[SOLVED] Viewing the entire(from all users) print queue of a network printer

austinium · 05-06-2010, 05:01 AM

hi,

Is there any way to display the print queue for a networked printer. I need to find where in the queue my print jobs are, so that i know just when to walk up to the printer.

The printer is an HP Laserjet 4250
I am running Debian GNU/Linux 5.0 (Lenny)

From my computer i can only view my list of print jobs. Is there a way to view the printer's print queue which lists jobs from all users and not just me?

Thanks

EricTRA · 05-06-2010, 05:22 AM

Hello,

What printing system are you using on your Debian? CUPS or lp.

Kind regards,

Eric

austinium · 05-06-2010, 06:51 AM

I think its CUPS(i have cupsd running)

EricTRA · 05-06-2010, 06:54 AM

Hi,

Then if it's configured correctly you should be able to access the web interface at http://yourservername:631. In the webinterface you have a tab called Jobs, which normally shows active jobs, and two buttons to show Completed Jobs or All Jobs. If you set it to All Jobs you see all jobs from all users that print on your system on any printqueue.

Kind regards,

Eric

austinium · 05-06-2010, 07:13 AM

hi,

i did manage to bring up the web front-end(with just the IP address, didnt have to use the port). However it doesnt have the jobs tab. On the right theres a vertical list of options Device Status, Configuration Page,Supplies Status,....,Print.

Theres an option to log in to the page too...maybe the queue if only visible to user who have logged in? All the info i have mentioned is on the single tab on the page(Information - its got a yellow background).

Thanks

EricTRA · 05-06-2010, 07:20 AM

Hello,

Depending on your CUPS configuration there might be a need to login with an account that has permission to administer. Check your CUPS configuration file.

Code:

/etc/cups/cupsd.conf

Kind regards,

Eric

austinium · 05-06-2010, 07:31 AM

hi Eric,

Would viewing the Print Queue require me to have admin access of this printer? I am "normal-user" connected via LAN. I the printer installation was automatic and i didn't need any user ID or password then.

I did look at the conf file, it looks like all settings are at their default values.

Thanks

EricTRA · 05-06-2010, 07:45 AM

Hello,

If all settings are on default, try logging in with an admin account (a member of lpadmin group).

Kind regards,

Eric

pixellany · 05-06-2010, 09:05 AM

Where is the printer in question?

I assume that the person originally setting up the printer retains "ownership". They can allow the printer to be shared, but would probably not want you to see all of the jobs that are running or queued.

Please describe the configuration in more detail. You may be in a situation where you should not be looking at all the jobs waiting for that printer.

austinium · 05-06-2010, 11:06 PM

hi all,

thanks for your responses, i talked to the network admins here about this, and as pixellany said i am not supposed to be looking at the entire queue...so i am going to leave it at that... thanks a lot for your responses EricTRA and pixellany