[SOLVED] Terrible Audio Problems

masahutiga · 10-12-2018, 07:20 PM

Hello, I had another account and posted about this but I lost password. Well I have a m audio usb sound card and it works Ok for the most part but once or twice a day it will make these terrible static noises. I have no idea what it could be (i am on debian 9.5 ). so you can really know what I am talking about I have an audio file that I made that mimics how the problem sounds almost exactly. It happends when I am listening to audio on the internet such as youtube. I have a fresh install of Debian but ive done a good amount of config after installing. Please listen to the entire audio clip AND MAKE SURE YOUR HEADPHONES ARE TURNED DOWN.

https://soundcloud.com/user-609993072/sound-example

thank you.

hal8000b · 10-13-2018, 12:38 PM

Can you post a link to the exact M-Audio sound card you have.
Is it this one?

https://www.whybuynew.co.uk/studio-e...CABEgImUfD_BwE

The sound clip severly distorts, then sounds like white noise.
Does the USB sound card drive your speakers directly or do you take output to separte amplifier, then to speakers?

masahutiga · 10-13-2018, 02:09 PM

Yes, It goes directly to headphones here is what I have exactly:

http://avid.force.com/pkb/articles/e...ilePre-Drivers

hal8000b · 10-13-2018, 06:05 PM

Check your USB lead.

Whilst playing some audio stream, keep volume low and wiggle each end of USB cable.
If the cable or connectors are bad, by moving the cable you may be able to prove that
the USB cable is at fault.
The same goes for the M-audio power supply. If the sound card has external power, try
gently wiggling cable.

Other than those suggestions, there is a support email to the manufacturer on the link
you provided.

You also say once or twice a day?
How long does distortion last?
Does sound then revert back to normal audio?

TB0ne · 10-15-2018, 03:40 PM

Quote:

Originally Posted by masahutiga

Hello, I had another account and posted about this but I lost password.

Did you read the LQ Rules/guidelines, where they say not to create another account, but email them to get it reset? What was your other user ID??

Quote:

Well I have a m audio usb sound card and it works Ok for the most part but once or twice a day it will make these terrible static noises. I have no idea what it could be (i am on debian 9.5 ). so you can really know what I am talking about I have an audio file that I made that mimics how the problem sounds almost exactly. It happends when I am listening to audio on the internet such as youtube. I have a fresh install of Debian but ive done a good amount of config after installing.

Without knowing what the "good amount of config" you've done is, we can't really tell you much. Have you tried a live image of Ubuntu/Mint/Fedora to see if the problem abates?

Don't see any software on that website related to Linux, just Mac and Windows. If it's just a few times a day, some obvious questions are:

What are you doing when this happens? Same thing every time?
Is the interval constant?
Are you moving anything (jack/computer/whatever) that jostles a wire?
What built-in audio does your computer have? Does *IT* work with no problems?

::EDIT::
Related to this thread, where you didn't follow up?
https://www.linuxquestions.org/quest...-a-4175640264/

You just mention Firefox/YouTube/Internet audio...does an audio FILE cause the same problems????

masahutiga · 10-15-2018, 05:58 PM

Hello everyone I forgot to reply have been busy I apologize. Well I contacted Debian support and got things sorted out but I talked with them and found that Debian is not really the linux distro I am looking for to work well with multimedia. thanks for your help everyone