Lenovo Thinkpad E595 IRQ #7 And ACP Audio problems

kelleci · 04-06-2020, 10:04 AM

Hi,
I am using my new thinkpad e595 with linux mint and kernel 5.3.0-45.In dmesg i have 2 questions to ask.
First one is "irq 7: nobody cared (try booting with the "irqpoll" option)" error.I have searched online but a few results came in.Second one is "snd_pci_acp3x 0000:05:00.5: Invalid ACP audio mode : 2" sometimes headphone jack is not working i have to reboot to properly work.Other than this 2 issues system boots and runs fine.Here i am attaching all logs to diagnose it.My cpu is AMD 3700U with vega 10 graphics.I already tried with kernel 5.6.1 and still same results.

System Properties:

Code:

 MMMMMMMMMMMMMMMMMMMMMMMMMmds+.        OS: Mint 19.3 tricia
 MMm----::-://////////////oymNMd+`     Kernel: x86_64 Linux 5.3.0-45-generic
 MMd      /++                -sNMd:    Uptime: 1h 21m
 MMNso/`  dMM    `.::-. .-::.` .hMN:   Packages: 2372
 ddddMMh  dMM   :hNMNMNhNMNMNh: `NMm   Shell: bash 4.4.20
     NMm  dMM  .NMN/-+MMM+-/NMN` dMM   Resolution: 1920x1080
     NMm  dMM  -MMm  `MMM   dMM. dMM   WM: Compiz
     NMm  dMM  -MMm  `MMM   dMM. dMM   WM Theme: Mint-Y
     NMm  dMM  .mmd  `mmm   yMM. dMM   CPU: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx @ 8x 2.3GHz
     NMm  dMM`  ..`   ...   ydm. dMM   GPU: AMD RAVEN (DRM 3.33.0, 5.3.0-45-generic, LLVM 9.0.0)
     hMM- +MMd/-------...-:sdds  dMM   RAM: 2070MiB / 13972MiB
     -NMm- :hNMNNNmdddddddddy/`  dMM  
      -dMNs-``-::::-------.``    dMM  
       `/dMNmy+/:-------------:/yMMM  
          ./ydNMMMMMMMMMMMMMMMMMMMMM  
             \.MMMMMMMMMMMMMMMMMMM

Dmesg:

Code:


[    0.523580] pci 0000:05:00.0: Video device with shadowed ROM at [mem 0x000c0000-0x000dffff]
[    0.523591] pci 0000:05:00.1: D0 power state depends on 0000:05:00.0
[    0.523983] pci 0000:05:00.4: enabling device (0000 -> 0002)
[    0.524108] PCI: CLS 32 bytes, default 64
[    0.524147] Trying to unpack rootfs image as initramfs...
[    1.178875] Freeing initrd memory: 67392K
[    1.178928] pci 0000:00:00.2: AMD-Vi: Unable to write to IOMMU perf counter.
[    1.179103] pci 0000:00:00.2: can't derive routing for PCI INT A
[    1.179104] pci 0000:00:00.2: PCI INT A: not connected
[    1.179536] pci 0000:00:01.0: Adding to iommu group 0
[    1.179716] pci 0000:00:01.1: Adding to iommu group 1
[    1.179930] pci 0000:00:01.2: Adding to iommu group 2
[    1.180103] pci 0000:00:01.3: Adding to iommu group 3
[    1.180310] pci 0000:00:01.6: Adding to iommu group 4
[    1.180518] pci 0000:00:08.0: Adding to iommu group 5
[    1.180689] pci 0000:00:08.1: Adding to iommu group 6
[    1.180716] pci 0000:00:08.2: Adding to iommu group 5
[    1.180911] pci 0000:00:14.0: Adding to iommu group 7
[    1.180928] pci 0000:00:14.3: Adding to iommu group 7
[    1.181106] pci 0000:00:18.0: Adding to iommu group 8
[    1.181134] pci 0000:00:18.1: Adding to iommu group 8
[    1.181151] pci 0000:00:18.2: Adding to iommu group 8
[    1.181166] pci 0000:00:18.3: Adding to iommu group 8
[    1.181182] pci 0000:00:18.4: Adding to iommu group 8
[    1.181198] pci 0000:00:18.5: Adding to iommu group 8
[    1.181214] pci 0000:00:18.6: Adding to iommu group 8
[    1.181230] pci 0000:00:18.7: Adding to iommu group 8
[    1.181464] pci 0000:01:00.0: Adding to iommu group 9
[    1.181650] pci 0000:02:00.0: Adding to iommu group 10
[    1.181851] pci 0000:03:00.0: Adding to iommu group 11
[    1.182035] pci 0000:04:00.0: Adding to iommu group 12
[    1.182358] pci 0000:05:00.0: Adding to iommu group 13
[    1.182506] pci 0000:05:00.0: Using iommu direct mapping
[    1.182598] pci 0000:05:00.1: Adding to iommu group 14
[    1.182626] pci 0000:05:00.2: Adding to iommu group 14
[    1.182653] pci 0000:05:00.3: Adding to iommu group 14
[    1.182680] pci 0000:05:00.4: Adding to iommu group 14
[    1.182723] pci 0000:05:00.5: Adding to iommu group 14
[    1.182750] pci 0000:05:00.6: Adding to iommu group 14
[    1.182766] pci 0000:06:00.0: Adding to iommu group 5
[    1.183037] pci 0000:00:00.2: AMD-Vi: Found IOMMU cap 0x40
[    1.183038] pci 0000:00:00.2: AMD-Vi: Extended features (0x4f77ef22294ada):
[    1.183039]  PPR NX GT IA GA PC GA_vAPIC
[    1.183041] AMD-Vi: Interrupt remapping enabled
[    1.183041] AMD-Vi: Virtual APIC enabled
[    1.183618] AMD-Vi: Lazy IO/TLB flushing enabled


[    2.219799] sd 0:0:0:0: [sda] Attached SCSI disk
[    2.235305] logitech-djreceiver 0003:046D:C52F.0001: hidraw0: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:05:00.3-4/input0
[    2.259290] [drm] Initialized amdgpu 3.33.0 20150101 for 0000:05:00.0 on minor 0
[    2.353270] irq 7: nobody cared (try booting with the "irqpoll" option)
[    2.353274] CPU: 3 PID: 269 Comm: systemd-udevd Not tainted 5.3.0-45-generic #37~18.04.1-Ubuntu
[    2.353275] Hardware name: LENOVO 20MASKED/20MASKED, BIOS R11ET35W (1.15 ) 02/19/2020
[    2.353276] Call Trace:
[    2.353277]  <IRQ>
[    2.353282]  dump_stack+0x6d/0x95
[    2.353285]  __report_bad_irq+0x35/0xc0
[    2.353287]  note_interrupt+0x24b/0x2a0
[    2.353288]  handle_irq_event_percpu+0x54/0x80
[    2.353289]  handle_irq_event+0x3b/0x60
[    2.353290]  handle_fasteoi_irq+0x7c/0x130
[    2.353292]  handle_irq+0x20/0x30
[    2.353294]  do_IRQ+0x50/0xe0
[    2.353295]  common_interrupt+0xf/0xf
[    2.353296]  </IRQ>
[    2.353299] RIP: 0010:acpi_ns_get_attached_data+0x15/0x34
[    2.353300] Code: fe 00 00 31 c0 5d c3 48 89 c2 48 89 c8 eb c7 b8 05 00 00 00 c3 0f 1f 44 00 00 48 8b 07 55 48 89 e5 48 85 c0 74 1c 80 78 09 1d <75> 11 48 39 70 10 75 0b 48 8b 40 18 48 89 02 31 c0 eb 0a 48 8b 00
[    2.353301] RSP: 0018:ffffa28800607ae0 EFLAGS: 00000246 ORIG_RAX: ffffffffffffffde
[    2.353302] RAX: ffff8c55edc4a870 RBX: 0000000000001001 RCX: 0000000000000000
[    2.353303] RDX: ffffa28800607b60 RSI: ffffffff825c2500 RDI: ffff8c55edc18f78
[    2.353303] RBP: ffffa28800607ae0 R08: 0000000000000000 R09: 0000000000000002
[    2.353304] R10: ffffa28800607a68 R11: ffff8c55ee15fc08 R12: ffffa28800607b60
[    2.353304] R13: 0000000000000000 R14: ffffffff825c2500 R15: ffff8c55edc18f78
[    2.353307]  ? acpi_initialize_hp_context+0x50/0x50
[    2.353311]  ? acpi_initialize_hp_context+0x50/0x50
[    2.353314]  acpi_get_data_full+0x65/0x97
[    2.353315]  acpi_get_device_data+0x31/0xb0
[    2.353316]  acpi_bus_get_device+0x10/0x20
[    2.353320]  acpi_find_extended_socket_device+0x29/0xa0 [fjes]
[    2.353323]  acpi_ns_walk_namespace+0x128/0x278
[    2.353326]  ? fjes_acpi_add+0xe0/0xe0 [fjes]
[    2.353328]  ? fjes_acpi_add+0xe0/0xe0 [fjes]
[    2.353329]  acpi_walk_namespace+0xf9/0x144
[    2.353330]  ? 0xffffffffc038d000
[    2.353333]  fjes_init_module+0x47/0xd0 [fjes]
[    2.353335]  do_one_initcall+0x4a/0x1fa
[    2.353338]  ? _cond_resched+0x19/0x40
[    2.353340]  ? kmem_cache_alloc_trace+0x1ff/0x210
[    2.353342]  do_init_module+0x5f/0x227
[    2.353344]  load_module+0x1b3f/0x21a0
[    2.353346]  ? wait_woken+0x80/0x80
[    2.353348]  __do_sys_finit_module+0xfc/0x120
[    2.353349]  ? __do_sys_finit_module+0xfc/0x120
[    2.353350]  __x64_sys_finit_module+0x1a/0x20
[    2.353351]  do_syscall_64+0x5a/0x130
[    2.353352]  entry_SYSCALL_64_after_hwframe+0x44/0xa9
[    2.353353] RIP: 0033:0x7fd2cac2e839
[    2.353354] Code: 00 f3 c3 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 40 00 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 1f f6 2c 00 f7 d8 64 89 01 48
[    2.353355] RSP: 002b:00007ffe2c3f5c98 EFLAGS: 00000246 ORIG_RAX: 0000000000000139
[    2.353355] RAX: ffffffffffffffda RBX: 0000555c763e3150 RCX: 00007fd2cac2e839
[    2.353356] RDX: 0000000000000000 RSI: 00007fd2ca90d145 RDI: 0000000000000005
[    2.353356] RBP: 00007fd2ca90d145 R08: 0000000000000000 R09: 00007ffe2c3f5db0
[    2.353357] R10: 0000000000000005 R11: 0000000000000246 R12: 0000000000000000
[    2.353357] R13: 0000555c763fd740 R14: 0000000000020000 R15: 0000555c763e3150
[    2.353358] handlers:
[    2.353361] [<0000000004a9a79f>] amd_gpio_irq_handler
[    2.353362] Disabling IRQ #7


[    3.926519] snd_pci_acp3x 0000:05:00.5: enabling device (0000 -> 0002)
[    3.926693] snd_pci_acp3x 0000:05:00.5: Invalid ACP audio mode : 2
[    3.930896] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[    3.934866] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[    3.946021] Non-volatile memory driver v1.3

cat /proc/interrupts:

Code:

            CPU0       CPU1       CPU2       CPU3       CPU4       CPU5       CPU6       CPU7       
   0:         34          0          0          0          0          0          0          0  IR-IO-APIC    2-edge      timer
   1:          0          0          0        325          0          0          0          0  IR-IO-APIC    1-edge      i8042
   7:          0          0          0     100000          0          0          0          0  IR-IO-APIC    7-fasteoi   pinctrl_amd
   8:          0          0          0          0          1          0          0          0  IR-IO-APIC    8-edge      rtc0
   9:          0      33951          0          0          0          0          0          0  IR-IO-APIC    9-fasteoi   acpi
  12:          0          0       8729          0          0          0          0          0  IR-IO-APIC   12-edge      i8042
  25:          0          0          0          0          0          0          0          0   PCI-MSI 4096-edge      AMD-Vi
  26:          0          0          0          0          0          0          0          0  IR-PCI-MSI 18432-edge      PCIe PME, aerdrv
  27:          0          0          0          0          0          0          0          0  IR-PCI-MSI 20480-edge      PCIe PME, aerdrv
  28:          0          0          0          0          0          0          0          0  IR-PCI-MSI 22528-edge      PCIe PME, aerdrv
  29:          0          0          0          0          0          0          0          0  IR-PCI-MSI 28672-edge      PCIe PME, aerdrv, pciehp
  30:          0          0          0          0          0          0          0          0  IR-PCI-MSI 133120-edge      PCIe PME
  31:          0          0          0          0          0          0          0          0  IR-PCI-MSI 135168-edge      PCIe PME
  33:          0      29220         51          0        795          0      18286          0  IR-PCI-MSI 2627584-edge      xhci_hcd
  34:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627585-edge      xhci_hcd
  35:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627586-edge      xhci_hcd
  36:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627587-edge      xhci_hcd
  37:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627588-edge      xhci_hcd
  38:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627589-edge      xhci_hcd
  39:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627590-edge      xhci_hcd
  40:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2627591-edge      xhci_hcd
  42:          0          0        245          0          0          0          0          0  IR-PCI-MSI 2629632-edge      xhci_hcd
  43:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629633-edge      xhci_hcd
  44:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629634-edge      xhci_hcd
  45:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629635-edge      xhci_hcd
  46:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629636-edge      xhci_hcd
  47:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629637-edge      xhci_hcd
  48:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629638-edge      xhci_hcd
  49:          0          0          0          0          0          0          0          0  IR-PCI-MSI 2629639-edge      xhci_hcd
  51:          0          0          0          0          0         19          0          0  IR-PCI-MSI 1572864-edge      rtsx_pci
  53:         31          0          0          0          0          0          0          0  IR-PCI-MSI 524288-edge      nvme0q0
  55:          0          0          0          0          0          0          0          0  IR-PCI-MSI 1048576-edge      enp2s0
  57:          0          0          0          6          0          0        261          0  IR-PCI-MSI 3145728-edge      ahci[0000:06:00.0]
  58:          0          0          0          0          0    1512323          0       8044  IR-PCI-MSI 2621440-edge      amdgpu
  59:       8155          0          0          0          0          0          0          0  IR-PCI-MSI 524289-edge      nvme0q1
  60:          0      13448          0          0          0          0          0          0  IR-PCI-MSI 524290-edge      nvme0q2
  61:          0          0      16389          0          0          0          0          0  IR-PCI-MSI 524291-edge      nvme0q3
  62:          0          0          0       8337          0          0          0          0  IR-PCI-MSI 524292-edge      nvme0q4
  63:          0          0          0          0      16151          0          0          0  IR-PCI-MSI 524293-edge      nvme0q5
  64:          0          0          0          0          0       7312          0          0  IR-PCI-MSI 524294-edge      nvme0q6
  65:          0          0          0          0          0          0      12013          0  IR-PCI-MSI 524295-edge      nvme0q7
  66:          0          0          0          0          0          0          0       6286  IR-PCI-MSI 524296-edge      nvme0q8
  67:          0          0          0          0          0          0          0          0  IR-PCI-MSI 524297-edge      nvme0q9
  68:          0          0          0          0          0          0          0          0  IR-PCI-MSI 524298-edge      nvme0q10
  69:          0          0          0          0          0          0          0          0  IR-PCI-MSI 524299-edge      nvme0q11
  70:          0          0          0          0          0          0          0          0  IR-PCI-MSI 524300-edge      nvme0q12
  72:          0        312          0          0          0          0          0          0  IR-PCI-MSI 2623488-edge      snd_hda_intel:card0
  73:          0          0      55416          0          0          0          0          0  IR-PCI-MSI 2633728-edge      snd_hda_intel:card1
  75:          0          0          0     471542          0          0          0          0  IR-PCI-MSI 2097152-edge      rtwpci
 NMI:          0          0          0          0          0          0          0          0   Non-maskable interrupts
 LOC:     694950     355852     697122     472101     686901     382647     678883     345840   Local timer interrupts
 SPU:          0          0          0          0          0          0          0          0   Spurious interrupts
 PMI:          0          0          0          0          0          0          0          0   Performance monitoring interrupts
 IWI:      53924      46913      49625      39773      49569      38012      49376      28673   IRQ work interrupts
 RTR:          0          0          0          0          0          0          0          0   APIC ICR read retries
 RES:    2467239    1441106    1709434     976605    1843684    1013910    1724358    1040173   Rescheduling interrupts
 CAL:      56505      38716      51453      34918      44756      37494      50884      35729   Function call interrupts
 TLB:     159774     121390     153096     111868     153450     116756     146306      98959   TLB shootdowns
 TRM:          0          0          0          0          0          0          0          0   Thermal event interrupts
 THR:          0          0          0          0          0          0          0          0   Threshold APIC interrupts
 DFR:          0          0          0          0          0          0          0          0   Deferred Error APIC interrupts
 MCE:          0          0          0          0          0          0          0          0   Machine check exceptions
 MCP:         10         10         10         10         10         10         10         10   Machine check polls
 HYP:          0          0          0          0          0          0          0          0   Hypervisor callback interrupts
 HRE:          0          0          0          0          0          0          0          0   Hyper-V reenlightenment interrupts
 HVS:          0          0          0          0          0          0          0          0   Hyper-V stimer0 interrupts
 ERR:          0
 MIS:          0
 PIN:          0          0          0          0          0          0          0          0   Posted-interrupt notification event
 NPI:          0          0          0          0          0          0          0          0   Nested posted-interrupt event
 PIW:          0          0          0          0          0          0          0          0   Posted-interrupt wakeup event

lspci:

Code:

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a809
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso (rev c1)
05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de
05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df
05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0
05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1
05:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Device 15e2
05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3
06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 61)

Could someone point me right direction?
Regards.

tinfoil3d · 04-09-2020, 10:46 PM

As always with new hardware we're usually on our own.
As a general troubleshooting: Do live distros work? If not, did you buy the lappy with windows onboard? Does that work without troubles?
Are there any BIOS options for sound card maybe, besies on/off, anything related to it at all?

kelleci · 04-10-2020, 03:18 AM

Thanks for your reply.
Live distros i have tried

ebian 10 Ubuntu 19.04 MX Linux etc.None of them worked except Mint 19.3.I have bought my laptop with freedos only but i installed windows 10 when i first buy it.In windows everything working fine but my main prupose to work with linux.It seems i have a new release from Linux Mint 20 in end of this month.
In BIOS nothing is releated with sound.

tinfoil3d · 04-10-2020, 04:13 AM

as bad as it may sound, end users are the main reason we have linux drivers being created/updated today... i would consider filing a bug to your distro and linux itself.

ondoho · 04-10-2020, 05:39 AM

Sorry, do you have an actual problem or are you just worried by these messages?
What are these problems exactly?

Have you tried booting with the "irqpoll" option?

How long has the hardware been on the market? Rule of thumb: less than a year, problems with Linux are likely.

tinfoil3d · 04-10-2020, 06:34 AM

Yep, he has sound troubles. Is it related to irqpoll suggesion from kernel idk. Depends on if it appears regardless of sound issues , that is, on every boot.

kelleci · 04-11-2020, 02:08 AM

Quote:

Originally Posted by ondoho

Sorry, do you have an actual problem or are you just worried by these messages?
What are these problems exactly?

Have you tried booting with the "irqpoll" option?

How long has the hardware been on the market? Rule of thumb: less than a year, problems with Linux are likely.

I have only sound jack problem. Sometimes it just works randomly, sometimes it works with laptop internal speaker, i mean sound comes both headphones and laptop internal speaker.

Sometimes no sound on headphones and internal speaker. I have tested this on windows 10 it just works fine.I have also checked 3.5mm jack for bad contact or solder joints which are fine too, so this is not a hardware issue.I have to reboot pc every time to fix sound.
Btw laptop is brand new.
I haven't tried with "irqpoll" option.I am away from my pc now, will try it and inform you.

Quote:

Originally Posted by tinfoil3d

as bad as it may sound, end users are the main reason we have linux drivers being created/updated today... i would consider filing a bug to your distro and linux itself.

I have never submitted a bug to linux kernel neither distro.Any suggestions?

tinfoil3d · 04-11-2020, 02:59 AM

Quote:

Originally Posted by kelleci

I have never submitted a bug to linux kernel neither distro.Any suggestions?

Me neither, but this would probably be a starting point: https://forums.linuxmint.com/viewtopic.php?t=280175
However as information on this seems to be very sparse and since you're using ubuntu fork, it makes sense to file it to ubuntu team if your attempts to get any attention fail. https://help.ubuntu.com/stable/ubunt...tu-bug.html.en or https://help.ubuntu.com/community/ReportingBugs (strangely enough this produces error 503 for me but it may be cached on google or elsewhere)
reporting it to mint may or may not be helpful as they're mostly just ubuntu packages, the process may differ slightly for mint, but in general you would need to compile all logs you can gather on this, be as precise as possible and try to provide all the data you can.
If the kernel in this particular mint version isn't ubuntu kernel then ubuntu team would not accept the report so maybe you should start with reporting it to mint after all.
Don't expect quick solution, this would go from mint to ubuntu and then to kernel, taking time along the way with people reviewing, asking for more details, etc.
It's as difficult as it may get for end user.

But since you mention it works flawlessly in windows it seems like it's not a hardware problem after all affecting linux only.
Good luck!

ondoho · 04-11-2020, 03:11 AM

Quote:

Originally Posted by kelleci

Sometimes it just works randomly, sometimes it works with laptop internal speaker, i mean sound comes both headphones and laptop internal speaker.

In a terminal, open 'alsamixer' and look for a setting called "Auto-Mute" and make sure it's enabled.

Quote:

I have never submitted a bug to linux kernel neither distro.Any suggestions?

File it with the distro, but be prepared to be told that you did it wrong, have to provide more info, or have to go "upstream", which means the software developers.
Not the kernel unless you have proof it has something to do with it.

kelleci · 08-03-2020, 12:01 PM

Hi again,
It has been a while when i last post.It seems sound issue exists only booting linux after windows 10 boot, i think windows mess it hardware somehow i don't know exactly.
If anyone interested only solution is disable built in battery on bios and plugin your ac adapter.Linux just works fine with this solution, i know it is annoying sadly.
I usually use linux instead of windows so not a big deal for me.