Mint 18.1 Live USB No Internet
 

I am trying to run Mint 18.1 with Cinnamon 3.2.7 on a live USB for a friend so she can try it out. I searched but did not find a definite answer to this issue. Live USB won't establish an internet connection.

Settings>Network shows a wired internet connection, as does clicking on the Network Connection icon in the panel but Firefox always returns a message saying Server cannot be found and Software Manager says it can't find packages.

Any solution found? Does this problem persist during the installation process?

That's odd. What happens using a different live USB (e.g. some other distribution)? This can help rule out a hardware issue

Good suggestion, thanks. I have a current version of Manjaro on live USB somewhere around here so I'll give that a try later tonight.

I have never had an issue with the liveCD if the hardware is recognised and a driver loaded. Of course if connecting to a secure router you'll need to authenticate before you can get out the door. - ignore that, was obviously thinking wifi.

It could well be the fault of the router. The computer has Win 10 loaded and it has been dropping network connection quite frequently. Sometimes Win diagnoses and fixes it, other times not. It's an older cable modem supplied by the ISP so I'll get them to send a service tech out to take a look at it and possibly replace it. Thanks for the feedback.

A traceroute could give you some indications as to where the connection, if there is indeed a connection, is failing. (If I remember correctly, the Windows version is tracert.) It might show, for example, that the signal was making it as far as the router and dying there.

See man traceroute for more.

Thanks for this. It's an older, out of date cable/wifi modem anyway and, since modems are supplied free by the ISP, she's having them replace it today. Will report back.

Moderator response
 

Moved: This thread is more suitable in <Linux Mint> and has been moved accordingly to help your thread/question get the exposure it deserves.

This has been solved. Thanks for the replies and suggestions.
It was isolated as a hardware problem. Replaced the cable modem with a new one supplied by the ISP and all works fine.

Can you help the subject?
link: http://www.linuxquestions.org/questi...em-4175611397/

Can you help the subject?
link: http://www.linuxquestions.org/questi...em-4175611397/

Can you help the subject?
link: http://www.linuxquestions.org/questi...em-4175611397/

Can you help the subject?
link: http://www.linuxquestions.org/questi...em-4175611397/