Unfortunately, no help will come from Alienware themselves:
Original letter:
-------------------
I am interested in a customized Area 51m 5500 Alienware laptop.
However, a determinant factor for me is to know whether Alienware provides any support for the Linux operating system, or certifies in any way that the hardware inside the laptop is supported by current Linux distributions.
If that were not the case, is it possible to obtain from Alienware a detailed list of all the components inside the laptop (brand, model, chipset, etc) so potential buyers can verify whether or not this material is Linux compatible?
-------------------
Reply from Alienware:
-------------------
We truly appreciate your interest in our systems. Unfortunately, Alienware does not support Linux and we cannot guarantee that the components we use would be compatible with Linux. Currently all our systems are being sold only with Windows XP Home, Professional or Media Center Edition.
Due to internal policies, we are not able to disclose any information regarding our providers.
We hope this information proves to be helpful and we apologize for any inconvenience this may cause you. If you have any other questions or technical issues, do not hesitate to contact us again, or visit our Knowledge Base at
http://support.alienware.com.
Thank you for choosing Alienware and have a nice day.
---------------
P.