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Old 06-19-2006, 12:51 PM   #1
aschoessler
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Registered: Jun 2006
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QuickBooks users are disconnected when Samba config file is modified


When I add users to Samba or make a change to the Samba configuration and wait one minute for the changes to go live, users send me messages or come to my desk and wish to do unspeakable things to me because they get disconnected from open QuickBooks files on the share. They lose data when this happens.

This puzzles me because I'm not restarting the Samba server or anything, and other files (Word, Excel, etc.) are not affected at all. It's very inconvenient to track down the QuickBooks users and make them disconnect when I want do something as simple as adding a user.

I searched the forums and Googled the issue, but cannot find anything.

Any ideas ?

Thanks !
 
Old 06-20-2006, 10:23 PM   #2
jiml8
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Samba automatically restarts itself when it detects a configuration change. I don't think you can stop that behavior. There must be some way to make connections persist though.
 
Old 06-21-2006, 09:00 AM   #3
aschoessler
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Thanks for your reply!

Question... Does it actually restart when you modify the file? I thought it just reloaded the configuration into the active process....

From my Windows XP workstation, if I have a window open to some directory on the Samba Server, and I change something and restart the server, the connections are closed and my window vanishes off the screen (that's how XP deals with zapped connections on directories). However, when I just wait for it to reload the config file, the window doesn't close, so I was assuming it didn't restart....

Little confused now...
 
Old 06-21-2006, 10:01 PM   #4
jiml8
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I believe it is *supposed* to just reload the config file, but I have seen it completely restart itself before. I think that on my system it is just reading the config file but the way I use my system I wouldn't ordinarily notice.

Now, if it is just reading the config file, why would your online quicken users be having heartburn?
 
Old 06-22-2006, 11:30 AM   #5
aschoessler
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Quote:
Originally Posted by jiml8
I believe it is *supposed* to just reload the config file, but I have seen it completely restart itself before. I think that on my system it is just reading the config file but the way I use my system I wouldn't ordinarily notice.

Now, if it is just reading the config file, why would your online quicken users be having heartburn?
Yeah... I was guessing it must be restarting... I would guess there is nothing I can do about it then? I'll just have to keep making them all get out when I need to add a user or do anything with Samba. I just found it odd that connections are maintained to everything else (folders don't close when I make a new user, Word files don't have problems, just Quickbooks).

I may try turning this in to Intuit and see if they want anything to do with me...

Thanks for your responses!
 
  


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