I am new to linux and have recently installed ubuntu on a computer with no other operating system on the machine. I called my internet service provider (Juno) and they told me Juno does not support Linux. I use a dial-up connection. I have another computer with windows xp as the only OS which does connect to Juno. Is my problem connecting with the first machine because Juno does not support Linux or is it because I don't know what I am doing? If the answer is that I need to change my ISP, which ISP should I use? I live in South Carolina.

if 9it's a conventional dialup service then the host os doesn't matter, just whether it can dial and establish a ppp session which is pretty generic. the bigger question is the linux support for the modem you've got, so check linmodems.org as a first port of call.

It's Juno's fault, not yours. I've had some luck with Earthlink, a few years ago. I don't even know if they are still around. Make sure you have a hardware modem too, many softmodems(winmodems) won't work with linux. Most local dial-up isp's work with linux too. It's just AOL and it's rip off clones like juno that won't work.

YOU'll be fine and dandy. In defense of Juno, Juno works with M$Windows with their dial-up Networking Icon/software. Surprise, YES Linux works with Juno too! Don't mention Linux on the telephone. Just ask YOUR questions and write down the answers for later. Best bet would be KDE Desktop and use "kppp" to configure. I strongly recommend spending the $20.00-$35.00+ for an External Serial Modem that has an controller chip on the circuit board. It is possible to configure a PCI Internal Modem for Linux. The time it takes is YOUR time. It takes YOUR Distro five minutes to install and run with the RS-232 interface through the serial port of YOUR Motherboard. IMHO it is worth the money. Also, that controller chip will help prevent YOUR ISP from dropping YOUR services. Try www.google.com for "cheap ISP" and try the ones that compare ISP's. YOU should write down the URL's for the websites that are between $4.95 and $6.99 a month for unlimited dial-up. Then go to the websites and find the benefits YOU need for YOUR ISP Services. When YOU have everything on paper, choose the one YOU want to try first. Make SURE YOU have the Next ISP working before canceling Juno. Or YOU will have to start the Next ISP from a different Internet Connection. Juno will shut-off immediately. Good luck.