Keyboard not working when trying to install on a HP ze4400 notebook

demo034 · 02-18-2004, 12:06 AM

Im trying to install Red Hat 9 on my notebook, its a HP ze4400 and when i try to install it doesnt see the keyboard or it keeps freezing. i get as far as to when it wants to check the media after it asks what i want to load. Can anyone Help?
Thanks

demo034 · 02-18-2004, 01:02 AM

Ok, well come to figure out, im not the only one with this thing going on with the keyboard when it tells me to hit the space bar to check the disk, but still dont know how to get it install
Justin

DavidPhillips · 02-19-2004, 11:08 PM

I have seen a problem where it was necessary to start pressing keys as the kernel loads or the keyboard is not found.

kenlin · 02-20-2004, 08:02 AM

What you need to do is go into the BIOS setup and disable USB Legacy support. Then the the install should work fine.

bocacorazon · 02-21-2004, 04:14 PM

I had the same problem on an HP xe4610us, and disabling the legacy USB (following the suggestion on this thread) solved the problem.
One question though: how is that USB legacy disabled will affect me in the future?

kenlin · 02-21-2004, 06:00 PM

Once you do your first kernel update with up2date, you can re-eanble it. Actually, you might not even need. You might be able to enable it right after install is complete.

DavidPhillips · 02-21-2004, 08:54 PM

My ze5185 worked fine after install, it was only the boot kernel on the install cd with the problem.