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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 08-09-2004, 11:25 PM   #1
Malakim
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Registered: Jul 2004
Location: Malmö, Sweden
Distribution: SuSE 9.1 Pro
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Unhappy Weird CD-ROM drive problem


Hi all!

I'm experienceing some weired behaviour on my SuSE 9.1 Pro system after updating with the latest kernel and other security related updates. The problem is that after the update one of my CD-drives keeps opening it's bay door. The device is an old CD-ROM drive mounted as slave behind a Memorex 24Maxx CD-RW drive.

The problem is only there in Linux, if I boot into Windows XP the drive keeps closed. This is getting really annoying, since I have one of those Chieftec chassis with a big door in front of the drives.

Has anyone else experienced this problem, or have any clues as to what might be the cause?

Regards,
Markus Svensson
 
Old 08-10-2004, 03:28 AM   #2
Thoreau
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If the old cdrom is an LG drive, you may need to update the firmware on it if possible. Some of those drives were coded not to spec and are causing issues in the later kernels. Most notably, the drive becomes inoperable in some instances. Mandrake 9.2 had issue with this and blew away the drive entirely due to the drive bug.
 
Old 08-10-2004, 02:45 PM   #3
Malakim
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I don't *think* it's an LG drive. I'll have to double chack it, though. However, it worked great with 2.6.X kernels before.

Also, the problem is not there if I boot to runlevel 3 (no X). This leads me to believe that the problem is somehow related to X/KDE.

Regards,
Markus Svensson

Last edited by Malakim; 08-10-2004 at 03:58 PM.
 
Old 08-13-2004, 06:31 AM   #4
Malakim
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Problem solved, by replacing the 2.6.7.104 kernel with the old 2.6.7.95. It seems that the new kernel doesn't play nice with some hardware combos.

Regards,
Markus Svensson
 
Old 09-08-2004, 02:49 PM   #5
Bateman
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Registered: Oct 2003
Distribution: Gentoo
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Unable to close tray

I have exactly the same problem with my drive. The tray keeps ejecting when running KDE3.2. However, I doubt that the kernel itself would be the issue. When I run Windowmaker (with the same kernel, of course), there are no problems regarding unwanted cd-bay openings.

My issue appeared when I, using Yast, updated my SuSE9.1 distribution. One of the KDE patches must have started to trig this problem. Is there any way that I can monitor what happens under KDE? I'm pretty familiar with the normal non-X-related processes but KDE is, for me, a big jungle...

Any suggestions are appreciated as I strongly dislike not being able to play CD:s...
 
Old 09-09-2004, 01:19 AM   #6
Malakim
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What kernel are you running? My problems disappearead when I went back to the old 2.6.7.95 kernel. The problem is there when running 2.6.104 and the new 2.6.108.

The differance between my problem and yours, is that my drive keeps ejecting even if I don't run X.

Regards,
Markus
 
Old 09-11-2004, 02:52 AM   #7
Bateman
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Quote:
Originally posted by Malakim
Also, the problem is not there if I boot to runlevel 3 (no X). This leads me to believe that the problem is somehow related to X/KDE.

Regards,
Markus Svensson
So the above quoted information is incorrect?

I'm running the 2.6 kernel with the 108 extension.

However, I have the feeling that one of the patches installed at the same time when Yast Online Update installs the kernel update, is causing our problems.

When You fell back to Your original kernel version - did You also reverse all other patches that were installed at the concerned update?


Kind regards,
Alex
 
Old 09-11-2004, 04:19 AM   #8
Bateman
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Registered: Oct 2003
Distribution: Gentoo
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It seems like the trigging application, causing kdeeject to constantly ouput the cdtray, is suseplugger (version 3.2.90). As soon as I terminate the program, everything works fine, and as soon as I enable it, kdeeject will be run.

However, apart from looking at my process list, I can't guarantee that suseplugger is originially behind the issue. As far as I've understood, suseplugger works together with several other application that use system hardware resources. Hopefully somebody else could isolate the problem better.

Malakim - are You running suseplugger? Try to disable it and see if it helps!

Kind regards,
Alex

Last edited by Bateman; 03-04-2010 at 03:20 AM.
 
Old 09-11-2004, 07:17 AM   #9
Malakim
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Registered: Jul 2004
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Hi,

I didn't rollback any other patches, I just downloaded the old kerlen RPM from SuSE's ftp and installed it onto of the new kernel. Works great. ;-)

I do have SuSEPlugger running, I'll try disabling it and see what happens. It's been a while, and I don't really remember if the problem was there without X/KDE. I'll try it when I find some time to play around.

Regards,
Markus Svensson
 
Old 09-20-2004, 08:27 PM   #10
v_tieleman
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Registered: Sep 2004
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Same problem

Hello,

Unfortunately I hadn't noticed your discussion going on. I've been struggling with the same problem of a cd-rom drive that keeps opening after I've run the automatic update. The 'good' news is that I simultaneously discovered that shutting down the 'SuSE hardware tool' aka 'suseplugger' stops problem from occuring. So, this does seem to work. Hopefully the guys from SuSE will come up with a real solution soon.

Vincent
 
Old 10-24-2004, 03:28 PM   #11
Nlogax
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Registered: Oct 2004
Location: London
Distribution: Ubuntu 5.04
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Count me down as having the same problem... also since running Online Update. I'm manually shutting down SuSE plugger each time I log into KDE.

SuSE9.1 with Mitsumi FX4830T CD-ROM drive.

Get busy my SuSE comrades! Actually, it's probably, as others have said, the kernel hardware support that is causing this problem. So, get busy Linus!
 
  


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