Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux? |
Notices |
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
Are you new to LinuxQuestions.org? Visit the following links:
Site Howto |
Site FAQ |
Sitemap |
Register Now
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! With over 10 pre-installed distros to choose from, the worry-free installation life is here! Whether you are a digital nomad or just looking for flexibility, Shells can put your Linux machine on the device that you want to use.
Exclusive for LQ members, get up to 45% off per month. Click here for more info.
|
 |
02-27-2021, 05:01 AM
|
#1
|
LQ Newbie
Registered: Sep 2020
Posts: 6
Rep: 
|
Scanner recognition
Hi I'm trying to connect my Cannon DX 4400, printer/scanner. I've looked at other posts on this site, tried these but to no avail. I can see the hardware listed, but can't activate it any way, any clues?
|
|
|
02-27-2021, 05:51 AM
|
#2
|
LQ Sage
Registered: Nov 2004
Location: Saint Amant, Acadiana
Distribution: Gentoo ~amd64
Posts: 7,675
Rep: 
|
Quote:
Originally Posted by bosshogg16
Hi I'm trying to connect my Cannon DX 4400, printer/scanner. I've looked at other posts on this site, tried these but to no avail. I can see the hardware listed, but can't activate it any way, any clues?
|
Is it really a Cannon (scary!)? All searches for DX4400 lead to Epson. Canon has BJC-4400 series, but no DX.
|
|
|
02-27-2021, 09:17 AM
|
#3
|
LQ Newbie
Registered: Sep 2020
Posts: 6
Original Poster
Rep: 
|
Oops meant Epson
|
|
|
02-27-2021, 09:22 AM
|
#4
|
LQ Sage
Registered: Nov 2004
Location: Saint Amant, Acadiana
Distribution: Gentoo ~amd64
Posts: 7,675
Rep: 
|
Gutenprint is supposed to support this printer. And Epson seems to have at least some Linux scanning support. Did you try it all already?
|
|
|
02-27-2021, 09:43 AM
|
#5
|
LQ Newbie
Registered: Sep 2020
Posts: 6
Original Poster
Rep: 
|
From what I can find I have tried all the options offered from Epsom
|
|
|
02-27-2021, 11:48 AM
|
#6
|
LQ Sage
Registered: Nov 2004
Location: Saint Amant, Acadiana
Distribution: Gentoo ~amd64
Posts: 7,675
Rep: 
|
Quote:
Originally Posted by bosshogg16
From what I can find I have tried all the options offered from Epsom
|
This statement is good enough if you call a technician into your home. They will come, diagnose it and fix it. For self help with aid of these forums you need to do better than that. You need to start driver installation as described in Epson online documentation, step by step, and if you encounter an error then you post it here and we will look into it. Currently we know exactly nothing about your setup except you are running some flavor of Linux.
|
|
|
02-27-2021, 01:19 PM
|
#7
|
Senior Member
Registered: Jan 2003
Location: Illinois (SW Chicago 'burbs)
Distribution: openSUSE, Raspbian, Slackware. Previous: MacOS, Red Hat, Coherent, Consensys SVR4.2, Tru64, Solaris
Posts: 2,849
|
Quote:
Originally Posted by bosshogg16
Oops meant Epson
|
I have an older Epson (Perfection 2400 Photo) scanner and I haven't needed to download any drivers for it. (Maybe years ago but no longer.) The GIMP's "File->Create->Xsane: Device dialog..." just works. But then, the SANE web site shows my scanner as supported. No such luck for the DX 4400. Sometimes, I've found that a closely-related device for a device is supported and have had some luck using that driver. Epson lists the DX4400 as being in the same family as the CX4300 and the CX5500. Sadly, neither of those are listed as supported by the SANE backend.
What software are you using to try and access your DX4400? Does it have any additional support since Epson nor SANE (but the SANE team may not have been able to obtain the necessary technical information to allow them to add the support) chose not to support your scanner for use with Linux?
(Where's the HCL when you need it?)
|
|
|
02-27-2021, 01:40 PM
|
#8
|
Senior Member
Registered: Mar 2020
Posts: 3,706
Rep: 
|
Epson website shows DX4400 as supported by their Image Scan! driver. Then it may be the same problem as in this thread: the driver requires libsane, while most distros nowadays use libsane1.
|
|
|
02-27-2021, 01:55 PM
|
#9
|
Senior Member
Registered: Oct 2003
Location: Elgin,IL,USA
Distribution: KDE Neon
Posts: 1,272
|
There are multiple scanning protocols, so depending on which it uses determines how you will access it. The most common one just works with sane, while others take tweaks or you have to use the scan tool provided by the mgf.
|
|
|
02-27-2021, 03:02 PM
|
#10
|
LQ Guru
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 6,006
|
@bosshogg16: As Emerson mentioned, you've supplied little definitive information. Some questions...
1) How is your printer connected (USB or network)?
2) If the device is network-attached, is there an active firewall running on your Linux host?
3) What is returned by the following commands?
Code:
cat /etc/sane.d/dll.conf
*Check that 'epkowa' is present and not commented by '#' character.
You didn't tell us which distro you are using, but just in case this (solved) Mint thread is of value...
https://forums.linuxmint.com/viewtopic.php?t=272238
|
|
|
02-28-2021, 10:11 AM
|
#11
|
Senior Member
Registered: Jan 2003
Location: Illinois (SW Chicago 'burbs)
Distribution: openSUSE, Raspbian, Slackware. Previous: MacOS, Red Hat, Coherent, Consensys SVR4.2, Tru64, Solaris
Posts: 2,849
|
Quote:
Originally Posted by shruggy
Epson website shows DX4400 as supported by their Image Scan! driver.
|
Wow! How did you even find that? Using 'DX4400' and 'Linux' in the search forms on Epson's support page gets you nowhere. (Zero hits.)
|
|
|
02-28-2021, 12:37 PM
|
#12
|
LQ Guru
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 6,006
|
Quote:
Originally Posted by rnturn
Wow! How did you even find that? Using 'DX4400' and 'Linux' in the search forms on Epson's support page gets you nowhere. (Zero hits.)
|
It's the page you get taken to when looking for Epson printer/scanner drivers...
https://epson.com/Support/wa00821
|
|
|
All times are GMT -5. The time now is 03:05 PM.
|
LinuxQuestions.org is looking for people interested in writing
Editorials, Articles, Reviews, and more. If you'd like to contribute
content, let us know.
|
Latest Threads
LQ News
|
|