hello everybody,
i just brought a new external modem and i was trying to use it to get online under linux but something seem to be going wrong.the system says "Sorry, the modem doesn't respond". i try to dial up again but the message that i get still the same. what must i do in order to get it right?

thanks,
mch

Which version redhat, and are you running KDE or Gnome? (or did you load the lot, like me!)

Without knowing this, first try from a terminal window "modemtool&" and try setting up the modem. Check you are using the right serial port - easy to miss if you are used to Windows - instead of serial 1 or 2, you are looking at /dev/Stty0 or 1

If using Redhat 7.3, try the internet configuration tool, and check both these

cheers
Jim

Like jburford said see what serial port you actually hung
your modem at
link your /dev/modem to that, like;
ln -s /dev/ttySX /dev/modem (the X is your port no)
to see if your serial ports are recognized do
dmesg | fgrep tty

you can use kppp for dialling out, you can choose
whether you use the /dev/modem or the /dev/ttySX
in your setup
good luck

from this forum, i found one thread(posted by northfield on the 8/14/2002) which are exactly the same problem i facing with.the problem is, the solution there are not complete. it just only half solution that i get. if you guys type in "modem configuration" in the search engine, you guy will find what i mean in the result page.
maybe it will be better for me to explain my problem to you all.the problem is:
_____________________________________________
I opened up browser(s)
(1) Konqueror - typed in address
www.hotmail.com
Popup message: Unkown host: www.hotmail.com

clicked on the home button,
gave me similar error:

(2) Opened netscape,
Netscape is unable to locate the server home.netscape.com
Please check the server na,e and type again.

What shall I do, to server the web.(copy from northfield)
_______________________________________________

do i have to use kppp? i don't have this kppp. i only have kppp dialer.is kppp dialer is the same to kppp?i did try kppp dialer but also can not.what must i do??

p/s: have to remind that i have detected my modem and just can not get connected?
i did key in the command "ln -s /dev/ttS1 /dev/modem" and it work. the problem i facing is on top just like what i mention. hope is clear.

thanks,
mch

hello, is me again. mrGee, i have try to dial out using kppp but the problem is it also can not?when we used kppp dialer, there is a GUI pop up right.but it just now connected. my modem is detected but just cannot connected.how or what am i supose to do in order to get online?

help,
mch

Hi
So your kppp is really connecting to your isp, i guess
the popup you mean is the one asking about your root
password ? -or is it the log pop up -
After connecting;
Go to a console and type ping 213.95.15.200 or another
ip no you know that is at the web. If it respons type
ping www.suse.de or any other name; does n't response?
then feed the right dns servers to your resolv.conf
They are provided by your isp, but you can put it in the
kppp setup also, kppp puts temp dns's in the resolv.conf.

For another dialout prog check wvdial (in combi with
redhat-config-network for setting up /etc/wvdial.conf)
man wvdial

hope this helps

mrGee,
sorry about my last post. cause i did not try hard enough. last night i have done it. i have online using linux.before this, i just click on the(menu) kde-> internet->kppp dialer, but it just don't work. after trying for some time, i try on the prompt. when i type "kppp", there was a GUI pop up and ask me to connect. then after key in the password, i click on the connect button. Wah!!! and the next minutes, i was in. thanks mrGee.

_______________________________________________
redhat-config-network for setting up /etc/wvdial.conf)
man wvdial
_________________________________________________

Ya! about the wvdial right! i also try to connect using it but just can not work out. are you using wvdial to online?
i had "pico /etc/wvdial.conf" to key in the
phone =****
user = ****
password = ****
manually.
but still can not?is there any way?


thankz,
mch

Hi
Well at the moment i use a smoothwall box using an isdn/TA
I used wvdial years ago and after that only kppp.
I did a setup on a rh 7.3 connecting an old 14.4 k serial
modem and made a wvdial attempt. It flunked .
I used the redhat-config-network prog to generate a
valid (at least i thought) /etc/wvdial.conf; it finds my modem
but gets stuck at dialling out complaining about a valid phone number
and i know for certain it should work, tried to edit the wvdial.conf but samo.
Well i don't need it anyway; just an experiment,
maybe it doesn't get past my prefix 0,, and is it a modem/
telephone thing, not using the prefix.
regards

oh and for some extra info;
http://www.tldp.org/HOWTO/Modem-HOWTO.html
always a good place to visit.

mrGee,
thank you for your help in solving my problem. i'm very appreciated it. hopefully i will be able to help others in the future just like you all.

thanks mrGee.

regards,
mch

your are welcome