LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices


Reply
  Search this Thread
Old 07-05-2012, 08:48 PM   #1
rabarrett
LQ Newbie
 
Registered: Jul 2012
Posts: 1

Rep: Reputation: Disabled
USB Bose sound crackling popping then dies


Hi, I've been trying to troubleshoot this issue for a while now. Any help would be much appreciated.

I'm having trouble getting my Bose "Companion 5 multimedia speakers" working with my installation of Ubuntu 12.04 (link to Bose product here: http://www.bose.com/controller?url=/...on_5/index.jsp ).

The issue seems to be low level (not just Ubuntu).

What happens:

When I boot into Ubuntu, I can get Rhythm box to play ok. However, if I try anything else (an .avi file, a webpage, or Clementine player with mp3 files) I get crackling, popping, or choppy sounds. If I move the mouse around, especially if it seems graphic intensive, the problem gets worse (more crackling noises). The more taxing it appears to be, the more likely it is that the sound will just die altogether until I reboot. For some reason the videos at www.bloomberg.com seem especially bad for it (my sound normally goes dead in under 45 seconds and won't work until reboot).
-Both my desktop running Ubuntu 12.04 and my laptop (running the same) have the same crackling problem.


Troubleshooting so far:
-A friend of mine who knows linux well tried to solve it for me without any luck. He took pulseaudio out of the equation, but still had the problem just using AlSA. Among the many things he tried was adjusting the latency, but that didn't help either.
-I've also tried things like adjusting the USB device settings in the config file from -2 to -1 so that it will use my USB sound and I also commented out the lines that would stop that. These don't do anything. (That really seems like it's for someone who is getting no sound at all, so it's not surprising this won't work.)
-My friend's laptop running his Archlinux could play my Bose USB speakers without any problems.
-I also tried setting my daemon.conf file to use 6 channels (based on this http://lotphelp.com/lotp/configure-u...surround-sound ) but that didn't work either.
-I recently used a DVD to boot into Ubuntu Studio 12.04 (because it uses a live audio kernel) and this happened:
-I got perfect sound for a minute or two
-When I started moving windows around while sound was playing, the sound died again.
-Perhaps more interesting:
-There is a headphone out jack on the Bose system. When I use it, the audio is perfect for all applications (even the deadly bloomberg.com videos with .avi playing at the same time and moving around windows).
-Also, there is an audio-in jack on the Bose system. I can use a male-to-male mini jack to go from my soundcard's output to the Bose input and then all sound works perfectly.
-However, it still requires the Bose to be plugged in to USB, otherwise I lose all sound.

Any thoughts?

Any suggestions for trouble shooting? (Or any suggestions for somewhere else to post to solve this?)

Any logs or other files I can provide to help someone help me work this out?

Your help is much appreciated!

Rick

BTW: I sometimes get people posting responses like "My Bose USB system works great with Ubuntu 12.04," without any more details. Is there anything I should ask such people to narrow down my problem?
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
data push from box to removable usb drive dies, then dies, then dies again. bodyofabanshee Linux - Server 11 03-15-2012 12:34 PM
Bose USB speakers configuration mandriva Democritus1989 Linux - Hardware 2 02-05-2009 10:58 AM
Recording using vgetty causes popping and crackling bakslashr Linux - General 0 05-05-2007 10:32 AM
help crackling/boiling soup sound in madriva 2006 with sound blaster audigy mbman Mandriva 1 01-14-2006 11:23 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware

All times are GMT -5. The time now is 06:53 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration