around in there.
 
Old 02-18-2018, 06:42 PM   #8
michaelk
Moderator
 
Registered: Aug 2002
Posts: 19,032

Rep: Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890
Look at the output of the dmesg command when you plug in the camera to see how it is recognized. Some cameras appear as a drive and some use the MTP protocol. I'm not familiar with Fuji cameras but with some you can select the protocol in its setup menu.

I would expect the two installations to be the same but it is just a guess that your wife's system may not be setup for MTP.
 
Old 02-19-2018, 04:49 AM   #9
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Original Poster
Rep: Reputation: Disabled
I've ordered the multi-card reader (with postage and packing it brings it up to the double-scotch level, but it's Lent, so I'll save that in a day!) It'll certainly come in handy for something. Thanks Soadyheid.

I had tried AwesomeMachine's ls suggestion. In fact, I did ls /dev > file1 with the camera switched off and ls /dev > file2 with it on and then diff file1 file2, getting

68a69
> lrwxrwxrwx 1 root root 18 Feb 18 16:40 189:8 -> ../bus/usb/001/009
71a73
> lrwxrwxrwx 1 root root 6 Feb 18 16:40 21:2 -> ../sg2
79a82
> lrwxrwxrwx 1 root root 14 Feb 18 16:40 247:2 -> ../bsg/2:0:0:0

On my laptop, the same exercise produced a longer diff output, which included sdb and sdb1 as well as sg2, but not bus/usb. It looks as if this may be connected with the problem, though I don't know how.

I'll try the dmesg suggestion later, using diff to pick out what is due to the camera, but right now I'm off to the shops.
 
Old 02-19-2018, 07:48 AM   #10
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 12,501
Blog Entries: 9

Rep: Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388
you could also try
Code:
dmesg -w
which will wait for new messages and print them as they crop up.
so, enter that command, then stick the camera in, wait a few seconds, see what you got?

alos, the camera might have settings for different connection protocols. i think ptp was one that was common a decade ago or so, and not necessarily compatible with linux.

you could also try a dedicated app like gtkam - that has helped me a lot in the past.
 
Old 02-19-2018, 10:32 AM   #11
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Original Poster
Rep: Reputation: Disabled
I tried dmesg. The output, after an encouraging start, started producing this:

> [ 111.336426] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 111.612456] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 111.888014] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 112.164027] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 112.439865] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 112.715615] usb 1-2: reset full-speed USB device number 6 using xhci_hcd
> [ 112.856362] sd 2:0:0:0: [sdb] Unaligned partial completion (resid=481, sector_sz=512)
> [ 112.856374] sd 2:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
> [ 112.856380] sd 2:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 05 00 00 01 00
> [ 112.856384] print_req_error: I/O error, dev sdb, sector 5
> [ 112.856394] Buffer I/O error on dev sdb, logical block 5, async page read

which repeated over and over, but with different numbers for sector and logical block. Unless this rings a bell with somebody, I think the best bet is to wait for the card reader to arrive and try that. A short-term solution, of course, is when we go on holiday to take my laptop with us instead of or as well as hers.
 
Old 02-19-2018, 11:33 AM   #12
michaelk
Moderator
 
Registered: Aug 2002
Posts: 19,032

Rep: Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890Reputation: 2890
Just curious if you are plugging both cameras into the same port on the wife's laptop? Have you tried plugging the camera into the USB 2.0 versus 3.0 port?
 
Old 02-19-2018, 12:05 PM   #13
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 12,501
Blog Entries: 9

Rep: Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388Reputation: 3388
i suggested two more things - what about those?
 
Old 02-20-2018, 09:24 AM   #14
Chris Watts
LQ Newbie
 
Registered: May 2016
Location: Dorking, Surrey, England
Distribution: Ubuntu 16.04
Posts: 19

Original Poster
Rep: Reputation: Disabled
I have tried plugging the camera into different usb ports, not to run all the diagnostics but to see if the "Ask what to do" dialog comes up. It doesn't, whichever port I use.

As to the camera connection protocols, it is quite an old camera now -- more than a decade, but if its connection protocol was incompatible with Linux it wouldn't have worked with my laptop or its predecessor, which it always has done, with no trouble. In any case there is no setting for a user to change it.

The gtkam option is one I'm keeping open. The app has rather mixed reviews and the card reader should arrive tomorrow, so I'm waiting to see how that goes first.
 
Old 02-20-2018, 09:11 PM   #15
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 15,435
Blog Entries: 25

Rep: Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440Reputation: 4440
I have a Fuji Finepix that's about four or five years old.

I have gotten it to work with some versions of GTKam, but I usually just put the SD card in my computer's card drive. I find that to be less hassle than getting the camera to work with random bits of Linux software.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Dell Inspiron 1545 Ethernet and Wireless Won't connect on Ubuntu Studio pokeman89 Linux - Networking 3 09-17-2010 10:05 PM
problem accessing FUJI finepix Z20 camera through USB std0ut Linux - Hardware 3 08-23-2008 08:12 PM
fuji finepix 2600 usb digital camera bennythepitbull Slackware 4 03-31-2005 09:44 AM
Fuji FinePix 2650 tuxq Linux - Hardware 4 02-25-2003 08:39 PM
Digital Camera Fuji FinePix A101 vdi_nenna Linux - Hardware 0 09-18-2002 08:56 AM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 06:57 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration