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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 01-19-2012, 01:59 AM   #1
Ahaaa
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Cannot boot from Live DVD with Dell XPS 17 into Mint, Ubuntu or Fedora


Hi,

I've tried to install Linux Mint 12 (DVD, 64-bit), Ubuntu 11.10 (64-bit) and Fedora 16 (64-bit) on a new Dell XPS 17 (L702X), which came preloaded with Windows 7. I've tried booting from a USB drive, using "Universal USB Installer". In all cases, I restart, then select USB in the BIOS.

For Mint and Ubuntu (both in normal and "compatibility mode") the boot stalls at:
Code:
    [    n.nnnnnn] sd 6:0:0:0: [sdc] Attached SCSI removable disk
where n is a digit. I get the same result when attempting to boot Mint using unetbootin instead.
Attempting to boot Fedora via "Universal USB Installer" also fails at the lines:
Code:
    udevd[169]: '/sbin/modprobe -bv pci:v000010DEd0000124Dsv00001028sd00000571bc03sc00i00' [172] terminated by signal 9 (Killed)

    [    n.nnnnnn] dracut: Starting plymouth daemon
For Mint, I attempted to burn the iso onto a DVD-R instead. This time (both in normal and "compatibility mode"), the boot stalls at:
Code:
    [    n.nnnnnn] sr 5:0:0:0: Attached scsi CD-ROM sr0
    [    n.nnnnnn] sr 5:0:0:0: Attached scsi generic sg2 type 5
I've Googled (and DuckDuckgoed) for a several hours on this, but to no avail. I did come across something similar to the first error, where it was suggested the Nvidia GPU was to blame. Unfortunately, being a laptop, it's not easy (I guess) to simply unplug the GPU. Is it likely this is the problem, or is it something else? I've found instances where people have had a Linux install generally fine on their XPS 17 L702X, so I guess it's something odd with my system.

Cheers, and thanks in advance.
 
Old 01-19-2012, 02:24 AM   #2
Knightron
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Hi mate, i have a dvd which came in a magazine which has, Ubuntu, Mint and Fedora, all on it. You don't happen to have got the same one? Mine doesn't work on my thinkpad.
Either way, have you tried unetbootin? I have used it and it worked flawlessly.
 
Old 01-19-2012, 02:28 AM   #3
Ahaaa
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No, I downloaded iso's of all three distros. I tried "Universal USB Installer" for all three, and unetbootin for Mint, but all failed. (Mint failed in the same fashion for both methods, so I assumed the USB-installer-program was not to blame.)
Cheers.
 
Old 01-19-2012, 03:45 AM   #4
Knightron
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did you check the md5 sums of the isos. I noticed you are using an apple computer, are you downloading the isos from Safari? i also own an apple computer, and i attempted to download the mandriva iso several times when i was starting Linux, and Safari always corrupt the iso. Either way, check the md5 sum if you haven't.
 
Old 01-19-2012, 04:04 AM   #5
Ahaaa
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I checked the md5 for Mint, which was fine (FWIW I use Mac Firefox). I didn't check the others (which I downloaded in Windows), since they were failing in a consistent manner.
 
Old 01-19-2012, 04:17 AM   #6
Knightron
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Sorry mate, i got nothing else then, hopefully a more experienced member can help you out. Good luck
 
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Old 01-19-2012, 04:24 AM   #7
Ahaaa
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Cheers for your help, anyway.
 
Old 01-19-2012, 04:57 PM   #8
jefro
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You don't usually use usb as the bios choice but I would not start with a usb at all.

You need to get a real cd/dvd running first. Burn the cd/dvd at the slowest speed first. Would be nice to test that disk also on another system but that doesn't prove it is good either. Just nice to know.

My guess is that the sata controller needs a driver.

Just to see, test a 32 bit version of some of the big name live cd's. Don't need to get the dvd version yet.
 
Old 01-19-2012, 05:15 PM   #9
Ahaaa
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That makes sense. What do you mean by a "big name" live CD? I'll buy some CD-R's today and see if that works.

Thanks.
 
Old 01-19-2012, 10:08 PM   #10
Ahaaa
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I tried to boot into 32-bit Debian from a CD (is that "big name"?) but I was a little confused by the different downloads. I downloaded debian-live-6.0.3-i386-standard.iso, and booted into "Live". I suspect it failed. It starts with:
Code:
[    n.nnnnnn] pci 0000:01:00.0: BAR 6: no parent found for of device [0xfff80000-0xffffffff]
Loading, please wait...
Then followed 10 repeats of these two lines:
Code:
[    n.nnnnnn] end_request: I/O error, dev sr0, sector 565248
[    n.nnnnnn] Buffer I/O error on device sr0, logical block 70656
Then a slight pause, and then more lines, some of which includes this:
Code:
[   nn.nnnnnn] Error: Driver 'pcspkr' is already registered, aborting...done.
And then it goes on, finally dumping me in the command line:
Code:
user@debian:~$
I guess I'm not sure what the result should have been, but I expected a GUI? I booted into "Live (failsafe)" and got different console messages, but I again ended up in the command line.

To further isolate the DVD vs. CD driver, I downloaded and attempted to boot from the Mint 32-bit CD. Again, it stalled at the same lines in my first post (as per the DVD boot). I thought it was irrelevant at first, but I should mention that even though it "stalls" at this point (from both DVD or CD) the console repeats this several times:
Code:
udevd[122]: timeout: killing '/sbin/modprobe -bv pci:v00008086s00000126sv00001028sd00000571bc03sc00i00' [193]
and then ends with this:
Code:
udevadm settle - timeout of 120 seconds reached, the event queue contains: /sys/devices/pci0000:00/0000:00:02.0 (1147)
 
Old 01-19-2012, 10:26 PM   #11
jefro
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Yes, big name as in any of the top 30 or so at distrowatch.com

The cd was only an attempt to save time. DVD doesn't offer more support for basic hardware.

It is still an issue with your motherboard or daughterboard controlling the drives or even your cd/dvd drive.

Basically you have only tested two choices. Debian and ubuntu are too close so this was not a good change but worth it.


Might try OpenSuse or Gentoo or a slackware based next.

I can say this right now. Almost no hardware is ever tested on linux. It may run fine on windows and even one day's build of a board might run linux fine and the next days chips won't run linux no matter what you do. Without this having been tested at the factory we run into this issue.


I might consider using a usb install just to see if the drive controller is the issue.
 
Old 01-20-2012, 07:02 AM   #12
Ahaaa
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OpenSUSE 32-bit (via DVD-R) also failed, but was looking more positive. At first, I had a console-like display, which looked like it was failing. I had (normal?) messages such as "Loading installation system:", but these were interspersed with:
Code:
udevd[131]: timeout: killing '/sbin/modprobe -bv pci:v00008086d00000126sv00001028sd00000571bc03sc00i00' [136]
(I've manually transcribed these, so there may be typos.)

In any case, I get through the console, and into the installation GUI! I set up the installer as I like, and then the installation begins. Then, I get the following error:
Code:
Failure occurred during the following action:
Mounting /dev/sdb1 to swap

System error code was: -3003

/sbin/swapon --fixpgsz '/dev/sdb1':
swapon: /dev/sdb1: swapon failed: Cannot allocate memory

Continue despite the error?
I continue, and the packages begin installing, but then stalls at 31% ("Remaining: 2.011 GB, 867 packages").

Just in case, I attempted the installation again, but this time the installer froze earlier, while searching for Linux partitions. I went into Windows and checked the state of my second disk (where I intended to install Linux). It had indeed partitioned into 3 (swap, /, /home). I guess that's a bit promising, since OpenSUSE is managing to access the hard drive somewhat (although creation of the swap partially failed). Anyway, I deleted partitions and formatted it as NTFS (and later tried exFAT), and began Linux installation again. Both times (NTFS and exFAT), I did not get the repeating udevd error, but instead this:
Code:
Starting udev... udevd[139]: '/sbin/modprobe -bv pci:v00008086d00000126sv00001028sd00000571bc03sc00i00' [146] terminated by signal 9 (Killed)
I also attempted to install Gentoo, but again was confused by the choices offered. I settled on install-x86-minimal-20120110. This seemed to work okay, but dumped me in the command line, similar to Debian. Is that a fail?

It sounds ominous about boards not necessarily being able to work with Linux! I haven't given up yet, but I'm getting a bit depressed, as I purchased this new computer with the intent of using Linux for work! Perhaps not the greatest idea in retrospect…

I haven't tried either of these two distros with the USB installer yet. I don't have great hope, since USB Mint didn't work, but I will give them a try tomorrow. Thank you very much for your help so far.

Also, is there any point to trying the 64-bit versions? (I guess not?)
 
Old 01-20-2012, 04:01 PM   #13
jefro
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It may be just as well. You can easily use a free virtual machine in the mean time. I don't even bother most times installing to a real partition.


The only other idea might be to re-check bios settings. Set to failsafe. Run memtest for a day or so. Try one of the BSD's. dunno.

Anyone else?
 
Old 01-20-2012, 05:50 PM   #14
Ahaaa
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I attempted installing openSUSE using unetbootin, which failed again at package installation, but did get 3 packages further ("Remaining: 2.000 GB, 864 packages"). Just in case it was the wifi, I attempted connecting an ethernet cable. I'm not sure if the installer would prioritise that, but in either case, it did seem that earlier (internet-dependent?) points of the installation were working, so I think the network connection is okay.

Also, if I make the swap partition 2 GB, as recommended, the installer creates it correctly, without errors. (I previously had it at 16 GB.)

If all does fail, I might have to use a virtual machine. That bugs me on so many levels, but if it's the only solution, then I'll have to resign myself to it, I guess.

Sorry, I don't quite understand your other suggestions. How do I "re-check bios settings. Set to failsafe. Run memtest for a day or so. Try one of the BSD's"?

The other thing I was wondering was whether it'd be worth erasing and reinstalling Windows, without all the Dell specific stuff? I guess I don't understand Windows/Linux enough to know if this would affect the BIOS? I'd prefer not to do this, but if there's a chance it might work…

Also, OpenSUSE suggests using something like "brokenmodules=driver_name" if a driver is failing, but is there anyway to positively identify which driver is failing in the first place?

Thanks again.
 
Old 01-21-2012, 09:52 AM   #15
Aut/Geek
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if are going to go the VM route,what about trying WUBI [the windows installer for ubuntu]:
http://www.ubuntu.com/download/ubuntu/windows-installer
to compare a VM install of ubuntu VS a WUBI install,WUBI offers far superior use of resources plus there is no external peripheral needed which may or may not bypass this issue.


what about trying distros via FTP install?


coud this be a kernel issue perhaps-maybe not as upto date as the hardware itself?
have got no clue about the exact basis behind these errors though-just thinking of ideas.

Last edited by Aut/Geek; 01-21-2012 at 09:54 AM.
 
  


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