you could last resort, get a Micro SD Card and adapter move or copy all of whatever it is you want on the phone into the computer, on to that Micro SD Card then slip it in the adaper then slip that into the laptop
or computer providing the computer has a slot for SD Cards. most laptops do.

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I remembered today that I have heard very good things about KDEConnect, on, I think, SMLR. I haven't used it yet, but I plan on testing it soon.

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Thanks BW. I'll check it out. I know she had a camera with a card. You never know. Won't hurt to try.

KDE connect looks pretty powerful. And scary for somebody like me. LOL

I just reminded myself this is for Windows, and not linux, then I thought what did I have to do with windows when I had this situation?(I do not use windows as a main OS anymore. I just keep it installed just in case.) Then I remembered.

Go to samsung sight, download their drivers and install them,

http://www.samsung.com/us/support/downloads

http://samsung-usb-driver-for-mobile...s.en.lo4d.com/

https://samsung-usb-driver-for-mobil....softonic.com/

Samsung had or may still have something like itunes where you use their software to copy music onto the phone and other stuff, but I forget what they called it, that too has the drivers for the phone in it too, I use to just have it install the drivers to get windows to see the phone.

OK I found it. It is called KIES
http://www.samsung.com/uk/support/usefulsoftware/KIES/

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I made a mistake here and there maybe: http://www.linuxquestions.org/questi...sa-4175596037/

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I tried KDE Connect this morning. It took a little getting used to because, after you pair it with the computer, you manage it from the KDE Connect app on your phone, not from the computer.

When you tell it to "pair" with a device, you get a notification of a pairing request on the computer which you must accept on the computer. Then you control it from the phone. Unlike Airdroid, where you transfer files from the file manager on the computer, you send files from the interface on your phone. I could also manipulate the mouse on the computer screen from the phone, plus provides a remote control for detected media players, which worked very nicely with VLC.

The tests were conducted on Mageia v. 5 with the KDE Desktop and an HTC One cellphone. I have not yet tested it with any other desktop environment, but I must say that, after playing with it for about five minutes, I'm impressed. It's a nice piece of work.

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Thanks Frank!Sounds like my old Palm TX, I used J-Pilot for that before I broke the thing, now I only longboard with reinforced cases.

Thanks for doing all the legwork (my bad for not mentioning it), BW, but I already tried KIES and couldn't get it to work. I did just now look at the link you gave and it doesn't show that Windows 10 is supported, and she has Windows 10 on her laptop. I didn't see that at first. <sigh> At this point that Airdroid sounds like the best bet.

Thanks Frank. Sounds promising.

It was the cord! I got a cord that said explicitly it was for charging AND syncing data and that did the trick. Thanks Timothy and all because this one was just about driving me batty! (My girlfriend thanks you too!)

you should have gotten her to buy a new laptop while you where out getting a data cable, then did the ole well might as well give the new system to me trick..

glad it was a simple fix.

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Ha ha. Wish I'd thought of that!

Cool! (IF you mark '[SOLVED]' [or if you aren't the LastReply'er], then not on my ANTs 'list')

That's why I mentioned it, it's amazingly common for the cables to only support charging. You don't know how many times at work I've ran into this!!