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Old 11-19-2009, 12:03 AM   #1
DMT
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Registered: Nov 2009
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Pug Server Linux file server no longer shares drive to Windows


Pug Servers is an old company that used to sell Linux file servers that were meant to be used as NAS. They have since gone out of business.

My Pug Server has worked faithfully for many years just sitting in a closet. It is designed wo that you never need to add a monitor or keyboard as it is administered through a web interface. Recently it had a problem with the motherboard and I had to replace it, but the machine is now working. However, it no longer is visible as a network drive on my Windows machine.

Unfortunately I have no idea where to start looking to see what the problem is. I did attach a keyboard and monitor and logged on, but everything looks okay (I can see my files, etc.).

This is an old machine (c. 2003), so has an old version of Linux (I have no idea what version, or even how to find out). Since it is never meant to be used directly it doesn't have any GUI installed, so I have to do everything using command line.

Does anyone have any suggestions as to how I can even start to determine what the problem is or how I can go about trying to fix it?

At this point I would be happy just to get the files out and replace it with a newer NAS.

Thanks for any help you can suggest.

http://web.archive.org/web/*/http://www.pugservers.com (Company webpages)
http://www.chriserice.com/blog/pages...-documentation (Backup of manuals)

Last edited by DMT; 11-19-2009 at 12:04 AM.
 
Old 11-19-2009, 01:04 AM   #2
paulsm4
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A couple of basic troublshooting tips:

1. See if you can "ping" your pug by name
EXAMPLE: ping pug
<= Substitute your actual device name

2. See if you can "ping" your pug by IP address
EXAMPLE: ping 192.168.0.1
<= Substitute your actual IP address

3. See if you can share by IP address
EXAMPLE: on a Windows PC,
[Start], Run, \\192.168.0.1
<= Substitute your Pug device's actual IP address

Good luck - and please post back what you find!
 
Old 11-19-2009, 06:42 AM   #3
DMT
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Registered: Nov 2009
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Quote:
Originally Posted by paulsm4 View Post
A couple of basic troublshooting tips:

1. See if you can "ping" your pug by name
EXAMPLE: ping pug
<= Substitute your actual device name

2. See if you can "ping" your pug by IP address
EXAMPLE: ping 192.168.0.1
<= Substitute your actual IP address

3. See if you can share by IP address
EXAMPLE: on a Windows PC,
[Start], Run, \\192.168.0.1
<= Substitute your Pug device's actual IP address

Good luck - and please post back what you find!
Thanks! Those were some great ideas, just the kind of things I was looking for. Unfortunately they did not work, but did lead me to some more info.

1. Error: Ping request could not find host pug.

2. This was harder as I did not know the address. I checked around the net for the equivalent to ipconfig and found ifconfig (although some places also say ipconfig is also linux). I tried both, but both returned 'command not found'.

I also logged onto my router to see if I could find the DHCP lease for the pug, but only my desktop and laptop were listed.

3. Obviously this could not be done.

So, having done those, it gave me a few more ideas. I tried a ping pug on the pug iteslf. This worked. I looked at the hosts file and found pug was pointing to 127.0.0.1.

I then tried to ping my desktop from the pug, ping 192.168.1.2, and got the error "Connect: Network is unreachable".

I did the obvious things like make sure that the lan cable was plugged in (it was, and it shows a little green and yellow light where it plugs into the motherboard).

The only thing I can thing of is that the new motherboard has a lan card that is not recognised.

This is where I lose it, I don't understand it well. I looked at /etc/sysconfig/network and saw that it had
NETWORKING=yes
HOSTNAME=pug
gatewaydev=eth0

I am not sure what eth0 is, but suspect it is the lan card. I could not find it in /dev, but didn't know if I should even be able to.

However, I suspect it might not be a software issue as the machine worked for years without a problem and the pnly thing that changed is a new motherboard.

Anyone have any other ideas as to what I can look at?
 
Old 11-19-2009, 08:33 AM   #4
salasi
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Registered: Jul 2007
Location: Directly above centre of the earth, UK
Distribution: SuSE, plus some hopping
Posts: 4,070

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Quote:
Originally Posted by DMT View Post
..then tried to ping my desktop from the pug, ping 192.168.1.2, and got the error "Connect: Network is unreachable".
Suggests that the network interface is unconfigured or has the wrong driver.

Quote:
I did the obvious things like make sure that the lan cable was plugged in (it was, and it shows a little green and yellow light where it plugs into the motherboard).
Any sign of the green light flashing?

Quote:
The only thing I can thing of is that the new motherboard has a lan card that is not recognised.
Quite likely if the motherboard has built in ethernet functionality rather than a separate card that you have brought over from the previous install.


Quote:
gatewaydev=eth0

I am not sure what eth0 is, but suspect it is the lan card.
eth0 is the first ethernet interface (programmers, huh!) on the system, and, in your case, sounds like the only ethernet interface on the system.
 
Old 11-19-2009, 01:13 PM   #5
eci2_rich
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Registered: Nov 2006
Location: San Antonio, TX
Distribution: RHES5, Ubuntu
Posts: 4

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Look for your "feet". Try these 3 commands on pug:
which ifconfig
which find
smbtree


Hope this helps.
-- rich
 
Old 11-19-2009, 02:14 PM   #6
DMT
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Registered: Nov 2009
Posts: 4

Original Poster
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Quote:
Originally Posted by salasi View Post
Suggests that the network interface is unconfigured or has the wrong driver.
This is what I suspect must be true. The old version of Linux doesn't have the right drivers for the network interface. Not sure what I can do about that. (Obviously I will have to update it, but finding it and doing so might be beyond me.)

Quote:
Originally Posted by salasi View Post
Any sign of the green light flashing?
No, the green light is steady, but the yellow one flashes sporadically.
 
Old 11-19-2009, 02:21 PM   #7
DMT
LQ Newbie
 
Registered: Nov 2009
Posts: 4

Original Poster
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Quote:
Originally Posted by eci2_rich View Post
Look for your "feet". Try these 3 commands on pug:
which ifconfig
which find
smbtree


Hope this helps.
-- rich
Thanks Rich, every little bit helps.

'which xxx' for both ifconfig and smbtree return 'no xxx in (/usr/local/bin;/bin/;usr/bin;/usr/X11R6/bin;/home/admin/bin)'. Obviously smbtree did not work.

The 'which find' returns '/usr/bin/find'

This version of Linux was specially configured by Pug Servers so as to be very minimal. The machine was never really meant to be used with a monitor, just stuck in a closet and used via a web interface, so many things might be missing.
 
  


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