atombios stuck in loop for more than 5 seconds

David_Dev · 08-07-2015, 10:34 AM

Hi,

I have an HP G62 laptop. Its graphical card is an ATI Mobility Radeon HD 545v. Windows 8 is the Operating System which is running on it. I have a BIOS firmware and not a UEFI.

Yesterday, I decided to install Ubuntu 14.04.3 LTS in dual boot mode with Windows 8. Therefore, I followed this tutorial :http://itsfoss.com/install-ubuntu-14...ows-8-81-uefi/. These are the steps:

- Downloading the Ubuntu 14.04.3 LTS iso
- Making an Ubuntu bootable USB key with Universal USB Installer
- Desactivating the fastboot mode on Windows 8
- Shrinking the C drive to make some free space for Ubuntu
- Changing the BIOS configuration in order to boot from the Ubuntu bootable USB key

I do not have the secureboot mode because I have a BIOS and not a UEFI.

When I booted from the Ubuntu USB key, the installation screen appeared.

Then I clicked on the "Install Ubuntu" option and then the following errors started appearing:

[drm:atom_op_jump] *ERROR* atombios stuck in loop for more than 5 seconds
[drm:atom_execute_table_locked] *ERROR* atombios stuck executing E046

Could you help me please?

ondoho · 08-07-2015, 11:18 AM

i did a websearch on "ubuntu atombios stuck", and it seems to be related to hybrid graphics:
http://askubuntu.com/questions/14250...ng-to-discrete
https://bugzilla.kernel.org/show_bug.cgi?id=51381

it appears that you have to blacklist one of the 2 cards (if that is the case in your laptop) - most probably the high-performance card.

maybe you can also achieve something through a bios setting (like "deactivate radeon card during boot" maybe?).

if you need further assistance, tell us what you tried in as much detail as possible, plus the output of

Code:

lspci -k

David_Dev · 08-07-2015, 11:32 AM

Quote:

Originally Posted by ondoho

i did a websearch on "ubuntu atombios stuck", and it seems to be related to hybrid graphics:
http://askubuntu.com/questions/14250...ng-to-discrete
https://bugzilla.kernel.org/show_bug.cgi?id=51381

it appears that you have to blacklist one of the 2 cards (if that is the case in your laptop) - most probably the high-performance card.

maybe you can also achieve something through a bios setting (like "deactivate radeon card during boot" maybe?).

if you need further assistance, tell us what you tried in as much detail as possible, plus the output of

Code:

lspci -k

Firstly, I want to thank you for your answer.
My BIOS does not allow me to desactivate the radeon card during boot because it does not have this option.

I also have one question. How can I get the Linux terminal during the Ubuntu installation ? Because after showing the errors I mentioned before, the screen freezes...

ondoho · 08-08-2015, 01:41 PM

i thought you don't click on "Install Ubuntu", but on "Try Ubuntu (without installing)".

In any case, if you get stuck, try pressing Ctrl+Alt+F2 and see if that brings you to a login prompt.
Or, boot straight into recovery mode (it may be called differently, but it's definitely an option in the first boot menu).

David_Dev · 08-08-2015, 01:48 PM

Quote:

Originally Posted by ondoho

i thought you don't click on "Install Ubuntu", but on "Try Ubuntu (without installing)".

In any case, if you get stuck, try pressing Ctrl+Alt+F2 and see if that brings you to a login prompt.
Or, boot straight into recovery mode (it may be called differently, but it's definitely an option in the first boot menu).

Here you have the lspci -k command result as you have asked:

Code:

internet@internet-laptop:~$ lspci -k
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
	Kernel modules: shpchp
00:03.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 1)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
	Kernel driver in use: ahci
	Kernel modules: ahci
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
	Kernel driver in use: ohci_hcd
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
	Kernel driver in use: ehci_hcd
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 41)
	Kernel driver in use: piix4_smbus
	Kernel modules: i2c-piix4
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
	Kernel driver in use: ohci_hcd
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
	Kernel driver in use: ehci_hcd
00:18.0 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller
	Kernel modules: amd64_edac_mod
00:18.3 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
	Kernel driver in use: radeon
	Kernel modules: radeon
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel
02:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5000 Series]
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
	Kernel driver in use: r8169
	Kernel modules: r8169
04:00.0 Network controller: Broadcom Corporation Device 4727 (rev 01)
internet@internet:~$

thank you for your help !

ondoho · 08-08-2015, 03:54 PM

you have indeed two graphic cards in there (both radeon).
did you read the 2 links i gave you and tried to troubleshoot the problem further, including blacklisting (which is a linux thing, not bios)?

your first step is probably to figure out how to get to a text console during install.

or maybe you have to add some kernel parameter that disables graphics during install. search 'nomodeset'.
play with the boot menu when booting the live disk, there should be some option there, like "failsafe" and whatnot.

here's another random link from ubuntu's pages:
http://askubuntu.com/questions/50306...rivers-install
(i was searching 'ubuntu hp g62 radeon')

fatmac · 08-09-2015, 04:51 AM

Why were you following that link, you said you don't have UEFI.

I have an HP G62 that I have put several Debian based systems on, (prior to systemd), with no problems at all.

I, personally don't like Ubuntu, so have not tried it, but the problem may be a bad download, did you check it?

David_Dev · 08-09-2015, 01:11 PM

Quote:

Originally Posted by fatmac

Why were you following that link, you said you don't have UEFI.

I have an HP G62 that I have put several Debian based systems on, (prior to systemd), with no problems at all.

I, personally don't like Ubuntu, so have not tried it, but the problem may be a bad download, did you check it?

Hi Fatmac,

Thank you very much for your answer.
Well, I suppose that the no-UEFI installation is similar to the UEFI installation. Consequently, I followed the tutorial.

I checked the integrity of the USB Ubuntu device and I did not find problems.

ondoho · 08-09-2015, 02:22 PM

David_Dev, if i were you i'd try a few other distros, maybe they just work.

if you continue seeing this error message, then i guess you are affected by this problem/bug that i linked earlier, and there's probably no "easy way". on first glance, there seem to be workarounds. consider it a gift: you can start learning linux from the ground up.

@fatmac et al.: i searched this hp g62 model yesterday, and there seem to be many different submodels; some have plain intel onboard graphics, some have intel/radeon, and some even seem to have 2 radeon cards/chips?

David_Dev · 08-09-2015, 02:35 PM

Quote:

Originally Posted by ondoho

David_Dev, if i were you i'd try a few other distros, maybe they just work.

if you continue seeing this error message, then i guess you are affected by this problem/bug that i linked earlier, and there's probably no "easy way". on first glance, there seem to be workarounds. consider it a gift: you can start learning linux from the ground up.

@fatmac et al.: i searched this hp g62 model yesterday, and there seem to be many different submodels; some have plain intel onboard graphics, some have intel/radeon, and some even seem to have 2 radeon cards/chips?

I gonna try to deactivate one of the two graphic cards as you suggest.
You are right, I've just tried to install Ubuntu 10.04.3 and it works !!! I only have one problem with my Wifi card. In fact, I am not able to get my laptop connected to the wifi and I don't understand why.

ondoho · 08-12-2015, 02:15 PM

Ubuntu 10.04? are you sure? because i'm pretty sure that's long outdated, end of life.
according to this list you should choose at least 12.04. LTS.
chances are that will also solve your wireless problems.
if not, start a new thread for that.

David_Dev · 08-13-2015, 05:14 AM

Yes it is Ubuntu 10.04.
I'm gonna try Ubunyu 12.04 LTS.
Thank you for your suggestion.