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Old 01-19-2017, 06:40 PM   #1
Cmhulbert
LQ Newbie
 
Registered: Jan 2017
Posts: 3

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Ourlink AC600 wireless usb adapter not working on newly installed Ubuntu Gnome 16.10


Hello,

The title says the most of it. I recently installed linux on my desktop (clean install, the desktop used to be windows, but the hard drives were formatted), and I have not had any luck getting my wireless usb adapter to work properly. I have not found much relevant information online for the adapter I have purchased, but I do know that it works properly for my windows computer. I have found that there is no driver installed for it, but I'm not sure how to go about finding the appropriate drivers. Its possible that I could connect the desktop temporarily via Ethernet, but if there are drivers that I could download and move to it from a different computer, and then install offline, that would be the best case scenario.

Thanks in advance,
Caleb
 
Old 01-20-2017, 12:47 PM   #2
ardvark71
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Hi Caleb, welcome to the forum

If you would and if possible, please connect your computer to the internet via ethernet and then open a terminal and enter these commands...

Code:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info
Then post the results (or a link to them) in your next reply. This might give us additional information that could help us resolve your issue.

Regards...
 
Old 01-20-2017, 04:10 PM   #3
Cmhulbert
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Registered: Jan 2017
Posts: 3

Original Poster
Rep: Reputation: Disabled
Hello ardvark71,

Thanks for the reply! I did not connect my desktop to ethernet, but I downloaded the file you linked to from my laptop, and then transferred it to my Desktop to run it. I think the output is the same. The results are below:

Code:
########## wireless info START ##########

Report from: 20 Jan 2017 07:03 EST -0500

Booted last: 20 Jan 2017 00:00 EST -0500

Script from: 08 Jul 2016 02:16 UTC +0000

##### release ###########################

Distributor ID:	Ubuntu
Description:	Ubuntu 16.10
Release:	16.10
Codename:	yakkety

##### kernel ############################

Linux 4.8.0-22-generic #24-Ubuntu SMP Sat Oct 8 09:15:00 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

GNOME

##### lspci #############################

00:19.0 Ethernet controller [0200]: Intel Corporation 82579V Gigabit Network Connection [8086:1503] (rev 05)
	DeviceName:  Onboard LAN
	Subsystem: Lenovo 82579V Gigabit Network Connection [17aa:3616]

##### lsusb #############################

Bus 002 Device 004: ID 0bda:0181 Realtek Semiconductor Corp. 
Bus 002 Device 003: ID 0bda:a811 Realtek Semiconductor Corp. 
Bus 002 Device 005: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 / HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 17ef:602d Lenovo 
Bus 001 Device 003: ID 0461:4d65 Primax Electronics, Ltd 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

##### lsmod #############################

mxm_wmi                16384  1 nouveau
wmi                    16384  2 mxm_wmi,nouveau

##### interfaces ########################

auto lo
iface lo inet loopback

##### ifconfig ##########################

eno1: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether <MAC address>  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 20  memory 0xfb100000-fb120000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1  (Local Loopback)
        RX packets 6001  bytes 364905 (364.9 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 6001  bytes 364905 (364.9 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

##### iwconfig ##########################

eno1      no wireless extensions.

lo        no wireless extensions.

##### route #############################

Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface

##### resolv.conf #######################

nameserver 127.0.0.53

##### network managers ##################

Installed:

	NetworkManager

Running:

root       821     1  0 07:00 ?        00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         eno1
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.VENDOR:                         Intel Corporation
GENERAL.PRODUCT:                        82579V Gigabit Network Connection
GENERAL.DRIVER:                         e1000e
GENERAL.DRIVER-VERSION:                 3.2.6-k
GENERAL.FIRMWARE-VERSION:               0.13-4
GENERAL.HWADDR:                         <MAC address>
GENERAL.MTU:                            1500
GENERAL.STATE:                          20 (unavailable)
GENERAL.REASON:                         2 (Device is now managed)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:19.0/net/eno1
GENERAL.IP-IFACE:                       
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     --
GENERAL.CON-UUID:                       --
GENERAL.CON-PATH:                       --
GENERAL.METERED:                        unknown
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
WIRED-PROPERTIES.CARRIER:               off
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: 

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager.conf ###############

[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

[ifupdown]
managed=false

##### NetworkManager profiles ###########

##### iw reg get ########################

Region: America/New_York (based on set time zone)

country 00: DFS-UNSET
	(2402 - 2472 @ 40), (6, 20), (N/A)
	(2457 - 2482 @ 20), (6, 20), (N/A), PASSIVE-SCAN
	(2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
	(5170 - 5250 @ 80), (6, 20), (N/A), PASSIVE-SCAN
	(5250 - 5330 @ 80), (6, 20), (0 ms), DFS, PASSIVE-SCAN
	(5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
	(5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

eno1      no frequency information.

lo        no frequency information.

##### iwlist scan #######################

eno1      Interface doesn't support scanning.

lo        Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist-bcm43.conf]
blacklist b43
blacklist b43legacy
blacklist ssb
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist i2c_i801
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/mlx4.conf]
softdep mlx4_core post: mlx4_en

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

########## wireless info END ############
Best,
Caleb
 
Old 01-20-2017, 09:33 PM   #4
ardvark71
LQ Veteran
 
Registered: Feb 2015
Location: USA
Distribution: Lubuntu 14.04, Windows Vista
Posts: 6,277
Blog Entries: 3

Rep: Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841
Quote:
Bus 002 Device 003: ID 0bda:a811 Realtek Semiconductor Corp.
Hi...

I noticed two different Realtek devices in your report, so I'm not exactly sure which one is the adapter you're referring to. However, if it's the one I listed in the above quote, take a look at the page here. The driver there may work, I'm not sure. If not, you can look through my Google search here.

Let us know how it goes...

Regards...
 
Old 01-21-2017, 12:36 PM   #5
Cmhulbert
LQ Newbie
 
Registered: Jan 2017
Posts: 3

Original Poster
Rep: Reputation: Disabled
Hmmm, so I am fairly sure that it is the 003 0bda:a811 device, as when I lsusb after removing the wireless adapter, that device disappears but the other remains. I'll admit I'm still not sure what in my computer the 004 device is..

But, unfortunately, the first link you posted did not work. I however did look around at your google search, and found instruction on this page, however, the github link they provided would kept giving me errors when I attempted to make. So I kept looking around, and found what I believe is the same driver, but updated, on this page. Using the new github page as the drivers, and the commands from the first page, I was able to get the wireless card working, and I am now connected to the internet!

Thanks for everything!

Best,
Caleb
 
Old 01-21-2017, 01:17 PM   #6
ardvark71
LQ Veteran
 
Registered: Feb 2015
Location: USA
Distribution: Lubuntu 14.04, Windows Vista
Posts: 6,277
Blog Entries: 3

Rep: Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841Reputation: 841
Quote:
Originally Posted by Cmhulbert View Post
Hmmm, so I am fairly sure that it is the 003 0bda:a811 device, as when I lsusb after removing the wireless adapter, that device disappears but the other remains. I'll admit I'm still not sure what in my computer the 004 device is..

But, unfortunately, the first link you posted did not work. I however did look around at your google search, and found instruction on this page, however, the github link they provided would kept giving me errors when I attempted to make. So I kept looking around, and found what I believe is the same driver, but updated, on this page. Using the new github page as the drivers, and the commands from the first page, I was able to get the wireless card working, and I am now connected to the internet!

Thanks for everything!
Rockin' sauce! You're welcome and I'm glad you got it working.

if you would, please mark this thread as "SOLVED" by clicking on "Thread Tools" directly above your initial post. Thanks!

Regards...
 
  


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