I have just bought a USB 56K Modem (Diamond SupraMax) which works (Under Windows). Since I've not had to set up a dial-out before, I have no Idea what to do.

Ok, HardDrake sees it as a USB modem. When I use kppp and go to the setup device tab, I have no option of using USB, all I'm given is /dev/modem, /dev/tyS0 (or whatever), etc. Now, Windows shows that it's using COM3 (fairly standard, I believe). But When I set it up to dialout to /dev/tyS2 (com3?), nothing happens.

Am I going about this properly or do I have a knackered modem?

Oh, yeah, Diamond doesn't have any Linux/Unix drivers at all. And, just to clarify: Do I actually need to plug it into the phone line to test it? This is not as daft as it sounds:

1:The phone-point is not exactly close to my PC, and I don't want to have to use lots of extentions just to test the modem.

2:Eurobell (my phone supplier) seems to have a minimum charge of 4p, and I don't want to keep using 4p, and then another 4p, and then another 4p just to test the dialling options.

Anybody had any ideas?

OK, I think it could be a WinModem. I've checked out various Win/Linmodem pages and it seems to be one of those 'not sure' modems. If, however, HardDrake can see it as a USB modem, why should there be a problem with using it?

If anyone has any ideas, beit 'Sell the modem to one of your Windows using friends and buy a proper modem', or 'yeah, all you have to do is xxx and then yyy' I would like to hear them. Oh, and if the advice is the former (sell + buy), then what is your best advice about how to avoid software/winmodems?

Cheers muchly.

having the same problem.. have you solved the problem with supramax 56K usb or what..
i have exactly the same problem.. in any case thanks....

No, sorry mate. I swapped my USB modem for my Mum's serial-hardware job. If you have any unsuspecting Windows-using friend, you should try and do the same .

another windows stuff.. thanks..