Can you get it up using the scripts like "ifup ppp0"?
Is your modem detected in boot, look in /var/log/messages or dmesg for a clue, (also when trying to connect).
Is your modem a winmodem? See
http://www.linuxquestions.org/questi...?threadid=3415 on how to detect if it is so.
*Sorry, won't send mail, this is an open board not a private helpdesk, only this way ppl can learn from each other.