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Old 12-01-2013, 12:55 PM   #1
dumble
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USB mouse not working on linux mint 13 xfce


On a netbook Asus eeepc 1005pe

As the title says.
This mouse:
http://www.wei.cl/index.htm?op=producto ... MUFUJI0851

It works on my windows PC.

I also have a problem with a USB sound adapter, which is also not working. THis one:
http://dx.com/p/usb-2-0-stereo-sound-ca ... ter-129473


USB flash drivers do work though..

Can someone help me with these problems?
 
Old 12-02-2013, 05:16 PM   #2
aus9
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Hi

Its possible your post count does not allow you to link properly?

mouse appears to be
http://www.wei.cl/index.htm?op=produ...ode=MUFUJI0851

2) Generally we prefer you have one type of product per post thread.
pls start a new thread for what ever usb sound device you have

Can you provide the basic link and then name the product to search for, as I can't tell from your link what exactly it is.

on the new thread mention what the output to
lsusb is for your usb sound device

and the results to aplay -l

3) Now getting back to your mouse

I assume you have tested the battery you put into the mouse?

can you post the output of this command pls

Code:
lsusb
now pull the mouse wireless dongle out and re-insert it

now post the contents of this command

Code:
sudo tail -n 20 /var/log/messages
good luck

what we are looking for is the actual id and its common name as per my result
Bus 002 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
046d:c05a common name logitech M90 mouse etc

Last edited by aus9; 12-02-2013 at 06:00 PM.
 
Old 12-07-2013, 04:58 AM   #3
dumble
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Here are two lsusb outputs, one without the usb dongle, one with the USB dongle:
Code:
pau@pau-1005PE ~ $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 13d3:5111 IMC Networks Integrated Webcam
pau@pau-1005PE ~ $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 13d3:5111 IMC Networks Integrated Webcam
Bus 002 Device 007: ID 1d57:32da  
pau@pau-1005PE ~ $

So I guess the ID is Bus 002 Device 007: ID 1d57:32da

I dont get any output with this command 'sudo tail -n 20 /var/log/messages'. I get this message:
Code:
pau@pau-1005PE ~ $ sudo tail -n 20 /var/log/messages
[sudo] password for pau: 
tail: cannot open `/var/log/messages' for reading: No such file or directory
pau@pau-1005PE ~ $
The mouse is a Fujitel Wireless Optical Mini Mouse 2.4 Ghz bought in Chile. I dont know the model number. Its the same model from the link posted above only then in the collor blue.

The battery is working, I just tested it on my windows8 pc and there it worked by plug and play.
 
Old 12-07-2013, 05:45 PM   #4
aus9
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ok id looks correct as per
Quote:
1d57 Xenta
0005 Wireless Receiver (Keyboard and Mouse)
0006 Wireless Receiver (RC Laser Pointer)
000c Optical Mouse
2400 Wireless Mouse Receiver
32da 2.4GHz Receiver (Keyboard and Mouse)
from http://www.linux-usb.org/usb.ids

the fact that you are not seeing the string (text) suggests your id file is out-of-date

so can you update this package pls

usbutils then full reboot ---pull out and insert mouse dongle

2) when you tried my suggested command did you input your password (not the root password)?
 
Old 12-08-2013, 05:41 AM   #5
dumble
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1) I tried updating the usbutils package, but it was already up to date..
2) When I ran the tail command I input my password yes, I didnt know there was any other password actually..
 
Old 12-08-2013, 05:45 PM   #6
aus9
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ok we need to look at your actual file and version pls

instead of doing it by command lets try the file manager?

try going into /var/lib/usbutils/usb.ids
not sure what text editor you use, I use leafpad

Method 1 press control and f and input a search term Xenta
then look at your product id info = 32da and report the full line (like mine above)
----I can predict your line is deficient of info

Method 2
turn on line numbers

go down to maybe line 15306 find your maker Xenta and then report your full line for product id

#########################################

secondly at the very top of the file is the version number and date

report that version number and date pls

########################################

Now leaping ahead

use root powers to copy that file into your home folder or usb stick etc
download as a local user the file from
http://www.linux-usb.org/usb.ids
in firefox pulldown file save page as "usb.ids" without the quotes

go back to root power file manager and copy download file from /home/yourname/Downloads into the correct area of your system

############################

if your file is not where I suggest it is find it with
Code:
sudo find / -name usb.ids
###################

then full reboot and run lsusb to see full string reported
and hopefully your mouse will now work
 
Old 12-09-2013, 04:00 PM   #7
dumble
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Ok first of all I made a mistake. I got 2 usb-dongles that look exactly the same, one is for the keyboard one for the mouse (they were both not working on linux mint).
I used the good mouse usb dongle to test it on my windows pc, and then I some how mixed them up and start testing the keyboard USB dongle with the mouse on linux mint. So this obviously will never work. This means that the device ID posted above ID 1d57:32da is actually the ID for the keyboard USB dongle. The ID for the mouse USB dongle is ID 0603:1602

This does not take away the fact that these things still dont work on the linux mint netbook. I just mixed them up while posting this information here, but before I tested both already and they were not working and they are still not.

Then second, my usb.ids was from the date 2011, so it was heavily outdate. I dont understand why it didnt update with the command:
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install usbutils

But it doesnt matter, I did it mannually like you said. Rebooted. Still not working. The only thing that changed now is when I run the command lsusb, it lists the 'string' aswell next to the ID. So in the case of my mouse and keyboard usb dongle:
Code:
pau@pau-1005PE ~ $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 13d3:5111 IMC Networks Integrated Webcam
Bus 003 Device 004: ID 0603:1602 Novatek Microelectronics Corp. 
Bus 002 Device 077: ID 1d57:32da Xenta 2.4GHz Receiver (Keyboard and Mouse)
So just to be clear.
ID 0603:1602 is mouse usb dongle
ID 1d57:32da is keyboard usb dongle


There is another problem aswel, when I have both USB dongles in the netbook and I run the lsusb command it sometimes does not recognize 1, or both of the dongles. But it changes sporadically.., that is weird to right? It should recognize them always when they are in the netbook I guess.., but it seems like it doesnt.

Anyway, what else can we do. Or is this the last hope.


Thanks for your help btw, much apreciated!
 
Old 12-09-2013, 05:13 PM   #8
aus9
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ok well its not clear!

according to lsusb ---what you are calling just a kb is a combo so when you bought it, it should have come with a mouse

2) lets move on to the next point

AFAIK this is a kernel patch issue, but I am confused as to why this did not get into the main kernel until I read this
http://linux-kernel.2935.n7.nabble.c...-td569072.html

I will summarize it for you
someone made a patch but did not submit in a way that avoided gmail line corruption
---the kernel guru asked for a re-submission
-----this does not appear to have been done

it is possible tho, that a kernel hacker can give you advice on how to re-compile your own LM kernel to add that patch

its not my area of experience so must sign off

as this is a change in theme to your original post, you may wish to join LM own forum and cross post on how to patch a kernel using
either link supplied or this one
http://permalink.gmane.org/gmane.lin....general/75252

good luck
 
Old 12-12-2013, 04:35 PM   #9
dumble
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He I just installed the latest version of linux mint xfce.

Mouse, keyboard and USB sound adapter worked out of the box! .
 
Old 12-12-2013, 04:40 PM   #10
aus9
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great

can you mark this post as solved pls
 
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