Booting up and mouse freeze problems

eastbayirene · 05-04-2010, 01:28 PM

I received a laptop that was running XP home that had crashed. MY son was not able to determine if it was hardware or software. So He installed Linux
Ubuntu 9.10 Gnome desktop 2.28.1.
Often I have to reboot because freezes. Once I get online, the mouse freezes
I have tried an external mouse, it does the same. The Laptop model is a Sony model PCG- 6F1L.any suggestions? Thank you Irene

impert · 05-04-2010, 02:02 PM

Hullo, and welcome to the forum!
If it crashes repeatedly with both Windows and linux, it may well be a hardware problem.
One thing you could try is to (re)move the file /ext/X11/xorg.conf if it exists. It's a configuration file which can cause this sort of behaviour if it's configured wrongly. (If it doesn't exist, then the problem is elsewhere.) Try typing in a terminal:

Code:

cd /etc/X11
sudo mv xorg.conf xorg_conf

and then reboot the computer.