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Old 05-25-2010, 08:57 AM   #1
Registered: Sep 2008
Location: USA
Distribution: Linux Mint Qiana
Posts: 190

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Toshiba A135-S2386 system password

Hi all,

I have a Toshiba A135-S2386 which I bought equipped with Vista. I installed Ubuntu Linux and it went fine for sometime. Now I am asked for a system password when I try to boot it.
I have not specified any pw for neither the bios not the system.
I googled a lot and tried some general pw's that some said are default for Toshiba, nothing worked.
Then I read that it's a bug in the bios version I have (v. 1.20).
I downloaded the latest bios update from Toshiba, and burned the .iso image on a blank disk, and tried to boot the laptop, but I was greeted with the pw prompt again.

What/how should I do to update the bios and remove the pw? currently I am not in the US and sending the box to an authorized service provider is not an option (well, I can find someone here, but it is difficult)

Old 05-26-2010, 08:23 AM   #2
Registered: Jul 2006
Location: Louisville, KY
Distribution: Fedora 12, Slackware, Debian, Ubuntu Karmic, FreeBSD 7.1
Posts: 443
Blog Entries: 1

Rep: Reputation: 47
I would call Toshiba tech support. If you can prove that you own the machine, I think that they can help you reset the system password. If you are not the original owner of the machine, I think that things get tricky, but they may be more cooperative if this is a known bug in the bios.
Old 05-26-2010, 03:28 PM   #3
Joe of Loath
Registered: Dec 2009
Location: Bristol, UK
Distribution: Ubuntu, Debian, Arch.
Posts: 152

Rep: Reputation: 28
The usual method for resetting the bios on a desktop is to unplug the power and remove the backup battery from its holder on the motherboard. I'm not sure how it's done on a laptop, but I assume it's along the same lines, you just have to remember to remove the main battery too.
Old 05-27-2010, 11:27 PM   #4
Registered: Sep 2008
Location: USA
Distribution: Linux Mint Qiana
Posts: 190

Original Poster
Rep: Reputation: Disabled
Hi again,

Thanks for the reply.
I can prove that I own the machine, it is registered under my name. As I have said before, I found out that this is a bug in the bios version I have. Two options I have now, call toshiba and find some help with the machine, or just go and find an ASP to help me in flashing my bios. I don't like the idea of missing with its parts myself although my warranty has already expired.



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