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Old 10-23-2007, 01:20 AM   #1
LQ Newbie
Registered: Dec 2005
Location: Houston
Distribution: Ubuntu 8.04 Desktop on HP zv6130 AMD64 Laptop
Posts: 11

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Unable to mount the volume 'WD Passport'

I upgraded to Ubuntu 7.10. The WD Passport external portable hard disk was mountable and acessible at that time and appeared on my desktop whenever I plugged it into a usb port on my laptop.

Then something happened such that now when I plug it in, I get the following message:

Cannot mount volume.
Unable to mount the volume 'WD Passport'.

mount:wrong fs type,bad option,bad superblock on /dev/sda1,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try dmesg | tail or so

So I issue the following commands as suggested:
/> dmesg
FAT: Unrecognized mount option "usefree" or missing value

Then I open the Device Manager entry for WD Passport. It reads as follows:
strlist "ro","sync",...,"usefree"

Then I issue the following commands:
/> pg /etc/mtab
/> umount -l /dev/sda1
umount: /dev/sda1: not mounted

By the way...
/> uname -r

What to do? What to do? I don't know how to remove the "usefree" option if that's what it takes.

Thanks in advance
Old 10-24-2007, 06:03 PM   #2
LQ Guru
Registered: Sep 2003
Location: Danville, VA
Distribution: Slackware, Windows, FreeBSD, OpenBSD, Mac OS X
Posts: 5,296

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Hi mensahel, This should help.

The last post has a proposed fix.
Good luck. ;-)
Old 10-24-2007, 09:29 PM   #3
LQ Newbie
Registered: Dec 2005
Location: Houston
Distribution: Ubuntu 8.04 Desktop on HP zv6130 AMD64 Laptop
Posts: 11

Original Poster
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That did it! Thank you so much.


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