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-   -   kppp has detected a share run under process id (

doddy 09-20-2006 02:55 AM

kppp has detected a share run under process id
I have a friend running suse 10.1. She can access the internet ok to get emails.
Occasionally she gets a message when trying to access her university, "kppp has detected a share run under process id (e.g.4703)"
Exit Continue. And "please check that there's not another program running . . . "
This is somewhat disconcerting. I've asked her to check whether this is confined to the uni, or whether accessing other sites also trigger the message.
I've not come across this before, so could someone more knowledgable than I kindly throw some light on the problem?
Many thanks in anticipation. Oh, and by the way, she's a total newbie and lives abour 3/4 hours drive from me, and has no one locally to help her. It's difficult to help her by phone.

stress_junkie 09-22-2006 10:31 PM

Have your friend open a terminal window when she logs on. Then when she gets the error message have her enter the following command.

root> ps o pid,user,cmd p 21438
21438 user1  /bin/sh /opt/firefox/firefox

In this case 21438 is the process id (pid) to show. At least she will learn what user account and program are running under the process id that is stated in the error message. You don't have to be logged in under root. I just happened to have a window open and logged in as root when I tested the command.

doddy 09-24-2006 05:25 AM

Thanks 'stress_junkie'. As the lady is question is a total newbie, & lacking in confidence, I went there (35-40 miles away) rather than try to guide her over the phone. She was worried that someone was trying to hack into her account, and didn't know enough to fully explain her situation per phone. T'any rate, when I got there, I soon found the problem - she had tried to use kppp to dial while she was still connected. I replicated the error message by doing the same thing, and showed her how it had come about. It turned out to be a good opportunity to reinforce the correct procedures for accessing and quitting the internet. The mind boggles just what she might have done if she'd had Windows.
Thanks again cobber.

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