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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 09-11-2019, 07:20 PM   #1
dooger
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Distribution: Linux Mint 19.1 Tessa
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System freezing on Lenovo yoga 2 11 - mint 19.1 Tessa


Hi, I'm new to linux so bear with me. I'm running Mint 19.1 Tessa on my Lenovo Yoga 2 - 11 and I'm having inconsistent stability issues. Sometimes I will be using it for hours with no problem and sometimes just a few minutes and the system completely freezes. I have no option but a hard reset.

Not sure if I can post photos on this site but here's a screenshot of my error log after hard reset.

https://imgur.com/kmCDny9

Any insights would be much appreciated.

Thanks
 
Old 09-12-2019, 10:26 AM   #2
beachboy2
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dooger,

Welcome to LQ forums.

Open a terminal (Ctrl + Alt + T) and check that your wifi is functioning correctly (no hard or soft block) with this command:

Code:
rfkill list
You could also try removing the pam modules with this command:

Code:
sudo apt-get purge libpam-kwallet4 libpam-kwallet5
Reboot and see if there is any improvement.
 
Old 09-13-2019, 11:29 AM   #3
dooger
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Thanks for the quick reply.

My Wifi was/is functioning correctly but there was a soft block for both bluetooth options. I unblocked them and haven't had any trouble yet. Hopefully it was that easy. If the problem returns I'll try removing the PAM modules and see if that does the trick.

Thanks again.
 
Old 09-13-2019, 12:35 PM   #4
jsbjsb001
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From your posted screenshot; the error messages from PAM are saying that PAM cannot find the library /lib/security/pam_kwallet5.so

What desktop/graphical environment are you running?
Did you install KDE 5? If so, how?
Or have you installed a KDE 5 app?

Because Linux Mint dropped KDE, and therefore you'd have to install KDE from Ubuntu's packages.

I doubt your Bluetooth or wifi being blocked would cause stability issues. I think it's something else, but the first thing to do is figure out if it's a software or hardware issue. As you can't fix a hardware issue with software.

And yes, you can attach images to posts here, but it's better to post whatever output or system logs you have within CODE tags, in the post itself rather than using sceenshots - particularly sceenshots hosted on another site. As images hosted on another site might disappear for any future readers of this thread.
 
Old 09-13-2019, 01:05 PM   #5
dooger
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Yeah, maybe 10 minutes after that last post I crashed again.

I'm running cinnamon 4.0.10+tessa
I don't remember installing KDE and can't find anything on my computer that shows it on here.
 
Old 09-13-2019, 01:35 PM   #6
jsbjsb001
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Unless you installed a KDE app that installed pam_kwallet5.so for whatever reason, not sure why PAM's even trying to load that library.

When you say it "crashed", do you mean the system froze up and would not respond to any input?
What exactly were you doing at the time it froze/crashed?
Can you press CTRL+ALT+F2 (without the plus sign) to get to a console screen when it freezes?

When it happens again, have a look at your kernel/system logs and see if there are any error messages, and if so, post them so we can see them.

You can run the dmesg | less command to see the kernel log, and you can have a look at the /var/log/messages log to also see service messages as well.

You should also try running a live system of a different Linux distribution to see if you have the same issues - this can help you figure out if it's a hardware or software issue. Because if in that case you don't have the same problem, then it maybe just a software issue rather than a hardware issue.
 
Old 09-19-2019, 08:11 PM   #7
dooger
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Alright, so here's what I've done since my last reply. And by "crashes" I mean completely unresponsive, no mouse or keyboard, I have to hard reset to move past it.


Anyhow, I did a clean install of Mint 19.1 cinnamon and it froze within ten minutes. I then did an install of Mint 19.2 MATE and played with it for a couple days and it didn't seem to have any stability issues. I thought maybe the mint 19.2 cinnamon release might resolve my problem but it froze shortly after loading.

I'm not sure if there is anything I can do to run cinnamon or if I might just be restricted to MATE.

Pardon my ignorance but how would I go about posting an error log using CODE tags. I see the button but I'm not sure how to actually utilize it.

Thanks again.
 
Old 09-19-2019, 08:39 PM   #8
michaelk
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A quick google found others with a similar problem and could be a bug. Not sure if this workaround will fix your problem but check out this thread.

https://forums.linuxmint.com/viewtopic.php?t=290294
 
Old 09-23-2019, 01:55 PM   #9
dooger
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Not sure how I missed that but it seems to have resolved my problem.

Thanks everyone.
 
Old 11-26-2019, 01:39 AM   #10
Darsholn
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Another Yoga 2 11 user here reporting in with the same issues. I've got mine triple booting (because I like trying different OS'es) with Mint 19.2 XFCE, Zorin 15 and Windows 10. Running either Mint or Zorin I get the same exact problem as OP, utterly random total system lockups. Resting on the desktop or playing videos on Youtube or any situation in between and it'll freeze hard. Could be anything from literally 2 minutes to many hours between lockup cycles. I'll try the linked workaround and report back if it works for me as well
 
  


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