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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 01-25-2015, 07:36 PM   #16
lavere
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Registered: Jun 2011
Posts: 26

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Quote:
Originally Posted by Ztcoracat View Post
Since Mint won't shut down properly either that leads me to thinking and being suspicious of something prorietary in the way.
It may be a hidden partition that Windows has that is preventing things.
This laptop uses a hidden EFI partition which was a new thing to me. To get grub to boot, I had to put it in the EFI partition. Here is a listing of the partitions on my laptop as reported by gparted (since I couldn't figure out how to imbed an image):

Partition File System Mount Point Label Flags
/dev/sda1 ntfs Recovery hidden, diag
/dev/sda2 fat32 /boot/efi ESP boot
/dev/sda3 unknown msftres
/dev/sda4 ntfs Acer msftdata
/dev/sda6 ext4 /
/dev/sda7 ext4 /home
/dev/sda9 ext4
/dev/sda8 linux-swap
/dev/sda5 ntfs Push Button Reset hidden, diag

Sorry. The forum software concat'd all my spacing....


Quote:
A lot of folks here were not able to install Linux on their Windows machines until they disabled the "secure boot"
I had to do this, too.

Quote:
All of the drivers are listed in the output of lsmod. I'm not the best member for interpreting that output and if the modules are loading or not. I'll have to ask another members advice on that.
Here is the pertinent output from lsmod:

Module Size Used by
rts5139 335409 0

Quote:
What mobo do you have? If you don't know; run:
Code:
lspci -vvv
If I can find the PDF online to your mobo it might help.
I couldn't find the motherboard listed in lspci -vvv, but using sudo lshw I found this info:
(It includes the BIOS and CPU information too.)

*-core
description: Motherboard
product: Aspire ES1-512
vendor: Acer
physical id: 0
version: V1.06
serial: NXMRWAA001435030506600
slot: Type2 - Board Chassis Location
*-firmware
description: BIOS
vendor: Insyde Corp.
physical id: 0
version: V1.06
date: 08/11/2014
size: 64KiB
capacity: 3008KiB
capabilities: pci upgrade shadowing cdboot bootselect edd int9keyboard int14serial int17printer int10video acpi usb zipboot biosbootspecification netboot
*-cpu
description: CPU
product: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz
slot: CPU 1
size: 498MHz
capacity: 2573MHz
width: 64 bits
clock: 83MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer rdrand lahf_lm 3dnowprefetch ida arat epb dtherm tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms cpufreq


Quote:
Did you install Ubuntu and Mint in EFI mode?
I'm not sure. I installed the grub in the EFI partition, which on this machine is a 300MB FAT32 partition sda2. When I installed Ubuntu, I resized the windows C: drive partition and installed the linux / directory and the /home directory there and used the rest of the unpartitioned space for swap.

Quote:
I looked up your laptop specification on several different searches and could find what BIOS your machine has.
What BIOS do you have? Is it the new click BIOS?
See the listing above. It's Insyde BIOS V1.06


Quote:
I'm starting to lean more towards that too now.
The problem is that I don't know which piece of hardware is the problem or if it's Windows is causing the problem.

Can you give us more information on 'Valleyview'? Or a website?
I found this: http://www.intel.com/content/www/us/...%26offset%3D10

I got 22 hits at intel.com and 404 errors on everything I tried regarding linux. Maybe they're trying to resolve the issue.

Most of my machine involves Valleyview. Here is a listing from lshw:

*-pci
description: Host bridge
product: ValleyView SSA-CUnit
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 0e
width: 32 bits
clock: 33MHz
*-display
description: VGA compatible controller
product: ValleyView Gen7
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pm msi vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:109 memory:90000000-903fffff memory:80000000-8fffffff ioport:2050(size=8)
*-storage
description: SATA controller
product: ValleyView 6-Port SATA AHCI Controller
vendor: Intel Corporation
physical id: 13
bus info: pci@0000:00:13.0
version: 0e
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:107 ioport:2048(size=8) ioport:205c(size=4) ioport:2040(size=8) ioport:2058(size=4) ioport:2020(size=32) memory:9091c000-9091c7ff
*-usb
description: USB controller
product: ValleyView USB xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 0e
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:106 memory:90900000-9090ffff
*-generic UNCLAIMED
description: Encryption controller
product: ValleyView SEC
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:90800000-908fffff memory:90700000-907fffff
*-multimedia
description: Audio device
product: ValleyView High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 0e
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:110 memory:90910000-90913fff
*-pci:0
description: PCI bridge
product: ValleyView PCI Express Root Port
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:103 ioport:3000(size=4096)
*-pci:1
description: PCI bridge
product: ValleyView PCI Express Root Port
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:104 ioport:4000(size=4096) memory:90600000-906fffff
*-network
description: Wireless interface
product: QCA9565 / AR9565 Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 01
serial: 30:10:b3:35:41:88
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=3.13.0-44-generic firmware=N/A ip=192.168.1.107 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
resources: irq:18 memory:90600000-9067ffff memory:90680000-9068ffff
*-pci:2
description: PCI bridge
product: ValleyView PCI Express Root Port
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:105 ioport:1000(size=4096) memory:90500000-905fffff ioport:90400000(size=1048576)
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth0
version: 0c
serial: 20:6a:8a:98:3e:9a
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-2_0.0.1 02/06/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:108 ioport:1000(size=256) memory:90500000-90500fff memory:90400000-90403fff
*-isa
description: ISA bridge
product: ValleyView Power Control Unit
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 0e
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: latency=0
*-serial UNCLAIMED
description: SMBus
product: ValleyView SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 0e
width: 32 bits
clock: 33MHz
capabilities: pm cap_list
configuration: latency=0
resources: memory:90918000-9091801f ioport:2000(size=32)

Quote:
Generally when people have performance and hardware troubles installing a higher version of the kernel solves that.
But you already tried that right?
uname -a says:
Linux tracy-Aspire-ES1-512 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
That's the latest update as far as I know.

Quote:
Even more intresting, different kernels may use different drivers to control the same hardware.
True. I experimented with different kernels while using Mint. If I'm not crazy (entirely possible) there was some of the earlier kernels that DID allow a normal shutdown. But they also caused other problems so I abandoned that project and went back to Ubuntu to work through those issues. Mint gave me a lot of headaches over graphics, errors about running in "software rendering" mode, video acceleration could not be used resulting in much higher cpu usage.
 
Old 01-25-2015, 10:08 PM   #17
Ztcoracat
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Registered: Dec 2011
Distribution: Slackware
Posts: 7,961
Blog Entries: 12

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My Sony Vaio has Insyde BIOS made by the Corporation "Insyde" From the research I did this corportion makes UEFI BIOS for Microsoft. I have Phoenix BIOS by Insyde. I'm thinking you have the same.

I'll look in my BIOS on my Vaio tomorrow and see if I can see a way to have more control over the monitor and graphics card and let you know.

Quote:
Module Size Used by
rts5139 335409 0
Not sure if this is the driver for your wifi card or your graphics card.
Try dmesging the driver and see what it tells you.
Code:
dmesg | grep (name of driver)
To find out if the driver is functioning properly run:
Code:
lsmod | grep (name of driver)
Did you get any errors or warnings?

I'll have to read through all of the output you posted and do some research.

-:-You can try adding noapic to the kernel line but it may not work. You can always undue what you did if it didn't work.-:-
Quote:
for some people, adding the kernel boot parameters "noapic" fixes the problem:
Quote:
once i did this, my computer still didn't shut down, but it gave me this helpful message: "irq 19: nobody cared (try booting with the "irqpoll" option)". so i also added the "irqpoll" kernel boot parameter, and ever since it has shut down beautifully. this has to do with intel and linux not playing well together.
http://devblog.alexsapps.com/2013/01...esnt-shut.html

I have found that there are a number of people with Acer's that have this problem.
This is the only solved thread I've found so far. Hope it helps-
http://forums.linuxmint.com/viewtopi...=58179&start=0
http://forums.linuxmint.com/viewtopi...reeze*#p305367
 
Old 01-27-2015, 09:16 PM   #18
lavere
LQ Newbie
 
Registered: Jun 2011
Posts: 26

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by Ztcoracat View Post
My Sony Vaio has Insyde BIOS made by the Corporation "Insyde" From the research I did this corportion makes UEFI BIOS for Microsoft. I have Phoenix BIOS by Insyde. I'm thinking you have the same.

I'll look in my BIOS on my Vaio tomorrow and see if I can see a way to have more control over the monitor and graphics card and let you know.


Not sure if this is the driver for your wifi card or your graphics card.
Try dmesging the driver and see what it tells you.
Code:
dmesg | grep (name of driver)
To find out if the driver is functioning properly run:
Code:
lsmod | grep (name of driver)
Did you get any errors or warnings?

I'll have to read through all of the output you posted and do some research.

-:-You can try adding noapic to the kernel line but it may not work. You can always undue what you did if it didn't work.-:-


http://devblog.alexsapps.com/2013/01...esnt-shut.html

I have found that there are a number of people with Acer's that have this problem.
This is the only solved thread I've found so far. Hope it helps-
http://forums.linuxmint.com/viewtopi...=58179&start=0
http://forums.linuxmint.com/viewtopi...reeze*#p305367
Based on these suggestions, I made the following changes to my grub file:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash noapic irqpoll"

Lo and Behold....... it shuts down and powers off!!!!!

Since this change, however
Code:
dmesg | grep -a error
yields this:

[ 9.670924] dw_dmac: probe of INTL9C60:00 failed with error -22
[ 9.759249] i2c_designware: probe of 80860F41:00 failed with error -22
[ 15.456366] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro

Additionally, there are two messages that flash by quickly in the boot sequence, one in white text and one in yellow text. (What's the significance of these colors?) From what I could see (it went by fast) it had to do with the i2c_designware issue listed above.

I will do more investigation on this and will report back, but for now, my machine will shut down/power down and also it will shut down/restart! Woo Hoo. That's a kick.

Thanks to all who got me this far, in particular, thanks to Ztcoracat. Your help was crucial.
 
Old 01-27-2015, 09:40 PM   #19
Ztcoracat
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Registered: Dec 2011
Distribution: Slackware
Posts: 7,961
Blog Entries: 12

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Quote:
Lo and Behold....... it shuts down and powers off!!!!!
Good for you; lavere!-
Bet your happy now:-

I thought that one of those links might do the trick.

I've seen terminal output in red, green and yellow before. (not sure what the different color indicates)

Your very Welcome; glad I could help.-
 
Old 01-28-2015, 10:49 AM   #20
dijetlo
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Registered: Jan 2009
Location: RHELtopia....
Distribution: Solaris 11.2/Slackware/RHEL/
Posts: 1,491
Blog Entries: 2

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If they roll past in the boot screen then they ought to be in dmesg, Lavere
 
Old 11-01-2017, 05:53 AM   #21
jitu121
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Registered: Nov 2017
Posts: 1

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Laptop Wonít Shutdown Problem In Windows 10

Here is how to fix Laptop Wonít Shutdown Problem In Windows 10.
First of all, click on the Windows icon and when it expands out, click on the Settings app.
When the Settings app opens up, click on the System option.
Find the option Power & sleep from the left pane of the System window. Now in the right window pane, look for a link that says Additional power settings and click on it.
A separate window named Power Options opens up. You need to find and click on the link that says Choose what the power buttons do from the left window pane as shown in the screenshot given below.
If you scroll down through the window that gets opened up, you will be able to see that the Shutdown settings are greyed out. To ungrey them,you need to click on the link that says Change settings that are currently unavailable. If you have any doubts, refer to the following screenshot.
Now the Shutdown settings will be ungreyed. Uncheck the check box corresponding to the option that says Turn on fast startup (recommended). Thatís it. Hit the Save changes button and you can exit.
 
  


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