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Old 12-30-2014, 09:23 PM   #1
shams
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Question prolink phs100 usb 3g dongle problem?


Ubuntu 14.10 with kernel 3.16.0-28-generic is installed, when i insert the problink phs100 3g dongle in Dell i3 laptop, cannot get the usb ttyUSB* prots and get this error in /var/log/syslog:
Quote:
Dec 26 14:27:03 user kernel: [ 322.566309] usb 3-1: USB disconnect, device number 4
Dec 26 14:27:12 user kernel: [ 332.022497] usb 3-2: new high-speed USB device number 5 using xhci_hcd
Dec 26 14:27:13 user kernel: [ 332.210103] usb 3-2: New USB device found, idVendor=1e0e, idProduct=f000
Dec 26 14:27:13 user kernel: [ 332.210111] usb 3-2: New USB device strings: Mfr=3, Product=2, SerialNumber=4
Dec 26 14:27:13 user kernel: [ 332.210115] usb 3-2: Product: PROLINK
Dec 26 14:27:13 user kernel: [ 332.210118] usb 3-2: Manufacturer: PROLINK
Dec 26 14:27:13 user kernel: [ 332.210121] usb 3-2: SerialNumber: 1234567890ABCDEF
Dec 26 14:27:13 user kernel: [ 332.213291] usb-storage 3-2:1.0: USB Mass Storage device detected
Dec 26 14:27:13 user kernel: [ 332.214660] scsi9 : usb-storage 3-2:1.0
Dec 26 14:27:13 user mtp-probe: checking bus 3, device 5: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
Dec 26 14:27:13 user mtp-probe: bus: 3, device: 5 was not an MTP device
Dec 26 14:27:14 user kernel: [ 333.217433] scsi 9:0:0:0: CD-ROM PROLINK HSDPA Modem 2.31 PQ: 0 ANSI: 0
Dec 26 14:27:14 user kernel: [ 333.222380] sr1: scsi-1 drive
Dec 26 14:27:14 user kernel: [ 333.222751] sr 9:0:0:0: Attached scsi CD-ROM sr1
Dec 26 14:27:14 user kernel: [ 333.223073] sr 9:0:0:0: Attached scsi generic sg3 type 5
Dec 26 14:27:14 user usb_modeswitch: switch device 1e0e:f000 on 003/005
Dec 26 14:27:18 user usb_modeswitch[3486]: usb_modeswitch: switched to 1e0e:f000 on 3/5
Dec 26 14:27:19 user usb_modeswitch[3486]: usb_modeswitch: add device ID 1e0e:f000 to driver option
Dec 26 14:27:19 user usb_modeswitch[3486]: usb_modeswitch: please report the device ID to the Linux USB developers!
 
Old 12-31-2014, 02:03 PM   #2
business_kid
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In your kernel in ~/drivers/usb/serial there is a number of serial drivers. It is very probable you need one of those. Google is your friend. You may be out of luck, unless you know the device is supported. Use linux in the search term to rule out m$ stuff.
 
Old 01-02-2015, 12:42 AM   #3
veerain
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Using lsusb get your device product and vendor id. Post support request in lkml.
 
  


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