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Old 11-13-2003, 07:14 PM   #1
dhughes
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Registered: Nov 2003
Location: Charlottetown, P.E.I., Canada
Distribution: Ubuntu 10.10
Posts: 17

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Modem connects, but that's it, no web


I borrowed a modem becuase I couldn't get my winModems to work.

The external modem is detected and works, it dials my ISP although it doesn't sound like it does it well; it takes longer than usual (using Win XP ). My ISP is notorius for that so it may just be them.

So once connected if I try any url I get an error page that www.whatever.com isn't a valid address. Not the exact error message. I'm about to reboot. Try again. Take notes.

Is this a common problem? I tried a search here but I'm not quite sure how to phrase my search. From what I've red I have to edit ppp something or try [i]pppsetup[/]? I'll try again

...I just want to get connected
 
Old 11-13-2003, 07:23 PM   #2
AltF4
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Registered: Sep 2002
Location: .at
Distribution: SuSE, Knoppix
Posts: 532

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check your IP address (assigned by provider ?), default gateway and nameserver configuration (/etc/named.conf)

can you ping your default gateway ?
can you ping your nameserver ?
does the nameserver reply to requests ? (nslookup www.whatever.com)
 
Old 11-14-2003, 10:08 PM   #3
dhughes
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Registered: Nov 2003
Location: Charlottetown, P.E.I., Canada
Distribution: Ubuntu 10.10
Posts: 17

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more info:

When I use Kppp the modem connects, I can hear it very loud (how do you turn down an external modem's volume??) but when I try to view a web page I can't. I tried opening Konqueror without dialing out and it acts the same, as if there is no connection.

I went into Mandrake Control Center and used the wizard again and it still isn't able to detect that the modem is connected. I have all my info entered DNS, IP is assigned by ISP.

I tried net_monitor and the graph shows activity but then on the right it shows 1kbps.

I tried pinging my ISP ...nothing.

As far as I can tell, AltF4, I have no "/etc/named.conf"

 
Old 11-15-2003, 11:55 AM   #4
dhughes
LQ Newbie
 
Registered: Nov 2003
Location: Charlottetown, P.E.I., Canada
Distribution: Ubuntu 10.10
Posts: 17

Original Poster
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Manndrake 9.0 kernel 2.4.19
External serial modem

Net_monitor shows sending and receiving, but no access to any web pages or even my ISP's domain.

Kppp > Setup if I try both /dev/modem and /dev/ttyS0 and Query the modem it responds. If I try ttyS1, ttyS2 etc. no modem is detected.

I wasn't sure which to use /dev/modem or /dev/ttyS0

If I try file /dev/modem
I get this
/dev/modem: symbolic link to /dev/ttys/0

Neither /dev/modem and /dev/ttyS0 work, but both dial and connect.

Is this just something simple I'm missing?
Mandrake Control Center wasn't able to do it so I wonder if my modem isn't set up right.
 
Old 11-16-2003, 04:09 PM   #5
AltF4
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Registered: Sep 2002
Location: .at
Distribution: SuSE, Knoppix
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if you can't ping your default gateway it seems you didn't get an address

post the outout of:

ifconfig -a

netstat -nr

nslookup <www.yourprovider.net>
 
  


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