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Old 04-27-2017, 09:49 PM   #1
Gregg Bell
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BackInTime problem backing up


I've been using BackInTime to back up some folders to a pen drive. It's been working great until yesterday. I have changed absolutely nothing, so I don't know why I'd be getting this problem message. (screenshot) And that backintime folder it's asking to remove is where everything gets saved. Any idea what might be causing the problem? Thanks.
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Old 04-28-2017, 02:04 AM   #2
AwesomeMachine
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It sounds like it might be a permissions issue. Backintime may be using the /media directory as a staging area to create a snapshot to add to the backup, but the directory it uses has incorrect permissions set for it to delete it after it's done with it.

It could be a bug. Have you upgraded backintime recently?
 
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Old 04-28-2017, 10:19 PM   #3
Gregg Bell
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Quote:
Originally Posted by AwesomeMachine View Post
It sounds like it might be a permissions issue. Backintime may be using the /media directory as a staging area to create a snapshot to add to the backup, but the directory it uses has incorrect permissions set for it to delete it after it's done with it.

It could be a bug. Have you upgraded backintime recently?
Thanks Awesome. I'm on a different computer now and I haven't used Backintime on this computer in months. Anyway, when I tried it I got a message saying 'can't find snapshot folder.' Well, this is what the "Settings" look like (I highlighted the actual path #113). (I have Dajoker pen drive mounted.) So I tried to find that actual path and ran into 'gregory' with an X on it (#114).

I'm able to find that path to the point of media/gregory/DaJoker but that's it. Should I be adding folders? (In the past, all I had to do was designate the pen drive and Backintime put in the folders.)

And is the X on 'gregory' an issue?

This, obviously, is a different problem than the other computer, which the OP refers to, but I was thinking maybe they're related. I'm not on that other computer, but I'll check the path issue when I am.

And I can't remember where I got Backintime from on the other computer. It's on Synaptic on this computer (#115).

And I didn't even know Backintime needed to be updated. (Esp. since it was working so well for so long.)

*update* I was just trying Backintime on this computer again and for some reason it worked. (Even with the X on the 'gregory' folder.) So it's only the other computer that has the issue. This one's Backintime is working properly.)
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Last edited by Gregg Bell; 04-28-2017 at 10:47 PM. Reason: update
 
Old 04-29-2017, 02:55 AM   #4
AwesomeMachine
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The path should be just the path to the storage media. That's why it's using /media, because that's where the external media is mounted. But if you had back ups on that drive they should be there.

As upgrades go, stable versions of a distro don't upgrade much. The last time I upgraded Debian stable there were two upgrades. The last time I upgraded testing there were two thousand upgrades.
 
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Old 04-29-2017, 04:25 PM   #5
Gregg Bell
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Registered: Mar 2014
Location: Illinois
Distribution: Xubuntu
Posts: 1,992

Original Poster
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Quote:
Originally Posted by AwesomeMachine View Post
The path should be just the path to the storage media. That's why it's using /media, because that's where the external media is mounted. But if you had back ups on that drive they should be there.

As upgrades go, stable versions of a distro don't upgrade much. The last time I upgraded Debian stable there were two upgrades. The last time I upgraded testing there were two thousand upgrades.
Thanks Awesome. Okay, here's a different approach. The screenshot in the OP says I have to get rid of the 'new snapshot' folder on the pen drive. So I tried to get rid of it.

Approach #1: I double clicked on the 'new snapshot' folder (263). Then I kept double clicking on subsequent folders until I got this window (264).

Approach #2: I right clicked on the 'new snapshot' folder and got 265. I clicked the delete button on 265 and I got 266.

I was afraid to do anything else.

I don't know why it's saying it won't delete "Gregg Bell" in the Calibre Library.

Does any of this information suggest something to try?
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