Scanner problems

vickiep · 04-03-2009, 12:28 PM

Hi, my first posting here. I use Mint 6 which I love but have just one problem.
I have both Sane and Xsane and both find my scanner (Canoscan Lide 20 - also found in Device Manager)) but all I get when scanning is a blank page. I can even hear the scanner working.
As I am fairly new to Linux please help with "easy to solve" answer.
Thank you for any help as this is driving me mad!

BobNutfield · 04-05-2009, 04:59 PM

Hi vickiep, and welcome to LQ...hope you find your journey through learning Linux a good one.

I once had that scanner a few years ago and never was successful in getting it to work in Linux. However, there is a useful feature on LQ where you can usually find someone who has had success with a particular piece of hardware. In this case, look here:

http://www.linuxquestions.org/hcl/showcat.php/cat/226

You will find many hardware issues resolved in the HCL (Hardware compatibility List).

Bob

vickiep · 04-06-2009, 09:24 AM

Hello Bob and thank you very much for answer. After several weeks of trying to get my scanner to work it now works in Xsane. Last night I decided to install and use my printer and for some reason scanner now works!! Why I do not know.
I will keep your answer for in case scanner stops working. Many thanks, vickiep