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Old 10-28-2008, 09:32 PM   #1
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Registered: Oct 2008
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Authentication service cannot retrieve authentication info - for new user


I created a new user on ubuntu. I edited the /etc/passwd and /etc/group

When I try to login to the user, I get this error

root@yosi-desktop:/etc# su - oracle
su: Authentication service cannot retrieve authentication info.

What do I miss? Other users on the system don't have this problem.

Old 10-28-2008, 10:27 PM   #2
Registered: Aug 2006
Location: London
Distribution: Debian, Kubuntu
Posts: 572

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What exact steps did you take to create a new user? Normal ways (i.e. using 'adduser' utility) do not require manual editing of /etc/passwd or /etc/group.
Old 10-29-2008, 12:30 AM   #3
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Registered: Oct 2008
Posts: 2

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edited /etc/shadow

I found the problem - I had to edit the /etc/shadow file. It works fine now. Thanks


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