No sound on Toshiba Satellite U305

Skeith · 10-25-2007, 10:58 AM

I'm brand new to Linux and just installed Ubuntu 7.10 on my new Toshiba U305-S7446 notebook computer. The problem is the sound doesn't work at all.

I've tried checking the volume controls, but nothing is muted.

Iltbreg · 10-25-2007, 03:50 PM

Hi, Skeith.

You need to provide more information.

What kernel version do you have? (uname -a)

And could you post the output from lspci and cat /etc/modprobe.conf?

custangro · 10-25-2007, 04:06 PM

I to would like to know how to fix the sound...

Skeith · 10-26-2007, 07:35 AM

This is the output of uname -a
Linux kc-pc 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

This is the output of lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Contoller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI Express Fast Ethernet controller (rev 01)
04:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02)
0a:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
0a:01.1 Generic system peripheral [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
0a:01.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
0a:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
0a:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)

And this is the output of cat /etc/modprobe.conf
cat: /etc/modprobe.conf: No such file or directory

Iltbreg · 10-26-2007, 10:50 AM

Quote:

cat: /etc/modprobe.conf: No such file or directory

Yeah, it varies with distros. With Ubuntu it's /etc/modprobe.d/alsa-base I should have thought about it before.

Anyway, here's something that you can try.

Open a terminal and type:

Code:

sudo gedit /etc/modprobe.d/alsa-base

Then insert this line:

Code:

options snd-hda-intel model=toshiba index=0

Save it and reboot your machine.

Skeith · 10-26-2007, 10:17 PM

Hm, no luck as yet.

Iltbreg · 10-27-2007, 09:03 AM

Could you post the output of cat /etc/modprobe.d/alsa-base?

Others have reported success by adding a line that is slightly different such as:

Code:

options snd-hda-intel model=toshiba

(drop the "index=0" part)

or

Code:

options snd-hda-intel model=auto

Skeith · 10-27-2007, 10:05 AM

# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd && { /sbin/modprobe --quiet snd-ioctl32 ; : ; }
install snd-pcm /sbin/modprobe --ignore-install snd-pcm && { /sbin/modprobe --quiet snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer && { /sbin/modprobe --quiet snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq && { /sbin/modprobe --quiet snd-seq-midi ; /sbin/modprobe --quiet snd-seq-oss ; : ; }
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi && { /sbin/modprobe --quiet snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe -Qb snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe -Qb snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe -Qb saa7134-alsa ; : ; }

# Load snd-seq for devices that don't have hardware midi;
# Ubuntu #26283, #43682, #56005; works around Ubuntu #34831 for
# non-Creative Labs PCI hardware
install snd /sbin/modprobe --ignore-install snd && { /sbin/modprobe -Qb snd-seq ; }
# Prevent abnormal drivers from grabbing index 0
options snd-bt87x index=-2
options cx88-alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-usx2y index=-2
options snd-usb-caiaq index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
options snd-hda-intel model=auto

Skeith · 10-27-2007, 10:06 AM

Just wanted to make sure I'm doing the right thing. I'm just copying those lines you gave me and pasting them at the bottom of the file then saving. And then replacing them with the other lines you told me to try.

Iltbreg · 10-27-2007, 11:33 AM

You're doing the right thing.

And it's still not working yet?

Edited: I also wanted to add
Another option you could try is with

Code:

model=3stack

Skeith · 10-28-2007, 09:36 AM

Alas, no. Nothing has worked as yet.

Iltbreg · 10-28-2007, 03:04 PM

Ok, so adding a line didn't do the trick, but don't worry because there is still another solution to try and it's to update your system to the latest ALSA (version 1.0.15rc3).

You see, the problem is caused by a bug in ALSA which is able to recognize the sound card but not properly. So what you are going to do is first, to remove any line in /etc/modprobe.d/alsa-base that you have added, if it hasn't been done already. You need it to be in it's original state.

Then, you will go to this link that I've found for you:
http://linuxtechie.wordpress.com/200...work-in-gutsy/

and you will follow the instructions there. This will update your ALSA to version 1.0.15rc3 where the bug is supposed to be fixed.

Now I really hope this will work because I'm running out of ideas.

Good luck

Skeith · 10-29-2007, 09:14 AM

(Begin slow clapping)

That did the trick. Well done mate and thanks!

Of course, I applied this at work and when the sound came on at full blast, I turned a few heads at the office wondering what that tribal music was coming from.

Iltbreg · 10-29-2007, 03:19 PM

LOL!

You're welcome. Glad I could help.