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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 06-09-2011, 09:38 PM   #1
mintyhelp
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Problem with Starting Linux Mint


I have downloaded and put it on my flash drive, than I booted and the Mint screen was on but than after than it made a sound but now I've waited for a few seconds and nothing is happening, it's all black. What does this mean, what do I have to do?
 
Old 06-09-2011, 10:27 PM   #2
Larry Webb
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Is the monitor solid black with no cursor or errors?

Which version of Mint?

Which program did you use to make the usb?

If made from a live dvd will the dvd boot?

Last edited by Larry Webb; 06-09-2011 at 10:29 PM.
 
Old 06-09-2011, 11:24 PM   #3
mintyhelp
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The monitor is solid black, I even tried to work with Ubuntu, does the samething. There's sound but you could hardly see a thing.

The Mint version is the latest, 11 and Ubuntu is the latest - 11.

Program is Universal USB Installer, should I try a different installer? Although there's a start-up screen but after there, it goes black.
 
Old 06-10-2011, 06:48 AM   #4
Larry Webb
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What are the specs of your computer and monitor?
You may have a video problem.

The Universal installer works good with the ubuntu and Mint products.
 
Old 06-10-2011, 09:34 AM   #5
mintyhelp
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Summary
Operating System
MS Windows 7 Ultimate 64-bit SP1
CPU
Intel Pentium T4500 @ 2.30GHz 39 C
Penryn 45nm Technology
RAM
3.00 GB Dual-Channel DDR3 @ 398MHz (6-6-6-15)
Motherboard
Acer Aspire 5734Z (uPGA-478) 47 C
Graphics
Generic PnP Monitor (1366x768@60Hz)
Mobile Intel(R) 4 Series Express Chipset Family
Mobile Intel(R) 4 Series Express Chipset Family
Hard Drives
244GB Western Digital WDC WD2500BEVT-22A23T0 ATA Device (SATA) 31 C
Optical Drives
Optiarc DVD RW AD-7585H ATA Device
Audio
Realtek High Definition Audio

Details.....

CPU
Intel Pentium T4500
Cores 2
Threads 2
Name Intel Pentium T4500
Code Name Penryn
Package Socket P (478)
Technology 45nm
Specification Pentium(R) Dual-Core CPU T4500 @ 2.30GHz
Family 6
Extended Family 6
Model 7
Extended Model 17
Stepping A
Revision R0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, Intel 64
Virtualization Unsupported
Hyperthreading Not supported
Bus Speed 199.5 MHz
Rated Bus Speed 798.0 MHz
Stock Core Speed 2300 MHz
Stock Bus Speed 200 MHz
Average Temperature 39 C
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 1024 KBytes
Core 0
Core Speed 1196.9 MHz
Multiplier x 6.0
Bus Speed 199.5 MHz
Rated Bus Speed 798.0 MHz
Temperature 38 C
Thread 1
APIC ID 0
Core 1
Core Speed 1196.9 MHz
Multiplier x 6.0
Bus Speed 199.5 MHz
Rated Bus Speed 798.0 MHz
Temperature 40 C
Thread 1
APIC ID 1
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 3072 MBytes
Channels # Dual
DRAM Frequency 399.0 MHz
CAS# Latency (CL) 6 clocks
RAS# to CAS# Delay (tRCD) 6 clocks
RAS# Precharge (tRP) 6 clocks
Cycle Time (tRAS) 15 clocks
Physical Memory
Memory Usage 48 %
Total Physical 2.93 GB
Available Physical 1.55 GB
Total Virtual 8.00 TB
Available Virtual 8.00 TB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Nanya Technology
Max Bandwidth PC3-10700 (667 MHz)
Part Number NT2GC64B8HC0NS-CG
Serial Number 915D2167
Week/year 16 / 10
SPD Ext. EPP
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
Slot #2
Type DDR3
Size 1024 MBytes
Manufacturer Elpida
Max Bandwidth PC3-10700 (667 MHz)
Part Number EBJ10UE8BDS0-DJ-F
Serial Number 41493470
Week/year 12 / 10
SPD Ext. EPP
JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 19
Voltage 1.500 V
Motherboard
Manufacturer Acer
Model Aspire 5734Z
Version V1.05
Chipset Vendor Intel
Chipset Model GL40
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model 82801IM (ICH9-M)
Southbridge Revision 03
System Temperature 47 C
BIOS
Brand Acer
Version V1.05
Date 08/09/2010
Graphics
Monitor
Name Generic PnP Monitor on Mobile Intel 4 Series Express Chipset Family
Current Resolution 1366x768 pixels
Work Resolution 1366x728 pixels
State enabled, primary
Monitor Width 1366
Monitor Height 768
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Mobile Intel(R) 4 Series Express Chipset Family
Memory 1308 MB
Memory type 2
Driver version 8.15.10.1892
Mobile Intel(R) 4 Series Express Chipset Family
Memory type 2
Driver version 8.15.10.1892
Hard Drives
WDC WD2500BEVT-22A23T0 ATA Device
Manufacturer Western Digital
Form Factor GB/2.5-inch
Business Unit/Brand Mobile/WD Scorpio
RPM/Buffer Size or Attribute 5400 RPM with 8 MB cache (Mobile)
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
48-bit LBA Supported
Serial Number WD-WXC1A4026859
Interface SATA
Capacity 244GB
Real size 250,059,350,016 bytes
S.M.A.R.T
01 Read Error Rate 200 (200 worst) Data 0000000000
03 Spin-Up Time 153 (130) Data 000000053D
04 Start/Stop Count 094 (094) Data 0000001911
05 Reallocated Sectors Count 200 (200) Data 0000000000
07 Seek Error Rate 100 (253) Data 0000000000
09 Power-On Hours (POH) 097 (097) Data 0000000A54
0A Spin Retry Count 100 (100) Data 0000000000
0B Recalibration Retries 100 (100) Data 0000000000
0C Device Power Cycle Count 099 (099) Data 00000004E0
BF G-sense error rate 001 (001) Data 0000000C37
C0 Power-off Retract Count 200 (200) Data 00000000B3
C1 Load/Unload Cycle Count 133 (133) Data 0000031552
C2 Temperature 112 (087) Data 000000001F
C4 Reallocation Event Count 200 (200) Data 0000000000
C5 Current Pending Sector Count 200 (200) Data 0000000000
C6 Uncorrectable Sector Count 100 (253) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 0000000000
C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000
Temperature 31 C
Temperature Range ok (less than 50 C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 6AC92AAC
Size 184GB
Used Space 120GB (66%)
Free Space 64GB (34%)
Optical Drives
Optiarc DVD RW AD-7585H ATA Device
Media Type DVD Writer
Name Optiarc DVD RW AD-7585H ATA Device
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
Media Loaded FALSE
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 1
SCSI Target Id 0
Status OK
Audio
Sound Card
Realtek High Definition Audio
Playback Device
Speakers (Realtek High Definition Audio)
Recording Device
Microphone (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo
Peripherals
Standard PS/2 Keyboard
Device Kind Keyboard
Device Name Standard PS/2 Keyboard
Location plugged into keyboard port
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\DRIVERS\i8042prt.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
Logitech HID-compliant Cordless Mouse
Device Kind Mouse
Device Name Logitech HID-compliant Cordless Mouse
Vendor Logitech
Location USB Input Device
Driver
Date 8-24-2010
Version 5.20.12.0
File C:\Windows\system32\DRIVERS\LHidFilt.Sys
File C:\Windows\system32\DRIVERS\LMouFilt.Sys
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
File C:\Windows\system32\LkmdfCoInst.dll
File C:\Windows\system32\LMouFiltCoInst.dll
Synaptics PS/2 Port TouchPad
Device Kind Mouse
Device Name Synaptics PS/2 Port TouchPad
Location plugged into PS/2 mouse port
Driver
Date 6-18-2009
Version 13.2.2.0
File C:\Windows\system32\DRIVERS\SynTP.sys
File C:\Windows\system32\SynTPAPI.dll
File C:\Windows\system32\SynCOM.dll
File C:\Windows\system32\SynCtrl.dll
File C:\Program Files\Synaptics\SynTP\SynTPRes.dll
File C:\Program Files\Synaptics\SynTP\SynTPCpl.dll
File C:\Program Files\Synaptics\SynTP\SynCntxt.rtf
File C:\Program Files\Synaptics\SynTP\SynZMetr.exe
File C:\Program Files\Synaptics\SynTP\SynMood.exe
File C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
File C:\Program Files\Synaptics\SynTP\SynTPCOM.dll
File C:\Program Files\Synaptics\SynTP\Tutorial.exe
File C:\Program Files\Synaptics\SynTP\InstNT.exe
File C:\Program Files\Synaptics\SynTP\SynISDLL.dll
File C:\Program Files\Synaptics\SynTP\SynUnst.ini
File C:\Program Files\Synaptics\SynTP\SynChiralRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynFlick.mpg
File C:\Program Files\Synaptics\SynTP\SynPinch.mpg
File C:\Program Files\Synaptics\SynTP\SynMomentum.mpg
File C:\Program Files\Synaptics\SynTP\SynLinearVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynChiralVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynTwoFingerVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynPivotRotate_ChiralRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynThreeFingerFlick.mpg
File C:\Program Files\Synaptics\SynTP\SynThreeFingersDown.mpg
File C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
File C:\Program Files\Synaptics\SynTP\fx04.wav
File C:\Program Files\Synaptics\SynTP\SynAcer.exe
File C:\Program Files\Synaptics\SynTP\SynAcerCpl.cpl
File C:\Program Files\Synaptics\SynTP\SynTwoFingerVScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynFlickLR.mpg
File C:\Windows\SysWOW64\SynCOM.dll
File C:\Windows\SysWOW64\SynCtrl.dll
File C:\Windows\SysWOW64\SynTPCOM.dll
File C:\Windows\system32\DRIVERS\i8042prt.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
File C:\Windows\system32\SynTPCo4.dll
File C:\Windows\system32\WdfCoInstaller01009.dll
USB Video Device
Device Kind Camera/scanner
Device Name USB Video Device
Vendor Unknown
Comment 1.3M WebCam
Location 0000.001d.0007.004.000.000.000.000.000
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\drivers\usbvideo.sys
 
Old 06-10-2011, 03:02 PM   #6
jefro
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Did you test this install on another system? I'd try that first.

At boot if you see the (actually grub) screen you can press space bar to see a menu list. One ought to be safe mode, try that.


If it still boots to black then try ctrl+alt and press F2. See anything?

Was the flash installer app exactly for Mint 11?
 
  


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