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Old 12-02-2023, 06:35 AM   #1
illix
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Unhappy Sudden green screen of death on GNOME ( Wayland ) with RX 7800 XT


Hello folks,

I have experienced a very weird issue that I haven’t experienced before: A green screen of death.

First of all I wanna share my system specs:
CPU: Ryzen 9 3900x
GPU: AMD Radeon RX 7800 XT
Motherboard: B550 chipset
Power supply: 750W
RAM: 32 GB DDR4-3600 memory

I have two monitors. One 1920x1080 60 Hz ( no adaptive sync ) monitor and one 2560x1440 165 Hz ( with adaptive sync ) running in parallel.

Before I had bought the RX 7800 XT, I never experienced any issues with my computer, everything worked just fine, as one would expect. My GPU was the GTX 1050 Ti and I was using the proprietary Nvidia drivers back then. With that GPU, however, I never experienced a green screen of death or anything similar. ( While I was running that GPU, I didn’t have the QHD monitor )

And then I bought the RX 7800 XT.

As I have two drives installed onto my system, I can dual boot into my Fedora system for productive work and into the Windows system, which I only use sometimes for gaming, so I don’t end up trashing my Fedora installation.

I began to notice that something’s wrong, when I was playing Starfield on Windows and I got a green screen of death on only my FHD screen. I thought, that it just was a windows-thing as Windows mostly seems to be a buggy mess and didn’t investigate further as it didn’t happen so often.

However, today I had the same problem on my Fedora installation. Out of the sudden, while reading some stuff in the browser, I saw the green screen of death only on my FHD monitor. In the booting process directly after the green screen, however, I noticed, that it was saying something like “Hardware error” which didn’t happen before the incident. I couldn’t find it in the logs, but maybe I was reading the wrong logs.

I find this very weird and would like to find out, what’s the problem. If you need specific logs or other information, feel free to ask for them, I’ll try to respond as fast as I can.

Thanks for reading!
 
Old 12-02-2023, 07:12 AM   #2
Arnulf
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Registered: Jan 2022
Location: Hanover, Germany
Distribution: Slackware
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Possible reasons:
  • Your FHD screen is dying.
  • Cable between graphics card and FHD screen is dying or connected loosely. Connections via HDMI and DP doesn't provide tight connections generally.
  • Your PSU is insufficient for AMD Radeon RX 7800 XT.
  • DOA of AMD Radeon RX 7800 XT.
Post a "screen shot" e.g. taken with a camera from GSoD under Linux.
 
Old 12-17-2023, 07:15 AM   #3
Nerull
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Registered: Oct 2003
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I had similar problems but usually while playing and alt tabbing this green screen crash could happen although it would occasionally happen without any game running. Some games were worse than others, ARK survival evolved through proton would always end up green screening within a few minutes. Last night however I noticed my motherboard (ASUS B650) was not running the newest firmware and after updating things seemed to run better. However I still managed to green screen while playing ARK especially during night gameplay. Getting the newest mesa drivers however seemed to solve my problems (oibaf PPA on Ubuntu mantic in my case) and I was unable to crash ARK after about an hour of gameplay but usually a crash would occur within 5 minutes.It is still a bit early to tell if this solved my problems but it certainly did something.

Long story short, are you running the newest firmware for your motherboard as well as the newest mesa drivers? It seems to me that the RX 7800 had a bit of a bumpy launch as this green screen of death also seems to plague a lot of windows users.
 
Old 12-18-2023, 04:03 PM   #4
illix
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Registered: Dec 2023
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Hello there,

I've done several things a few weeks ago which seem to have fixed the issue as I haven't had a single GSOD ever since. But we have to take this with a grain of salt as the crashes were happening irregularly and were thus unpredictable.
The things I've done:
- Connected a HDMI to DisplayPort adapter to my gpu
- Updated my BIOS to latest version
- Updated all of the firmware / drivers to latest version

I am hoping that the fix does not lie within the use of the adapter, which is what I suspect. If you're having a green screen yet again, this would probably mean, that we can't do anything about it, except not using HDMI.

Best regards!
 
Old 12-21-2023, 01:43 PM   #5
illix
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Registered: Dec 2023
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Update:

Today, after several weeks, it happened again. I got a completely random green screen of death. So it really seems like this issue persists and the only option to "fix" that, would be buying a new second monitor with DisplayPort instead of HDMI.
 
  


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