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Old 10-13-2005, 05:26 PM   #1
Timmy17
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Best Option for Linux Support


My boss has asked me to take a look into the best option for Linux support. I talking about shops with less than ten servers. What do most people do? Pay Red Hat? Use consultants? Stay on this forum all day

Probably like many of your bosses, he's nervous about the move away from commercial software and wants to know what others are doing. If anyone has links or sites I should check out, please let me know that, too.

Thanks,

Tim
 
Old 10-13-2005, 05:59 PM   #2
bigjohn
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I suppose it's gonna be down to cost.

theres people at my LUG who do small/medium sized contracts and another who works for deadrat.

It's probably down to what services he wants, and how many of those services at how many locations.

Afterall, it seems that big companies, pay big money too other big companies!

I suppose he'll get the best advice if you/he can find a consultant. Then he could have a figure placed on what he wants too do.
 
Old 10-13-2005, 07:29 PM   #3
cs-cam
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The question to ask is how mission critical are these computers? If they are just workstations and you could get away without one or two and double up for a couple of hours while you wait for someone to reply to your thread here then who needs support? On the other hand if one is going to be a database server or contain client details that need to be accessable at the drop of a hat, then you might get to the "we need this fixed 5 minutes ago" stage and a forum isn't going to cut it, even old mate from the local LUG who says he knows his stuff may not pass, go for someone like Redhat.

Redhat isn't the only distro with support though, Mandrake and Suse both offer enterprise versions and I'm sure a lot of others do too
 
Old 10-14-2005, 06:36 AM   #4
bigjohn
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Quote:
Originally posted by cs-cam
-----%<-----
Redhat isn't the only distro with support though, Mandrake and Suse both offer enterprise versions and I'm sure a lot of others do too
Which suggests that if the kit is important enough to warrant "one of the big players" you may still get better pricing if you "shop locally" i.e. Deadrat in the US, or maybe Mandriva/SuSE in Europe. depends where the business is.

Anythings got to be worth a look. Obviously Timmy17's boss is looking for cost saving.

One of the things that I've heard about from one of the consultant types at the LUG was using something like debian stable on the mission critical kit (servers and the like) and then something more desktop oriented for the rest.

the person concerned did say that he often can undercut some of the "big players" that way, because he can use distros in that way, but also because he doesn't have a big expensive corporate structure to support.

regards

John
 
  


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