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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 03-23-2010, 03:57 PM   #1
tiesto_munze
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No sound!!!please help me


Hi!I am new user of Linux and i am not so good with computers so i hope somebody can help me.I was reading lot of forums and posts but i did not fond answer for my problem.I dont have any sound in my lap top and after i used USB some icons was missing from my desktop.
i have this version
Linux version 2.6.31-20-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #58-Ubuntu SMP Fri Mar 12 05:23:09 UTC 2010

maybe this informations can help

stefan@stefan-laptop:~/Skrivbord$ cd /proc/
stefan@stefan-laptop:/proc$ cat cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 13
model name : Intel(R) Celeron(R) M processor 1.70GHz
stepping : 8
cpu MHz : 1699.891
cache size : 1024 KB
fdiv_bug : no
hlt_bug : no
f00f_bug : no
coma_bug : no
fpu : yes
fpu_exception : yes
cpuid level : 2
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe nx up bts
bogomips : 3399.78
clflush size : 64
power management:



proc: command not found
stefan@stefan-laptop:~/Skrivbord$ cd /proc/
stefan@stefan-laptop:/proc$ cat meminfo
MemTotal: 379780 kB
MemFree: 11932 kB
Buffers: 21752 kB
Cached: 83568 kB
SwapCached: 14204 kB
Active: 133844 kB
Inactive: 164412 kB
Active(anon): 89204 kB
Inactive(anon): 113936 kB
Active(file): 44640 kB
Inactive(file): 50476 kB
Unevictable: 8532 kB
Mlocked: 8532 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 379780 kB
LowFree: 11932 kB
SwapTotal: 1108444 kB
SwapFree: 1070548 kB
Dirty: 0 kB
Writeback: 0 kB
AnonPages: 193200 kB
Mapped: 44868 kB
Slab: 14240 kB
SReclaimable: 6804 kB
SUnreclaim: 7436 kB
PageTables: 4060 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 1298332 kB
Committed_AS: 716040 kB
VmallocTotal: 639160 kB
VmallocUsed: 36548 kB
VmallocChunk: 592948 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 4096 kB
DirectMap4k: 12096 kB
DirectMap4M: 380928 kB
stefan@stefan-laptop:/proc$
 
Old 03-23-2010, 04:12 PM   #2
silkenphoenixx
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Hi, welcome to Linux...

I haven't had a problem of this nature for a while, often there's a setting somewhere that you need to change, so I'd start by trying something like 'alsamixer' in the terminal and making sure that your channels are unmuted, as sometimes the distro will set that by default, for some reason.

If that doesn't work, don't give up... Something will come along and help. Often if you change your web search a little bit it can yield vastly better results, although it's difficult to do that unless you have a better grounding in Linux sometimes.

Just a tip, though, it's a better idea not to post as much info as what you did unless someone asks for it, pertinent things are for example it's an HP nc6000 laptop with intel processor, Ubuntu 9.10, etc.
 
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Old 03-23-2010, 04:44 PM   #3
tiesto_munze
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Thanks for answer me.
I unmuted all what was muted in alsa and still no sound.Can i install some version of linux with i will no have problems?I just need lap top for internet and multimedia.
 
Old 03-23-2010, 05:09 PM   #4
damgar
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For a new user Ubuntu, Mint (those two are very much alike) and Mandriva will probably be the easiest, although it is likely something trivial (once you figure out what the problem is) to make it work. Jumping distros to solve a minor problem isn't likely to be productive.

Sound never "just works" for me when I install a distro. But it's almost always the same issue, which is what was mentioned above. Try right-clicking on the speaker icon on your panel and you'll probably see something like "Open Volume Control" There's a good chance in there you might see something muted or with the volume turned down that you didn't see in alsamixer. Also (and I'm sure you've already done this) make sure that you have tried turning up the volume wheel or volume buttons on the laptop.

Finally if none of this helps, post the make and model of the laptop and the output of
Code:
lspci
and
Code:
lsmod
and be patient, someone is likely to have an answer for you that works!

P.S. Welcome to LQ!
 
Old 03-23-2010, 05:44 PM   #5
tiesto_munze
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Registered: Mar 2010
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i do it all but still nothing.After i put in USB flash i dont have volume icons,clock... on my desktop.And when i minimise my explorer i cant find them.


stefan@stefan-laptop:~/Skrivbord$ lspci
00:00.0 Host bridge: ATI Technologies Inc Device 5a31 (rev 01)
00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:13.0 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80)
00:13.1 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80)
00:13.2 USB Controller: ATI Technologies Inc IXP SB400 USB2 Host Controller (rev 80)
00:14.0 SMBus: ATI Technologies Inc IXP SB400 SMBus Controller (rev 82)
00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80)
00:14.3 ISA bridge: ATI Technologies Inc IXP SB400 PCI-ISA Bridge (rev 80)
00:14.4 PCI bridge: ATI Technologies Inc IXP SB400 PCI-PCI Bridge (rev 80)
00:14.5 Multimedia audio controller: ATI Technologies Inc IXP SB400 AC'97 Audio Controller (rev 80)
00:14.6 Modem: ATI Technologies Inc SB400 AC'97 Modem Controller (rev 80)
01:05.0 VGA compatible controller: ATI Technologies Inc RC410 [Radeon Xpress 200M]
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
02:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b3)
02:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 17)
02:01.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 08)
02:03.0 Network controller: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller (rev 02)
stefan@stefan-laptop:~/Skrivbord$

stefan@stefan-laptop:~/Skrivbord$ lsmod
Module Size Used by
snd_atiixp_modem 11908 6
snd_atiixp 15688 4
snd_ac97_codec 101504 2 snd_atiixp_modem,snd_atiixp
ac97_bus 1532 1 snd_ac97_codec
snd_seq_dummy 2752 0
snd_pcm_oss 37312 0
snd_mixer_oss 16220 2 snd_pcm_oss
snd_pcm 76416 6 snd_atiixp_modem,snd_atiixp,snd_ac97_codec,snd_pcm_oss
iptable_filter 3100 0
snd_seq_oss 29280 0
snd_seq_midi 6624 0
arc4 1660 2
ip_tables 11692 1 iptable_filter
snd_rawmidi 22336 1 snd_seq_midi
x_tables 16544 1 ip_tables
ecb 2524 2
snd_seq_midi_event 6940 2 snd_seq_oss,snd_seq_midi
snd_seq 51088 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 21540 2 snd_pcm,snd_seq
snd_seq_device 7208 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
b43 163876 0
ppdev 6688 0
snd 61188 29 snd_atiixp_modem,snd_atiixp,snd_ac97_codec,snd_seq_dummy,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_o ss,snd_seq_midi,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
mac80211 210508 1 b43
sdhci_pci 7100 0
lp 8964 0
psmouse 56500 0
parport_pc 31940 1
yenta_socket 24296 1
asus_laptop 17400 0
soundcore 7264 2 snd
cfg80211 130632 2 b43,mac80211
sdhci 17504 1 sdhci_pci
rsrc_nonstatic 11644 1 yenta_socket
joydev 10240 0
serio_raw 5280 0
led_class 4096 3 b43,asus_laptop,sdhci
snd_page_alloc 9060 3 snd_atiixp_modem,snd_atiixp,snd_pcm
shpchp 32272 0
parport 35340 3 ppdev,lp,parport_pc
i2c_piix4 9932 0
8139too 22620 0
usb_storage 52768 1
usbhid 38208 0
8139cp 19260 0
mii 5212 2 8139too,8139cp
ssb 45092 1 b43
pcmcia 36808 2 b43,ssb
pcmcia_core 36528 5 b43,yenta_socket,rsrc_nonstatic,ssb,pcmcia
radeon 636000 2
ttm 36212 1 radeon
drm 160032 4 radeon,ttm
i2c_algo_bit 5760 1 radeon
video 19380 0
output 2780 1 video
ati_agp 6760 0
agpgart 34988 3 ttm,drm,ati_agp
stefan@stefan-laptop:~/Skrivbord$
 
Old 03-23-2010, 06:35 PM   #6
damgar
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I'm not following the part about the USB flash? Do you mean when you inserted a thumb-drive you lost everything on your desktop?

Here's a thread that seems relevant even if it's a little old:
http://ubuntuforums.org/showthread.php?t=365342

Last edited by damgar; 03-23-2010 at 06:37 PM.
 
Old 03-23-2010, 11:15 PM   #7
silkenphoenixx
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Distribution: Linux Mint 13 Cinnamon
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It seems like the hardware is there and that it's all functional... What version of Ubuntu are you using? What model is your laptop?

Also, I'm not understanding the USB problems that you're mentioning either, they seem very strange.
 
Old 03-24-2010, 09:00 AM   #8
tiesto_munze
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Registered: Mar 2010
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When i first time inserted a usb flesh i was lost tab with clock,sound icons...or for example now when i minimize my internet explorer i cant find him enymore.(sorry for bed english)

i have this version
Linux version 2.6.31-20-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #58-Ubuntu SMP Fri Mar 12 05:23:09 UTC 2010

Model asus A6R

Last edited by tiesto_munze; 03-24-2010 at 09:08 AM.
 
Old 03-24-2010, 12:37 PM   #9
silkenphoenixx
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Ah, ok... I think I know what's happened to your icons and stuff, it sounds like the applet on the toolbar has just disappeared... Does the problem persist if you log out and then back in again, or reboot? If it does, then right-click on the place where the icons used to be, then click on "Add to panel" or something of that nature... it will then give you a list of things you can add, like a system tray, volume mixer, application switcher (which is what you need to find applications that have minimised), desktop workspace switcher and things like that...

As to the ubuntu version, I meant what release are you using, this will be 8.10, 9.4, something like that... I don't remember if there's a way to get Ubuntu to tell you what it is, possibly under the System menu (should be third one from the left on the top if my memory serves me correctly) there might be something like "About Ubuntu" which will give you details like that.

Hope this helps... Where are you from, if you don't mind my asking?

Last edited by silkenphoenixx; 03-24-2010 at 12:39 PM. Reason: correction
 
Old 03-24-2010, 03:12 PM   #10
tiesto_munze
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I am from Serbia.
I try to log out and log in and nothing hapends.Maybe i didnt explain good.I missing in top off screen line with small icons and also in battom of screen a i can find line and if i minimize mozila i can find dem anymore.I didnt do reboot,i dont now how to do this
did you meen this version
stefan@stefan-laptop:~/Skrivbord$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 9.10
Release: 9.10
Codename: karmic
 
Old 03-25-2010, 12:15 AM   #11
silkenphoenixx
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Ok, to reboot is simply to switch the computer off then on again. If the problem still persists after you log out and in again, that is very strange, it sounds as though your panels have disappeared... Could you possibly take a screenshot? You can upload it to http://imageshack.us/ then paste the link that it gives you here so we can have a look, it should give us a better idea of what's going on.

That's what I meant, yes, Ubuntu 9.10 Karmic, i.e. it's the latest one. Your laptop isn't especially old or new, so hardware support shouldn't be an issue... How recently did you install Ubuntu? Have you tried other distributions at all?

What I'd suggest is to try a few LiveCDs, the Ubuntu CD should be one, another is Linux Mint,
http://www.linuxmint.com/download.php
and another is Fedora,
http://fedoraproject.org/en/get-fedora,
So if you boot off the liveCD (be careful if there's an option to boot off the CD or install) and the sound doesn't work for any of them then there might be a hardware problem, or it might just be that Linux doesn't support your sound hardware, which I doubt, because it seems like it's just a standard AC97 system. While you're looking at those LiveCDs, see if there's one that you like, I personally don't like Ubuntu that much, I use Mint, so you may want to simply backup your data and install a distro you like better, if Ubuntu is giving you problems.
 
Old 03-25-2010, 06:15 AM   #12
tiesto_munze
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i try to take screenshot but no work they just say FAILED TO OPEN SCREENSHOT.PNG FOR WRITING : PERMISSION DENIED
i install ubuntu before 2 weeks.
My laptop had 512 ram but before 5 months my memory was disappeared and now i have about 300 ram.Can this be a problem????
I will try to install http://www.linuxmint.com/download.php now
 
Old 03-25-2010, 07:12 AM   #13
impert
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There's a good how-to on sound problems here
There is also a wiki on debugging sound problems in Ubuntu here.
 
Old 03-25-2010, 09:33 AM   #14
impert
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According to what you have posted, you do have the correct module for your sound card. Try typing sudo alsamixer -V all. This will bring up a window with a sound mixer in it. Make sure that the ANALOG sound is not muted. There is a trap here, if IEC958 is shown as being enabled, that mutes analog output. Your card has analog output.
 
Old 03-25-2010, 10:23 AM   #15
tiesto_munze
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I was typing sudo alsamixer -V all and there is all turn on,nothing is muted
 
  


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